Userpilot

MARCH 8, 2022

Melissa Perri – Speaker, consultant, and teacher in Product Management. CEO of Product Labs. Melissa Perri is one of the most recognizable names in Product Management. She’s currently a consultant, speaker, and teacher in product management. Author of “The Build Trap”.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Product Talk

NOVEMBER 16, 2022

Product Talk’s North Star metric is to increase the number of product trios who adopt a continuous cadence to their discovery work. Teresa shared this goal at the beginning of 2022 when describing her plans to scale the impact of Product Talk. Meet product coach and consultant @ellenjuhlin. Tweet This.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

Gainsight

JULY 26, 2022

For Dealerware, the product launches a three-question customer effort survey that asks customers if they feel prepared to use the product, and collects feedback on how to improve the experience. . A negative response triggers an automated email to that user from a CSM offering consultation.

Feedback Software 59

Feedback Software Onboarding KPIs Customer Experience Customer Communications 59

ProductPlan

SEPTEMBER 28, 2022

If your product requires human touchpoints to get people set up, make sure the first people in your organization that customers interact with are concerned about customer success instead of sales. When your customers can use your product with little help, they are more likely to self-serve, which meets key criteria for product-led growth.

Reporting Tools 59

Reporting Tools Customer Experience Feedback Software User Testing 59

Department of Product

MARCH 28, 2022

Apply market trends to your roadmap and strategy directly Not all market trends will be applicable to your domain. One way to test this is to directly apply a market trend to your strategy and roadmap directly, to test whether or not the trend is relevant and applicable to your product.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Gainsight

OCTOBER 7, 2019

It’s amazing to see usage stats and metrics, along with information about the in-product experience and engagement in the same portal. What a way to expedite our product roadmap, ensuring our priorities are in line with our customers and meeting their demands. We can directly correlate an input with an output or vice.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13