Userpilot
JUNE 3, 2022
Trying to find the best product marketing resources for 2022? As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. Therefore, as a product marketer, you need to continually update your skills to remain relevant in a constantly changing industry.
Intercom, Inc.
JUNE 23, 2022
Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs.
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Userpilot
DECEMBER 9, 2021
It helps the customer understand your product and how it can satisfy their needs. It allows businesses to attract ideal and loyal customers, gives them a competitive advantage, supports product launches, and drives the work of marketing teas. Better positioning can give you a stronger product launch.
Intercom, Inc.
APRIL 5, 2022
But in 2022, almost every business is an internet business – and phone support just can’t scale fast enough. With Switch, you can add messaging to your support offering without using any code, or changing phone provider. Phone support has been carrying that personal touch for support teams for decades.
Product Talk
NOVEMBER 16, 2022
Product Talk’s North Star metric is to increase the number of product trios who adopt a continuous cadence to their discovery work. Teresa shared this goal at the beginning of 2022 when describing her plans to scale the impact of Product Talk. What inspired you to take on the role as a Product Talk Academy instructor?
Gainsight
JANUARY 20, 2023
Sabina Pons is Operating Partner at Growth Molecules and a 2022 Top 100 CS Strategist. For example, you may start with a reminder of the upcoming contract renewal date and a “did you know” helpful tool tip about your software and a new feature or product launch.
Gainsight
JULY 26, 2022
Dealerware increased NPS response rates 2700% by serving an NPS survey to users inside of their product. The strategy also enables instant CTA triggers within their CS platform for both issue escalations OR when there is opportunity for advocacy and positive customer reviews. .
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