Crafty CTO

MARCH 17, 2023

Let me take a rough hack at a definition that I feel lines up with the reality of the tools that are our subject matter: A system capable of doing tasks that humans can’t do, reasonably or at all, which therefore can therefore augment human capabilities. So if AI is not machine thought, what is it? What is that date? HOLD MY BEER!”

Artificial Inteligence 98

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Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” To help you with this, we compiled a list of the top mobile in-app feedback tools of 2022. Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Apptentive.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Intercom, Inc.

JANUARY 5, 2022

Adam: Thank you, it feels a bit surreal still, mainly due to just how quickly the company has gone from seed to series, all in under a 12-month span. Our prior company was founded here in San Diego almost 10 years ago, and it was a very different tech ecosystem back then. How did you make the transition to compliance tech?

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Userpilot

OCTOBER 4, 2022

Some examples of attitudinal UX KPIs are Feature Adoption Rate , Customer Satisfaction Score (CSAT), Net Promoter Score (NPS), System Usability Scale (SUS), and Customer Retention Rate. The customer journey has become a multi-channel, multi-stage event. System Usability Scale (SUS). System Usability Scale (SUS).

Analytic Tools 105

Analytic Tools Research Software Feedback Software Data Visualization 105

Department of Product

JULY 29, 2022

But a target customer for Audi may perceive higher value due to the connection to Porsche. The company’s mission is to catalyze the shift to a sustainable transportation system. Earlier this year, Mark Frohnmayer revealed a third generation prototype eTrike with tilting technology to improve maneuverability.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Gainsight

JULY 5, 2022

According to our 2022 Customer Success Index , companies are discovering that “CS responsibilities tie directly to business goals and revenue.” But mainly, they design systems and processes that enable and enhance your customer success capabilities. . Designing the Systems and Processes. Grasping the Reach of Customer Success.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Weak Development Team 59

Gainsight

JULY 7, 2021

Meanwhile, Pulse the conference graduated from a ballroom in 2013 to a full takeover of the Intercontinental Hotel in 2014 , San Francisco’s Pier 48 in 2015 , the Oakland Convention Center in 2016 and 2017 , the San Mateo County Events Center in 2018 , and finally to the venue it was truly meant to call home, San Francisco’s Moscone Center, in 2019.

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

Userpilot

MARCH 22, 2021

Product marketing is different compared to general marketing in that product marketing teams know all the technical details of your SaaS product and communicates it through launch, feature announcements, white papers, and other mediums. Every one of these aspects can be systemized using a platform like Userpilot.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

The Product Coalition

NOVEMBER 29, 2022

The role of a mobile product manager is still relatively new, and it’s rapidly evolving due to the increased adoption of mobile devices. In the second quarter of 2022, mobile devices (excluding tablets) generated nearly of global website traffic. Below are a few notable trends in mobile design before we move on. Need some inspiration?

Analytic Tools 113

Analytic Tools Research Software Data Visualization Technical Review 113

Intercom, Inc.

OCTOBER 5, 2022

Over the years, she worked in jobs such as Engineering Director at Etsy and VP of Engineering at Kickstarter, growing emerging tech leaders, demystifying public speaking , and championing engineering management. And since then, I have been trying to support managers and leaders, usually in the tech industry, as they support their teams.

Leadership 118

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Userpilot

FEBRUARY 26, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. According to online resources, UserIQ, a tool that was widely utilized by many startups to enhance their customer success initiatives, ceased its operations on May 10, 2022. Let’s get started!

Data Visualization 52

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Userpilot

JUNE 25, 2022

Whatfix Reviews. There are many Whatfix competitors listed on review sites such as G2 or Capterra, so you may feel overwhelmed by the choice. Basic customization events are only available within the application. This can become a little bit messy, since installing WalkMe inside your system requires a lot of technical knowledge.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Onboarding KPIs 52

Department of Product

MARCH 28, 2022

For product people, we’re mostly interested in trends which impact the 3 core skill areas of product management: Technology Business Design So let’s tackle each of these separately. Performance – a front end powered by React performs noticeably better than non-React interfaces.

