Intercom, Inc.

MARCH 28, 2022

According to the International Data Corporation (IDC) , 65% of global GDP will be digitalized by 2022, and investment in digital transformation (DX) continues to grow. They predict that by 2023, 75% of organizations will have comprehensive DX implementation roadmaps, compared to only 27% in 2020. Read more ?.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

Intercom, Inc.

NOVEMBER 30, 2021

Then, brimming with these insights, you can improve your proactive messages, inform your product roadmap, and more. These insights empower your team to create more valuable proactive support messages and proactively inform your product roadmap. and “Which messages are most effective?” Knowledge base: Article Search (built by Intercom).

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

Userpilot

MARCH 8, 2022

Andrea’s unique perspective and critical thinking have led her to contest a number of well-established notions in Product Management: from NPS, through KPIs and OKRs , Product Roadmaps , to Product Prioritization Framework – Andrea takes no prisoners. Alexandra’s largest contributions to the Product Management field.

Technical Advisors 112

Technical Advisors Product Research Analytic Tools User Testing 112

Userpilot

JANUARY 10, 2022

In 2022, when the SaaS market is crowded with tons of similar products, the best ones are those who delight their customers regularly. We have created an ultimate guide that will serve as a blueprint for SaaS owners to maximize SaaS customer success in 2022. Customer Success is a core growth driver for any SaaS business. No worries!

Feedback Software 94

Feedback Software Analytic Tools Research Software User Testing 94

Userpilot

FEBRUARY 1, 2022

There are three key components of a product experience strategy: product analytics – necessary to make informed product roadmap decisions and segment customers based on how they interact with your product. Leverage product analytics to make informed product roadmap decisions. How to design the perfect product experience.

Customer Experience 86

Customer Experience Data Visualization Analytic Tools Feedback Software 86

Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? The Kalungi blog is focused on educating users about how to implement inbound marketing in their SaaS businesses. 15 best SaaS blogs you need to read in 2022. We have hand-picked the 15 best SaaS blogs you need to follow and read in 2022.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Intercom, Inc.

OCTOBER 13, 2022

We’ve just wrapped up another edition of New at Intercom to share our fall 2022 product launch with everyone. You need to be able to manage inbound support volume, helping your customers find what they need without expensive human intervention as often as possible. The last year hasn’t been easy. Three, they are slow.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118