The Product Coalition

NOVEMBER 29, 2022

Zoomers are the first digital generation that grew up in an environment with Internet access and information technology. Gen Zers’ work values Zoomers have their vision of what the new labor world should look like. Access to courses, meetings with experienced employees, and an efficient training system?—?these

Research Software 108

Research Software Product Research Transportation Customer Experience 108

ProductPlan

MARCH 17, 2021

Any time you launch a new idea, a new product, or a new system, ask yourself the following questions: #1 Who will this serve? #2 Start with the product vision statement, then set out your goals and initiatives. Hiring the right people, who truly believe in your vision, is crucial – as is keeping them up to date and motivated.

User Testing 63

User Testing Reporting Tools Data Visualization Customer Feedback 63

Intercom, Inc.

APRIL 28, 2022

It doesn’t take into account third-party review sites, peer-to-peer recommendations, or word-of-mouth; the handover process is messy and puts teams at odds with each other, and more often than not, it rewards high quarterly numbers rather than providing a good customer experience. That was not an intentional choice.

Feedback Software 118

Feedback Software Research Software Customer Experience Data Visualization 118

ProductPlan

MARCH 17, 2021

Any time you launch a new idea, a new product, or a new system, ask yourself the following questions: #1 Who will this serve? #2 Start with the product vision statement, then set out your goals and initiatives. Hiring the right people, who truly believe in your vision, is crucial – as is keeping them up to date and motivated.

User Testing 52

User Testing Reporting Tools Data Visualization Customer Feedback 52

Gainsight

NOVEMBER 23, 2020

GitLab is an open-source, code-collaboration platform for git repository management, code reviews, issue tracking, wikis, and continuous deployment tools, enabling users to create, review, and deploy codes. Systems enablement. Customer Success Vision + Priorities . Today, we’re talking to Jeff Beaumont from GitLab.

Analytic Tools 52

Analytic Tools User Testing Data Visualization Reporting Tools 52

Gainsight

JULY 7, 2021

And that they, too, would come full-circle nine years later at Pulse Everywhere 2021 – this time in front of more than 20,000 professionals. As we kept a close eye on the industry, one large tech event after another was announcing its cancellation or postponement. And what would this all mean for Pulse 2021? Pulse 2022?

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Feedback Software Customer Experience Technical Review User Testing 45

The Product Coalition

FEBRUARY 22, 2021

The Product Backlog Forensic Analysis Join us on March 9, 2021 , for a live virtual workshop to create actionable recommendations on how to deal with the outcome of a forensic Product Backlog analysis. Building the wrong thing due to isolating the engineers is, for several reasons, incredibly expensive. Participation is free.)

Product Research 97

Product Research User Testing Customer Experience Reporting Tools 97

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Imaginary Cloud - Design

JULY 2, 2020

However, it's likely that they are outdated regarding society/technology/design patterns or to only present high-level good practices that are more or less atemporal. I believe the focus on high-level practices is due to two reasons: The obsolescence issue already mentioned above. Google design Sprint Review.

Books 52

Books Technical Review Research Software Data Visualization 52

BrainMates

DECEMBER 7, 2021

December 1st, 2021 was a stunning day in Sydney. What to do about the shortage of Product and Tech talent in Australia right now? One thing became clear, whatever the reason it is systemic, significant, and unsustainable. The shortage of Product & Tech talent in Australia is a shared experience.

Software Review 52

Software Review Technical Review Systems Review Customer Experience 52

Usersnap

APRIL 27, 2022

A few months later… June 30, 2021, our SaaS churn rate was back at 6.12%. Due to the drop in money that might have been generated, the LTV of a customer diminishes when your SaaS churn is high. The by-product of fewer technical issues is also an increase in customer satisfaction, which can be reflected in reduced customer churn.

Feedback Software 52

Feedback Software Analytic Tools Research Software User Testing 52

The Product Coalition

FEBRUARY 10, 2022

Moreover, this area has become extremely lucrative due to lockdowns and restrictions of the pandemic. It attracted more people to the online live streaming and now it’s projected that, due to streaming, by the year 2025 users will spend more than $17 billion in social apps annually. What is live streaming?

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Feedback Software User Testing Technical Review Data Visualization 144

The Product Coalition

JANUARY 26, 2023

In June 2021, I was presented with an opportunity that would come to signify one of the most rewarding and fulfilling collaborations of my professional career. Tip: To keep track of progress, maintain a comprehensive backlog of all necessary changes, and schedule regular reviews to ensure that the pace of transformation is appropriate.

Customer Experience 128

Customer Experience Technical Review Leadership Systems Review 128

The Product Coalition

JANUARY 5, 2021

Join us on February 3, 2021: Hands-on Agile #29: Scrum Guide 2020?—?Reloaded. Sprint Reviews and user interviews are also well suited to improve collaboration and communication over time. At a later stage, typical agile events, such as Sprint Reviews, also work well by demonstrating what value the Scrum Team created for them.

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

Lenny Rachitsky

DECEMBER 12, 2023

the podcast went from essentially nothing to a top 10 technology podcast in the U.S. with over 3,000 5-star reviews), and the YouTube channel is about to hit 50,000 subscribers. and picked out the cream of the crop, organized by their job-to-be-done. To reflect a bit, this was a big year for me. Thank you, thank you, thank you.

User Testing 84

User Testing B2C Product Research B2B 84

Intercom, Inc.

NOVEMBER 23, 2022

Behind closed doors, negotiations are dragged on for months while founders and executives figure out ways to eliminate friction and create a synergy that can drive the most value of their shared cultures, processes, and systems. The markets were pretty okay, if not great, towards the end of 2021. Then, came integration.

Research Software 118

Research Software Analytic Tools Feedback Software Software Review 118

Crafty CTO

APRIL 17, 2023

.” Here’s a summary from phind.com , a ChatGPT-backed web search similar to (but better than, in my opinion) Bing Chat: In the Expanse series, “the churn” is a term used to describe the cycle of chaos, change, and upheaval that the characters face due to various factors such as political, social, or criminal turmoil.

Artificial Inteligence 8

Artificial Inteligence ChatGPT CTO Coach Fractional CTO 8

The Product Coalition

OCTOBER 5, 2021

Guest post by Angus McDonald, Senior Product Manager at Terem Technologies, and Kayla Li, Delivery Manager at Terem Technologies Word from Scott: Over the years we’ve helped many different teams uplift in different ways. These should be the basis of your product development technical practice.

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Weak Development Team Reporting Tools Research Software Feedback Software 151