Technical Review 52

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UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. UX studio Capitol Tech Solutions Digital Deployment Jives Media Cinch Web Design Web Sauce Studio E. Capitol Tech Solutions. There are dozens of web design firms in Sacramento. Wasted time means lost opportunities.

Research Software 77

Research Software User Testing Technical Review Product Research 77

Gainsight

SEPTEMBER 22, 2022

Sometimes we find that the best observations come to us after an event, lecture, or gathering. That is exactly what is happening with Gainsight’s Pulse 2022. Pulse 2022 had a few incredible sessions specifically focused on how CS is increasing efficiency and driving revenue growth for those in the healthcare industry.

Healthcare 52

Healthcare Analytic Tools Feedback Software Customer Experience 52

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? A customer success platform designed for non-technical people will help your customer success teams be more efficient. #3 and enables you to define your own custom events and triggers. Few customer success managers are also developers. Basic analytics are a must.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Gainsight

OCTOBER 7, 2019

Customer success has taken the business world by storm, and not just in tech and SaaS. Unity technologies, ADP, and Slack are just some of our new Gainsight customers. Since the inaugural event, attendance has grown from 300 in 2013 to 5,500 in 2019. With that, a new tech stack is needed.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13

Userpilot

SEPTEMBER 2, 2022

Tools reviewed: Userpilot, UserGuiding , Chameleon , Help Scout, TalentLMS, Skilljar, Docebo, Intellum, and SAP Litmos. We’ll provide a detailed review of some of the top products later. 8 Best customer education platforms for SaaS in 2022. Let the reviews (below) and a demo trial convince you. Key features.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Userpilot

MAY 8, 2023

To assist you in making an informed decision, we have prepared a comprehensive analysis of three tools – Appcues, Usetiful, and Userpilot – which delves deeper into their functionalities, use cases, advantages, and disadvantages than what is typically available on review sites. So let’s delve into the details!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

eG Innovations

AUGUST 30, 2022

FSLogix is a profile management solution used to apply personalization to user sessions for application and desktop virtualization technologies such as Citrix and Microsoft Azure AVD (Azure Virtual Desktop) and enable “roaming profiles”. The FSLogix agent driver sits as a filter driver on the file system. Introduction to FSLogix.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Experience 52

eG Innovations

JULY 21, 2022

Recently, we hosted a great joint webinar with the team from AVD TechFest to present the results of a survey we conducted jointly to assess real-world Microsoft Azure Virtual Desktop (AVD) usage and industry and customer sentiments towards the AVD technologies. Where can I get technical details of real AVD deployments at scale?

Reporting Tools 52

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Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Using a tool for creating interactive guides decreases the technical barrier, so anyone can quickly create an interactive tour. This is probably because of tech debt – but makes Pendo’s analytics pretty much NOT actionable.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

JANUARY 5, 2022

Since modals are so disruptive, it’s generally recommended to avoid using more than one in short succession, especially if it’s a modal that was initiated by your system and not your user. So without further ado, here is our list of the best onboarding software for 2022. Product tour.

Analytic Tools 52

Analytic Tools Software Review Data Visualization User Testing 52

Userpilot

FEBRUARY 21, 2023

According to no-code advocates, technology should enable and facilitate creation, not act as a barrier. On that note – real-time, event-based triggering is an important feature of a product growth platform that only a few solutions on the market currently offer. Why should you care about no-code growth? Pros of Appcues?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Software Review 52

Userpilot

NOVEMBER 24, 2023

Some impressive functionalities offered by this tool to help you achieve your goals include user onboarding, in-app support, funnels, event tracking, in-app surveys, and survey analytics. This high-tech solution allows you to build targeted, step-by-step usage guides that can be accessed on-demand. What is UserIQ used for?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

NOVEMBER 17, 2022

There are plenty of Spekit alternatives on review sites, but they don’t make the choice any easier. Their technology is excellent for using targeted feature adoption flows to quickly familiarize new employees with internal capabilities. Spekit prides itself on the robustness of its internal database system. Spekit reviews.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Intercom, Inc.

MARCH 31, 2022

If you were at our recent virtual event – New at Intercom – you will have heard about some of the amazing new products we have just launched. The history of surveys is essentially the history of the technology used to collect and interpret information. As tech has developed, so has our capacity to know ourselves at a large scale.

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