Alchemer Mobile

MARCH 26, 2021

We also recommend checking out our 2021 Mobile App Engagement Report as we break down more engagement and experience-focused stats by category such as retention, loyalty, ratings and reviews, shifted sentiment, in-app survey responses, and more. Message centers. Make each message count. Make each message relevant.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

The Product Coalition

JUNE 21, 2021

we also face the question of how we will make digital technology truly accessible for everyone, regardless of their physical or cognitive abilities. The distinction between the two terms tends to get blurred, and it’s because the definition of each term is fluid and changes as different technologies become more or less relavant over time.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

Atlassian

FEBRUARY 9, 2022

Subscribe to Work Life Get stories about tech and teamwork in your inbox Subscribe. The size of our workforce grew, increasing the load on the existing system. We rolled out our new service desk in the fall of 2021 after months of planning and development. Scroll below to learn how we did it and what we learned.

Data Visualization 75

Data Visualization Reporting Tools Analytic Tools Customer Experience 75

Userpilot

JULY 13, 2021

Many SaaS products have complex internal systems which are not immediately intuitive to use for new employees. Of course, setting up a system this automated requires the right tools. Your non-technical product managers and product marketing managers will certainly thank you! Encourage the swift adoption of those features.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Userpilot

MAY 10, 2023

It shines a spotlight on: Famous marketing brands that have integrated AI technology. TL;DR AI marketing involves leveraging AI technologies like machine learning, deep learning, etc., They include: Userpilot’s new AI writing assistant helps its users generate, edit, or improve content for their onboarding and in-app messages.

Data Visualization 61

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 61

Intercom, Inc.

SEPTEMBER 30, 2021

That approach is already being rewarded and recognized – Rebecca was recently named on Inc Magazine’s influential Female Founders 100 list for 2021. How can you develop the technology while making sure it really gets to the people who need it the most and has an actual impact on their lives? It’s all about the family setting.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

Alchemer Mobile

MARCH 18, 2021

In this recent webinar ( which you can watch on-demand here ), Christy Culp, Apptentive’s Chief Customer Officer, shared 2021 macro mobile app trends and category-specific benchmarks to help quantify your app’s success. Almost all apps experienced significant change in their DAU due to COVID-19. Transcript. I am Christy Culp.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Userpilot

JUNE 25, 2021

For product marketing, the Product Adoption Curve is key to understanding the shift in messaging that’s required to cross the chasm between early adopters and the early majority. It’s due to a fundamental difference between what the early adopters and the early majority want in a new product. There’s just one catch.

Analytic Tools 59

Analytic Tools Feedback Software Research Software User Testing 59

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. UX studio Vienna Pixel Kodlogy Technologies GmbH Myna Nanoware Media. UX studio was named the Top UX agency 2021. Kodlogy Technologies GmbH. What to choose?

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Intercom, Inc.

SEPTEMBER 23, 2021

And it’s not just about strong retention and recurring revenue, although that’s certainly a plus; it’s knowing the customer won’t quit you over a new competitor with better technology, lower prices, or even a more convenient service. 2021 Achieving Customer Amazement survey report. But how exactly do you win a customer’s loyalty?

Reporting Tools 145

Reporting Tools Customer Experience Airlines Technical Review 145

Alchemer Mobile

MAY 19, 2021

To help you with this, we compiled a list of the top mobile in-app feedback tools of 2021. Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. Do you have the right tools to capture that voice?

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

ProductPlan

MARCH 17, 2021

Any time you launch a new idea, a new product, or a new system, ask yourself the following questions: #1 Who will this serve? #2 New technology might make it easier for you to communicate with customers, but it’s also easier for them to complain! Tapping into Technology. Putting Customers First.

User Testing 63

User Testing Reporting Tools Data Visualization Customer Feedback 63

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Gainsight

JULY 7, 2021

And that they, too, would come full-circle nine years later at Pulse Everywhere 2021 – this time in front of more than 20,000 professionals. As we kept a close eye on the industry, one large tech event after another was announcing its cancellation or postponement. And what would this all mean for Pulse 2021? Pulse 2022?

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

ProductPlan

MARCH 17, 2021

Any time you launch a new idea, a new product, or a new system, ask yourself the following questions: #1 Who will this serve? #2 New technology might make it easier for you to communicate with customers, but it’s also easier for them to complain! Tapping into Technology. Putting Customers First.

