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The Evolution of E-commerce: Trends & Statistics in 2022

The Product Coalition

Let’s discover the evolution of e-commerce technology. Even businesses that never sell products through technology have faced the dilemma of either selling an online or closing business. The advent of advanced e-commerce technologies has transformed the e-commerce industry and built a strong foundation for online retailers.

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Why customer engagement is the key to business growth in 2022 and beyond

Intercom, Inc.

Whether B2C or B2B, all businesses must now deliver digital experiences that are easy to use, delightful, and personal. Technology capabilities were one of the key factors of business success during the height of the COVID-19 pandemic”. As a result, digital technologies are being seen as the critical differentiators they are.

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B2B SaaS Funnel Conversion Benchmarks

Userpilot

Gainsight’s 2022 report shows free trials involving PQLs had 2.8X A similar survey by Softletter reported a 25% SaaS conversion rate for free trials that didn’t require credit cards. Product adoption rate benchmarks: File sharing and collaboration tools have 20.9% more conversion than freemium. adoption rate.

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Customer Interviews: How to Recruit, What to Ask, and How to Synthesize What You Learn

Product Talk

In my continuous discovery framework, I argue teams need to discover opportunities and solutions. When discovering solutions, the goal is to match each solution to a specific need, pain point, or desire. If you work on software that your internal colleagues use (e.g. Tweet This. Who should conduct customer interviews?

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Product-Led Growth Index 2022

Gainsight

The solution? We have seen companies achieve durable growth and success by deploying a PLG model across different market segments in B2B and B2C. We wanted to discover what solutions they use and how they measure success. . Chief Technology Officer of PX, Gainsight. Mickey Alon. Key Findings.

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From marketplace to SaaS business: How Udemy acquired 80% of the Fortune 100

Intercom, Inc.

Analysts estimate that by 2022, global corporate eLearning will grow to be a $30 billion market. And it’s an advantage that traditional corporate learning platforms simply can’t replicate. Just look at the world of marketing: there are now more than 7,000 tools , up from a mere 150 in 2011.

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A Complete Guide to Conversion Path Marketing

Userpilot

Funnel and Path exploration are two main Google Analytics reports for tracking conversion path performance. In SaaS, getting users to value quickly matters a lot, so invest in onboarding and self-service support. Userpilot is a product onboarding platform that can help you with that. Book the demo to find out more!