Gainsight

JUNE 2, 2022

As many know, Hubspot is a leading CRM platform. Not only do they provide companies with the right software and support to scale their business, but they were also voted the #4 place to work by Glassdoor in 2021. That couldn’t happen without impeccable leadership. His approach to technology, business, and community is inspiring.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

MARCH 8, 2022

She's an expert in Product Management, User Interviews & Testing, Prototyping, Data Analytics, Product Marketing, Ecommerce, Self Service, Advertising, Sales, Event Management, Market Research, and Account Management. Susan’s largest contributions to the Product Management field.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Bain Public

JANUARY 24, 2022

Bain Public (acquired by XMachina) is looking to hire a UI/UX Designer Internship - Fall/Winter 2022. We help middle market companies and scrappy startups create new value with design- and technology-based products and strategies. Bain Public is looking for a talented intern to join our UX team with a focus on Graphic Design.

UX 52

UX Research Software Artificial Inteligence Outbound 52

Bain Public

JANUARY 24, 2022

Bain Public (acquired by XMachina) is looking to hire a UI/UX Designer Internship - Spring/Summer 2022. We help middle market companies and scrappy startups create new value with design- and technology-based products and strategies. Bain Public is looking for a talented intern to join our UX team with a focus on Graphic Design.

UX 52

UX Research Software Artificial Inteligence Outbound 52

Product Talk

SEPTEMBER 7, 2022

Through a combination of leadership buy-in, reading, and coaching, they committed to mapping opportunities and testing assumptions before jumping to solutions and found new ways to truly put their users first. The product trio collaborating on the opportunity solution tree using Mural.

Product Research 204

Product Research User Testing Customer Experience Research Software 204

Intercom, Inc.

OCTOBER 5, 2022

Lara Hogan is an author, public speaker, and coach on management and leadership. Over the years, she worked in jobs such as Engineering Director at Etsy and VP of Engineering at Kickstarter, growing emerging tech leaders, demystifying public speaking , and championing engineering management. Lara: Absolutely.

Leadership 118

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PMLesson's Ace the PM Interview

JUNE 19, 2022

That's why we wrote this article, to help give you a better sense of the cloud architect career path in 2022. A cloud architect is technically a subset of a solutions architect roles responsible for designing and implementing technical solutions to an organization's business problems. So let's get to it!

Reporting Tools 52

Reporting Tools CTO Research Software Technical Review 52

Gainsight

OCTOBER 7, 2022

According to Gainsight research , companies continue to invest in customer success (CS), and it’s obvious why: CS is an efficient growth engine for the business. . Through renewals and expansion, CS boosts the bottom line by driving Net Revenue Retention (NRR)—a critical metric for SaaS organizations. Explore Pulse+ today. .

Research Software 52

Research Software Reporting Tools Customer Experience User Testing 52

The Product HQ

MAY 10, 2024

Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. According to AI trends from Finances Online , the CAGR growth rate for the market size of the AI industry exceeds 33% between the period 2019 and 2022.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Mixpanel

FEBRUARY 16, 2024

And when you’re building an analytics tool for everyone , persona work is nuanced. Build persona foundations from research In the spring of 2022, I had recently joined Mixpanel and was tasked with solving “our enterprise adoption problem.” That’s our situation here at Mixpanel. What are their data-specific needs?

User Testing 52

User Testing Customer Feedback Customer Experience Data Visualization 52

PMLesson's Ace the PM Interview

DECEMBER 13, 2021

To help figure out which internship program (and workplace more generally) is right for you, we created this list of the 8 best tech internships in 2022. The STEP (Student Training in Engineering Program) is for those engineering and tech-related roles. SpaceX internships span both engineering and business roles.

Technical Review 52

Technical Review Research Software Feedback Software Software Review 52

Product Talk

NOVEMBER 8, 2023

Product leadership coach Petra Wille became fascinated with the idea of Communities of Practice because in her experience, they were the differentiating factor between companies that had successful product orgs and those that didn’t. Please note: This interview was conducted in 2022. We primarily gather in Slack.

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Roy Madden

APRIL 4, 2022

Market Intelligence Speed up your market intelligence by 70% with (Feedly) AI Feeds The core of Feedly for Market Intelligence is an AI engine, that automatically gathers, analyzes, and prioritizes intelligence from millions of sources in real-time. With (Feedly) AI Feeds, you can add to a team or personal Folder.

Technical Review 54

Technical Review User Testing Artificial Inteligence Research Software 54

Product Talk

MAY 4, 2022

For example, while Teresa recommends creating a product trio that includes a product manager, engineering lead, and a designer, she acknowledges that some product trios might be made up of slightly different members. But again, there’s no rule that requires you to use the opportunity solution tree. Tweet This.

Research Software 202

Research Software Feedback Software Product Research Data Visualization 202

Gainsight

JUNE 11, 2021

The Key to Customer Success: Leadership with Jay Nathan, Chief Customer Officer at Higher Logic and Co-founder of Gain Grow Retain at Higher Logic. The results are increased engagement, increased productivity, and better solutions. The themes today centered around Human-First Customer Success and Transforming Customer Centricity.

Reporting Tools 91

Reporting Tools Research Software Onboarding KPIs Data Visualization 91

The Product HQ

FEBRUARY 1, 2023

Within this leadership role, group product managers oversee the development of a group of products from the beginning, to its testing stages and eventual product launch onto the market. The principal product manager then shares the contents of the roadmap to the various marketing, design, and engineering teams.

Product Management 52

Product Management Product Manager Certifications User Testing 52

Product Talk

APRIL 19, 2023

Whether you’re trying to keep track of everything you learn about your customers during continuous discovery , keep tabs on the latest thought leadership and learnings from others in the industry, or keep on top of all the newest products on the market, you can quickly get overwhelmed. The world of digital products is evolving quickly.

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Gainsight

OCTOBER 7, 2019

Customer success has taken the business world by storm, and not just in tech and SaaS. Top research and analyst firms, including, HBR , Forrester , SiriusDecisions , and Gartner have recognized the practice and endorsed it as a revenue-generating business discipline.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13

Atlassian

JANUARY 27, 2022

We’re building a cloud platform that lets us ship new capabilities and products quickly, as we’re beginning to see with Point A. Marty Hagewood, a software development manager at EMC Insurance Companies, experienced this first-hand. Long-term investments in our platform are paying consistent dividends.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

The Product Coalition

FEBRUARY 14, 2022

How many times have you heard the phrase “It’s research, it will be ready when it’s ready”? Researchers, as data scientists were called back then, were saved for the “heavy stuff”, those that couldn’t be defined by simple functions by the product managers themselves. In algorithmic research, this is very prominent. Here’s how.

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