User Testing 52

User Testing Reporting Tools Data Visualization Customer Feedback 52

Userpilot

JUNE 4, 2021

Great for large enterprises – If you take a look at WalkMe’s reviews online, you will see a pattern – almost all the reviewers are working in companies with hundreds, even thousands, of employees. This can become a little bit messy, since installing WalkMe inside your system requires a lot of technical knowledge.

Feedback Software 59

Feedback Software Analytic Tools User Testing Customer Feedback 59

PMLesson's Ace the PM Interview

OCTOBER 29, 2021

Nevertheless, like every other role in tech, you'll have to ace the software engineering interview before you can get your foot in the door. To help you prepare, we've talked to many SWE candidates, current software engineers at the top tech companies, and technical managers for an inside, comprehensive look into the SWE interview.

Software Engineering 52

Software Engineering Software Review Engineering Technical Review 52

Modus Create

MARCH 14, 2023

We have consciously excluded IT companies to demonstrate how digital transformation isn’t exclusive to technology firms. By automating almost 30% of the process, AutoFin has significantly reduced the time for reviewing credit applications. Its stock went from $38 at the end of 2012 to $120 in seven years.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

Userpilot

AUGUST 24, 2021

Harvard Business Review actually found that 81% of users try to solve their software issues before seeking help, so putting the proper infrastructure in place to facilitate self-service is essential. Context is the backbone of any self-service customer support system. Customers unable to access technology.

Research Software 98

Research Software Feedback Software Reporting Tools Customer Experience 98

PMLesson's Ace the PM Interview

OCTOBER 20, 2021

This career path is great for those who are technically inclined, but who also love people, processes, and project management. As with all technical/managerial roles, an EM's job will vary across companies and even across teams. When you're done, review the below list of questions to get a sense of what'll be asked.

Engineering 52

Engineering Weak Development Team Reporting Tools Feedback Software 52

Userpilot

JULY 12, 2021

Brand24 is a powerful social media listening and analytics platform that tracks your brand mentions across social, news, blogs, videos, forums, podcasts, reviews, and more. ChartMogul is a business intelligence platform that offers real-time analytics features and easy integration with multiple billing systems.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

eG Innovations

JULY 21, 2022

Recently, we hosted a great joint webinar with the team from AVD TechFest to present the results of a survey we conducted jointly to assess real-world Microsoft Azure Virtual Desktop (AVD) usage and industry and customer sentiments towards the AVD technologies. Where can I get technical details of real AVD deployments at scale?

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Technical Review 52

Gainsight

JULY 1, 2022

In the tech industry, competition is driving the adoption of a new growth model. Chief Technology Officer of PX, Gainsight. Mickey’s Take “While most companies realize the need to adopt PLG strategies, they are not always in the best position to do so due to heavy product investment tied to provisioning and onboarding complexity.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

UX Studio

MARCH 13, 2023

According to the 2021 report from Institute for Health Metrics and Evaluation about mental health, it is obvious that depression and anxiety are the most common mental illnesses these days. Anonymized support groups, forums, and chat messages can have a positive impact on the therapies.

Research Software 82

Research Software Feedback Software Reporting Tools Onboarding KPIs 82

eG Innovations

AUGUST 11, 2022

What some third-party tools offer beyond the native Citrix monitoring options – eG Enterprise, ControlUp and Goliath Technologies’ Monitor IT were discussed. George (Spiers) has reviewed Citrix Analytics and compared it with monitoring tools, such as eG Enterprise in an earlier blog: [link]. Best practices for Citrix Logon Simulation.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

eG Innovations

AUGUST 3, 2021

are used to monitor the different Citrix technologies. This can highlight why launching your virtual application is slow: is it due to slow StoreFront access, AD authentication, GPOs, etc.? The issue could be due to the network in the user’s home, or their connectivity to the Internet. Since then, the situation has improved.

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Crafty CTO

APRIL 17, 2023

.” Here’s a summary from phind.com , a ChatGPT-backed web search similar to (but better than, in my opinion) Bing Chat: In the Expanse series, “the churn” is a term used to describe the cycle of chaos, change, and upheaval that the characters face due to various factors such as political, social, or criminal turmoil.

Artificial Inteligence 8

Artificial Inteligence ChatGPT CTO Coach Fractional CTO 8