Mixpanel

JULY 21, 2023

The most important thing we wanted to resonate in our new site was what differentiated us from our competition: our belief that analytics is for everybody. The Mixpanel homepage circa 2022. development infrastructure within our existing developer lifecycle. It was time for a change. Decision on Next.js

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

Mixpanel

JULY 21, 2023

The most important thing we wanted to resonate in our new site was what differentiated us from our competition: our belief that analytics is for everybody. The Mixpanel homepage circa 2022. development infrastructure within our existing developer lifecycle. It was time for a change. Decision on Next.js

Analytic Tools 52

Analytic Tools User Testing Customer Experience Vision 52

The Product Coalition

JANUARY 16, 2022

In startups, it is actually the company roadmap. Moving fast could mean developing a product that brings value to your customers at any given time, a low-touch product, or supporting multiple verticals simultaneously. Being plug-and-play, or aiming there, was our added value and a differentiator compared to other security products.

Roadmap 151

Roadmap Data Visualization Customer Experience User Testing 151

People-First Product Leadership

OCTOBER 1, 2023

Often because the more senior leaders are concerned a “top” performer will leave or the business accepts such behaviors in support of “radical candor” Digging back into the data again, a 2022 survey by Pew Research Center noted 58% of Americans say they have or have had a boss who made their work life difficult.

Leadership 52

Leadership Data Visualization Technical Review ChatGPT 52

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Intercom, Inc.

JANUARY 20, 2022

Not too long ago, when Intercom turned 10 , we dedicated an entire episode to speed , or why startups should always strive to keep momentum as they scale. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Intercom, Inc.

FEBRUARY 6, 2020

Analysts estimate that by 2022, global corporate eLearning will grow to be a $30 billion market. This is Season Two of Scale , Intercom’s podcast series on moving from startup to scale-up. Turning a sales objection into a unique differentiator. In 2019 research firm IDC found them to deliver 869% ROI (??)

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? Few customer success managers are also developers. Mid-sized SaaS businesses with product teams: At $249 a month, Userpilot is going to be expensive for really small startups. Chameleon is a dedicated onboarding tool, with two key differentiators.

Analytic Tools 90

Analytic Tools Feedback Software Reporting Tools Data Visualization 90

Department of Product

NOVEMBER 2, 2023

Other products worth checking out this week include a new customer support startup called Plain. Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. Troubled AR startup Magic Leap has appointed Ross Rosenberg as its new CEO.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Product Talk

SEPTEMBER 20, 2023

It felt like 10+ years of experience, from customer development to Jobs Theory all in one actionable package. where he oversees the development of internally developed applications to help execute construction projects and occasionally acts as an additional senior product manager. I literally couldn’t put it down.

Data Visualization 252

Data Visualization Analytic Tools Research Software Product Research 252

Gainsight

SEPTEMBER 14, 2022

And luckily, the narrative at Pulse 2022 was no exception! We’ve curated major highlights from Pulse 2022’s Community sessions below. As more and more tooling moves to the cloud and requires actual number crunching of (customer) data to succeed, the focus on Ops teams seems like a very logical development. Final Thoughts.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 8, 2023

It enables product teams to track product usage and user behavior to guide product development and optimize the user experience. As of the time of writing (end of 2022), Appcues has removed its onboarding templates – without really replacing them with another solution. Userpilot is a comprehensive digital adoption platform (DAP).

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

The Product Coalition

JULY 8, 2019

In fact, according to IDC the worldwide spending on blockchain is forecasted to reach $11,7 Billion in 2022. Impacts of the Blockchain on the Market Finding access to capital is still one of the biggest challenges startup companies face. Developing a business is often very difficult and lending options are rarely available.

Technical Review 60

Technical Review Artificial Inteligence Systems Review Data Visualization 60

Userpilot

MAY 4, 2023

As of the time of writing (end of 2022), Appcues has removed its onboarding templates – without really replacing them with another solution. Set up intuitive product tours without needing to rely on development help as it’s all drag and drop. The pricing differentiation happens mostly on the service level (e.g.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 15, 2023

Pendo’s weaknesses in turn include its inability to trigger experiences based on in-app events, limited onboarding elements, and very high pricing (with startup plans starting at $7000 per year!) with Salesforce), and can potentially be too expensive for small startups on a tight budget. – Parita P.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

FEBRUARY 21, 2023

Applying product-led growth practices also reduces your customer support and success costs – as your agents don’t need to reply to the same repetitive questions over and over again, and can replace them with reactive tooltips themselves without any help from the developers. – Raeann F. What users say about Userpilot?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Software Review 52

Userpilot

MARCH 15, 2023

Rather than reinventing the wheel, your developers should prioritize their efforts around enhancing your software – making it faster or more visually appealing – and regularly shipping updates that delight your customers. As soon as it has been integrated, Pendo is easy to use and manage without the need for developers.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

The Product Coalition

OCTOBER 11, 2023

Differentiating from Centralized Social Media Decentralized platforms have a unique superpower — censorship resistance. Developing a decentralized social media platform involves harnessing blockchain technology to create secure and transparent networks where users control their data.

Weak Development Team 125

Weak Development Team Customer Experience User Testing Data Visualization 125