Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. Like so many other companies in the space, Intercom was also affected by these difficult economic headwinds. Announcing ‘The Intercom Customer Support Trends Report for 2022’. Well that was quite the year.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Modus Create

FEBRUARY 5, 2024

Regardless of the latest technology, business leaders are still asking: How can we execute a successful strategy to engage our customers, improve efficiencies, and future-proof the business? However, that doesn’t mean every executive is jumping into AI without doing a little more strategy work.

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

Crafty CTO

MARCH 17, 2023

The most famous Text AI is OpenAI’s ChatGPT, initially released just four months ago–though in the current mode of acceleration, those four months seem like ages. The acceleration in the Text AI space has a precedent, from way back in August 2022, in what I call the Art AI space. predecessor.

Artificial Inteligence 98

Artificial Inteligence Reporting Tools Research Software ChatGPT 98

Userpilot

JULY 24, 2023

TL;DR A product launch refers to all of a company’s coordinated marketing efforts to bring a new product to the market. Create a targeted go-to-market strategy for your launch plan. A product launch is a company’s coordinated attempt to bring a new product to the market. Craft your product positioning statement.

Product launches 78

Product launches User Testing Product Research ChatGPT 78

Userpilot

DECEMBER 18, 2022

Let’s see how Product Trends will shape up for 2023, how they compare to the 2022 and 2021 predictions , and what Product Resolutions our top-thought leaders made for the upcoming year! Our experts predict there will be a lot more automation of low-level tasks, to compensate for the reduced workforce in tech companies due to the layoffs.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Product Research 84

Andrew Chen

JANUARY 3, 2024

It’s what I’ll blame for not writing as often as I’d like :) But I was able to get the vast majority of our pitch deck for the fund — launched in mid 2022 — published. on using ChatGPT, Oasis AI, and other tools as part of my writing. Superintelligence: Paths, Dangers, Strategies. Happy 2024!

Books 86

Books ChatGPT Reporting Tools Research Software 86

Gainsight

MAY 3, 2023

At Pulse 2023 , the largest conference in the Customer Success industry, we’re dedicating an entire track to unpacking Digital Customer Success (DCS): Digital Strategies to Help You Achieve More With Less. Agarwal is bringing AI into the chat at Pulse 2023. In the age of ChatGPT and AI, customers want more than legacy CS motions.

Data Visualization 52

Data Visualization ChatGPT Customer Experience Education 52