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Top 13 SaaS Customer Engagement Trends 2023 to Follow

Userpilot

Looking to implement the top customer engagement trends in 2023 for your SaaS business? This article has compiled the top 13 SaaS customer engagement trends you should follow in 2023 to help you navigate the emerging trends. Incorporating videos into in-app experiences is an engaging way to educate users.

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Product Briefing – September 28, 2023

Department of Product

The results are remarkably realistic and the new tools could have an impact on product teams. Aside from the obvious applications of Voice Translation in the context of content creation, these new translation tools could make expansion into other territories easier. What are the traits of fast, productive software engineering teams?

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Product Briefing – November 16, 2023

Department of Product

If you’ve not heard of Celonis before, it’s a SaaS company that focuses on one thing product teams tend to either love or hate: process map diagramming. This week, the company’s VP of product unveiled new capabilities that he’s hoping will transform Celonis into the ‘Wikipedia of Process Intelligence’. ML is a subset of AI.

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2023 Product Conference List

Product Talk

We are starting to pull together our list of 2023 product conferences. Outcome 2023. UX Copenhagen. Business of Software. Advancing Research 2023. Annual Conference on Intelligent User Interfaces. Front UX & Product Management Case Study Conference. Machine Learning Prague.

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Product Briefing – October 26, 2023

Department of Product

, Discord is expanding its new monetization strategy, making its app hub available to users in Europe and the UK. Discord’s senior product manager, Mason Sciotti, says the company has known how valuable its open API has been since its inception, and the app store is a natural extension of that.

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Product Briefing – September 14, 2023

Department of Product

Height is a new project management tool for product teams and they’ve just launched 2.0 For SaaS product teams, one of the more complex parts of building zero to one applications is implementing permissions. Other practical tools worth knowing about this week include a new update from development platform Retool.

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Product Briefing – October 5, 2023

Department of Product

Another doc app we came across that’s worth exploring this week is Reflect. Features include networked note taking, voice transcriptions and integrations with calendar tools like Google Calendar and Outlook. It enables everything from reliable business logic to insightful decision-making and robust machine learning modeling.