eG Innovations

MARCH 2, 2023

A few months ago, I wrote an article about a serious outage of Azure and how eG Enterprise enabled us and our customers to understand the issue long before Microsoft had confirmed the issue and updated their service status pages. How do you notify your employees of a known service incident when they cannot access Teams or Outlook?

Analytic Tools 52

Analytic Tools Data Visualization Software Review Systems Review 52

Usersnap

JULY 10, 2023

In today’s fast-paced digital landscape, you may have countless possibilities for your product, yet building a real pain killer (and not just a vitamin) requires deep knowledge of your users and constant listening to user feedback. Nsightio Feedback in Jira 3. Saber feedback for Jira 4. What you can expect ?⤵️

Customer Feedback 52

Customer Feedback Feedback Software User Testing Reporting Tools 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Heap is a good choice for churn analytics and it comes with features such as user segmentation analysis, behavioral analytics, user journey mapping, and cohort analysis. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Userpilot

OCTOBER 12, 2023

Product analytics are crucial for understanding user behavior, conducting conversion optimization, and improving the customer experience. A/B testing tools take that to the next level by letting you test two versions of a product flow, web page, or landing page, then see how the different versions perform.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Usersnap

JANUARY 20, 2023

When choosing an appropriate customer support tool, you want to make sure that it ticks all the boxes your team requires. After all, customer support interactions can be some of the most memorable opportunities to impress a user in need of assistance. You’re off to a good start by researching the available options.

Feedback Software 52

Feedback Software Analytic Tools Research Software Reporting Tools 52

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Mixpanel is a good choice for churn analytics and it comes with features such as user segmentation analysis, behavioral analytics, user journey mapping, and cohort analysis. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 30, 2023

With Heap, you can collect data on user actions, screen and page views, user properties, conversions, and acquisition channels. It enables you to analyze user behavior in-app, collect feedback, and drive engagement with in-app experiences. In Heap, you can also analyze user behavior in detail with session replays.

Data Visualization 98

Data Visualization Analytic Tools Software Review Technical Review 98

Userpilot

MARCH 29, 2023

Which are the best Userflow alternatives in 2023? If you’re after the answer to this question, here’s our in-depth comparison of 4 different user onboarding platforms : Userpilot Appcues UserGuiding Chameleon Let’s check out which of them offers the best features for your use case and the most competitive pricing plans!

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

SEPTEMBER 4, 2023

However, many firms fail at successful implementation due to common pitfalls. Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. With globalization and advancing technology, products and services are becoming commoditized faster than ever.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

Userpilot

MAY 8, 2024

If your product doesn’t satisfy customer needs, its future looks bleak. You won’t be able to retain your users or convert them into paying customers. You will learn about different types of customer needs and how to identify them. You will learn about different types of customer needs and how to identify them.

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Customer segmentation – so you can segment your customers based on their tendency to churn, behavior, preferences, allowing for personalized outreach and focused initiatives for each group.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

JULY 20, 2023

When trying to choose the right productivity app for your needs, it’s best to look at a combination of third-party reviews, social media posts from users, and free trials to try out the software for yourself. MonkeyLearn: analyze your customer feedback using ML. AB testing capabilities for various content formats.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

SEPTEMBER 7, 2023

Surveys are one of the most effective ways to collect user feedback and actionable product analytics. TL;DR Analyzing survey data can help you identify patterns, get ahead of issues, and make data-driven decisions moving forward to reduce churn while improving customer satisfaction. Which survey delivery method is best?

Analytic Tools 103

Analytic Tools Data Visualization Feedback Software Product Research 103

The Product Coalition

NOVEMBER 29, 2022

The role of a mobile product manager is still relatively new, and it’s rapidly evolving due to the increased adoption of mobile devices. In 2023, more web-based businesses will be opting to develop mobile apps to build a loyal customer base, uncover more valuable user insights, and facilitate a more seamless user journey.

