Department of Product

OCTOBER 5, 2023

Speaking of which, Microsoft has revealed it is developing a new feature for Outlook that will allow users to keep track of any meetings they can’t attend in person. It enables everything from reliable business logic to insightful decision-making and robust machine learning modeling. Lyfts engineering teams explain how they do it.

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Business of Software Conference

SEPTEMBER 1, 2023

With less than 30 days to go till BoS USA 2023, let’s take a look at the line up and when you can expect to see them on stage! You will gain a powerful insight into how to craft better stories. Justin Dickow A case study like no other. She’ll share terrible and terrific examples that reveal why most sales pitches get it wrong.

Data Visualization 52

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Userpilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users.

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Usersnap

JULY 26, 2023

Customers are at the functional center of every successful business model, and it’s time we uncovered the secrets to unlocking financial success through the idea of customer centricity by presenting customer focus examples. Key strategies and learnings from the top companies 5 best customer-centricity examples 1.

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Userpilot

AUGUST 29, 2023

In this article, we’re going to unpack what is product management , how it differs from traditional project management, the role it plays in building products that delight your users, and the skills a good product manager must demonstrate to succeed. Champions a customer-centric approach. Let’s go! Drives product success.

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UX Studio: Product Management

DECEMBER 7, 2022

Award-winning UX design agency, helping businesses to create impactful platforms and seamless user experiences for all industries. UX studio is a UX design firm specializing in user experience research, founded by Dávid Pásztor in 2013. NN/g is well-known for its user-centered approach with 25 years of experience behind them.

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UX Studio

DECEMBER 14, 2023

In the heart of Hungary, we just started to read about ergonomy and user-friendly design, but proper UX research wasn’t part of the process and widespread yet. Our role wasn’t just about pushing pixels but shifted towards product design, maneuvering between business needs and end users.

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The Product Coalition

OCTOBER 30, 2023

This was the third conversation we were having about the product, an app that served our own company along with external customers. And we all know that internal customers take more work to manage. But I also recognized it was a significant change for stakeholders and customers. What about the customer’s goals?

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The Product Coalition

NOVEMBER 13, 2023

When people (and VCs) aren’t spending money easily, you must be super sharp with your value proposition, positioning, product, marketing, and sales. Product-market fit is achieved when you have consistent and sustainable sales for a certain product with a certain customer profile. Your product makes sense for your first few customers.

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Bain Public

DECEMBER 5, 2022

Paul Ortchanian , founder and CEO of Bain Public, was a guest on Product Voices this year discussing why relationships with the leadership team is a MUST for product managers. Merchants are the gateways to our customers, so our products must "wow" the merchant. That usually happens at the executive / senior leadership level.

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The Product Coalition

DECEMBER 4, 2023

If you’re just dealing with tough market conditions, the situation is different but the conclusion is quite similar: When people (and VCs) aren’t spending money easily, you must be super sharp with your value proposition, positioning, product, marketing, and sales. Your product makes sense for your first few customers.

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Modus Create

MAY 28, 2024

In our 2023 research, 39% of enterprises cited AI as a top initiative in the coming year, more than any other initiative. Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial, the leading nonprime lender in the United States, provides insight into how the world’s top executives plan to leverage AI technology.

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Intercom, Inc.

DECEMBER 20, 2022

Throughout the year, we’ve talked with and learned from industry leaders, experts, and innovators about a multitude of topics: from facing the tech slowdown to the dawn of machine learning, from the trends transforming customer support to using human insight to create memorable experiences. Yamini Rangan , CEO at Hubspot.

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The Product Coalition

DECEMBER 23, 2022

We make life easier for our engineers, and ensure what the team is building aligns with leadership and product success. Perhaps some may think our work is too abstract or conceptual, or that our position could be replaced by a dev lead. We drive product direction, define strategy and (sometimes) marketing, and everything in-between.

Analytic Tools 108

Analytic Tools Reporting Tools Feedback Software Product Management 108

Gainsight

NOVEMBER 23, 2022

Robin van Lieshout, founder of inSided, and I are already reminiscing about customer conversations and micro piglets, digital-led strategy and Dutch clogs. Our customers can’t stop talking about Digital CS. Customers felt a community hub is the solution in tough times. The ultimate goal?

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People-First Product Leadership

JANUARY 22, 2024

A 2023 study by Asana found that 88% of product managers feel stressed often or all the time. For example if your team is concerned about change, help them to see the old path will actually result in loss - to customers, the business, and to themselves. Top that off with. Decide what not to share. Change is hard. Have members of the 3.5%

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ProductPlan

JUNE 22, 2023

Let’s start by defining the distinctions between three concepts: Product-Led Organization Product-Led Growth Product-Centric Organization A product-led organization is a business that makes its products the vehicle for acquiring and retaining customers, driving growth, and influencing organizational priorities.

