Utilities Apps: 2022 Mobile Customer Engagement Benchmarks
Alchemer Mobile
MAY 19, 2022
The following data and information on Utilities apps is from our 2022 Mobile App Customer Engagement Report. “Mobile has been a huge enabler of these heightened expectations, largely replacing the customer service agent of the past. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Interaction and response rates.
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