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Data Visualization Reporting Tools Customer Experience Product Research 73

Product Talk

MARCH 1, 2023

I realize that many product people have never worked in a product trio , don’t have access to customers, aren’t given time to test their ideas, and are working in what Marty Cagan calls “features teams” or “delivery teams.” It keeps us focused and ensures that we create value for the business while meeting customer needs. said other.

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Gainsight

FEBRUARY 13, 2023

This article was originally published in TechHQ in two parts: Data insights drive Zoom innovation and Zoom—the next generation. What can a customer success platform add to its offering? We can’t do anything about those headwinds themselves, but we’re in the position to be able to govern our own response to them.

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People-First Product Leadership

NOVEMBER 19, 2023

Positive thoughts all around. Instead end of year budget planning, priority setting for 2024, and the push to hit 2023 goals is in full swing. If you’ve been reading my newsletter or following my course People-First Product Leadership , you know I am a fan of empowered teams. That got me thinking. We’re burnt out.

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Business of Software Conference

OCTOBER 11, 2023

Notes from the Sigmacorns at BoS USA 2023. Why these questions should be asked Feedback, performance, and competitor relations Feelings (pride or jealousy) about own company and others Relevance of important values and aspirations Exact choices: Extract the choices that your company makes as attributes What does the company do?

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Userpilot

OCTOBER 20, 2023

TL;DR Product-led growth is a GTM strategy that prioritizes the product as the main driver of customer acquisition, activation, adoption, and account expansion. Such an approach has a number of advantages: A lower customer acquisition cost, which is possible thanks to low-touch onboarding and support, is one of the main benefits of PLG.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Experience 98

Product Talk

APRIL 17, 2024

She regularly shares her learnings and insights on LinkedIn and recently took some time to chat with Teresa for this Product in Practice about her teams’ experience with continuous discovery. I know in a lot of feature factories, product teams don’t engage with customers that often. Were they engaging with customers?

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The Product Coalition

FEBRUARY 4, 2023

But product management at the lower levels is still an individual sport, while product leadership at the highest levels is a team sport. They learned how to play the team sport called product leadership. You can no longer define success as having a good product, or as satisfying sales’ or users’ needs.

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ProductPlan

JUNE 1, 2023

But are you solving for actual customer problems? The danger, however, lies in mistaking new functionality for actually adding meaningful value to the customer experience. Feedback from sales and support is the source 26% of the time, and the competition inspires new features for 16% of respondents.

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

Gainsight

MAY 16, 2024

Recognizing innovation and leadership in the customer success industry is one of our favorite parts of the entire event. The Architect: Lucid Software The first award is The Architect, a company that goes above and beyond to build a thriving customer community. Another Pulse means a new crop of GameChanger award winners.

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Reporting Tools Data Visualization Feedback Software Customer Feedback 59

Product Talk

SEPTEMBER 6, 2023

In addition to delivering a keynote at the Product at Heart conference (in case you missed it, you can find the video and transcript of that presentation here ), conference co-organizer Petra Wille also invited me to participate in a fireside chat at the Leadership Forum event. Let’s have feedback loops.

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Product Talk

MAY 10, 2023

An admin might create a user on the web console and then that user logs in on the mobile app and then they send a message through to other members of their group. Teresa: Who are your typical customers? Were you engaging with your customers? Who else at the company was engaging with your customers?

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ProductPlan

FEBRUARY 1, 2023

Part of our mission at ProductPlan is to support the product community with insightful, data-packed content that provides actionable insights and serves as a valuable resource for product leaders and teams alike. So, I am honored to share some highlights from The 2023 State of Product Management Report.

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Userpilot

MARCH 7, 2024

of leadership roles. Sometimes – a lot less: While in 2023 women in CEO roles earned “only” $14,000 less than men on average, in 2020 the gap was over $45,000 (nearly a third -31% – less!). I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech. Again…Why?

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Technical Review CTO Coach Startups Feedback Software 105

Userpilot

MARCH 8, 2023

At Team Userpilot, 47% of us are female, including 44% of the leadership positions. I work closely with the product team and the engineers to create an experience that meets our users’ needs and business goals. Personal note: When I’m not working, I like to pamper myself by purchasing new clothes or visiting a spa.

User Testing 52

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Product Talk

AUGUST 2, 2023

In my book, Continuous Discovery Habits , I define continuous discovery as at a minimum weekly touchpoints with customers by the team that’s building the product where they conduct small research activities in pursuit of a desired product outcome. It’s an opportunity to positively impact our customers.

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