Analytic Tools 114

Analytic Tools Research Software Data Visualization Technical Review 114

Userpilot

OCTOBER 27, 2022

Looking for the best customer feedback tool for your SaaS company? There are plenty of solutions for customer feedback on review sites, but they don’t make the choice any easier. Customer feedback is any information provided by customers about their experience with a product or service.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Research Software 52

Userpilot

FEBRUARY 23, 2023

Which is better, Pendo or Userlane, for customer feedback? And is there a better in-app onboarding software that would better fit your needs? There are so many alternatives on review sites that it’s hard to pick just one. You also need to make sure the price fits your budget. Let’s get started!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Gainsight

MAY 18, 2023

On day 2 of Pulse 2023, we’re FIRED UP about exciting news from some of the most innovative Gainsight teammates. The team made some showstopping announcements, from an amped-up AI engine under the hood of the Gainsight platform to personalized, effective ways to engage customers and drive value throughout the digital customer journey.

Generative AI 52

Generative AI Data Visualization Reporting Tools Analytic Tools 52

Userpilot

SEPTEMBER 4, 2023

However, many firms fail at successful implementation due to common pitfalls. Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. With globalization and advancing technology, products and services are becoming commoditized faster than ever.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

MARCH 1, 2023

Is Pendo or Whatfix the best tool for customer feedback? And is there an alternative in-app feedback software that delivers the best value for money? With so many user feedback tools available on the market today, it can be challenging to pick the right one for your needs. Let’s get started!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 21, 2023

Is Pendo or Spekit the best tool for customer feedback? And is there a better in-app feedback software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. By acting on the data you collect, you can improve the product and the user experience.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

DECEMBER 10, 2023

There are plenty of tools for churn analytics on review sites, but they don’t make the choice any easier. TL;DR Churn analytics entails determining how many customers a business loses over time to develop solutions to keep more people engaged and satisfied. Let’s compare them!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

The Product Coalition

DECEMBER 22, 2022

Saas Statistics: The latest report for Saas Startups in 2022 and prediction for 2023 Saas Statistics in 2022: Updating the latest news The SaaS market will be worth approximately $170 billion by 2022. SaaS is regarded as the technology most crucial to corporate success. In the previous year, 373 SaaS firms were launched.

Analytic Tools 118

Analytic Tools Data Visualization Reporting Tools Startups 118

Userpilot

MARCH 1, 2023

What is the best customer feedback tool, Pendo or Chameleon? And is there a better in-app feedback software that would better fit your needs? There are so many options on review sites that it’s difficult to pick just one. Chameleon is a powerful tool for collecting user feedback.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

eG Innovations

FEBRUARY 16, 2023

The reviews are in! We are thrilled that eG Enterprise has been recognized by SoftwareReviews, a division of Info-Tech Research Group, as a Champion in the 2023 Application Performance Management – Enterprise (APM) Tools Emotional Footprint Buyer’s Guide. Download the report here.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Customer Experience 52

Userpilot

FEBRUARY 21, 2023

Is Pendo or Apty the best tool for customer feedback? And is there a better in-app feedback software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Pendo offers polls through their guides which you can use to collect feedback.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 15, 2023

Is Pendo or Spekit the best tool for interactive user guides? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. They also shorten the time to value and reduce support and customer success cost.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

APRIL 27, 2023

In the world of software-as-a-service (SaaS), customer satisfaction is paramount to the success of any business. One metric that has become increasingly popular in measuring customer loyalty and satisfaction is the Net Promoter Score (NPS). The average NPS score for SaaS companies in 2023 is 31-50 according to Fullview.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

MARCH 15, 2023

Which tool is better – Pendo or Whatfix – for interactive user guides? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. its easy-to-use interface, user segmentation, and in-app guidance.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

DECEMBER 12, 2023

There are plenty of tools for retention analytics on review sites, but they don’t make the choice any easier. TL;DR Retention analytics , also known as survival analytics, identifies the causes of customer churn. The no-code solution focuses on increasing user engagement and driving feature discovery.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

DECEMBER 10, 2023

There are plenty of tools for churn analytics on review sites, but they don’t make the choice any easier. TL;DR Churn analytics entails determining how many customers a business loses over time to develop solutions to keep more people engaged and satisfied. Let’s compare them!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

DECEMBER 12, 2023

There are plenty of tools for retention analytics on review sites, but they don’t make the choice any easier. TL;DR Retention analytics , also known as survival analytics, identifies the causes of customer churn. The no-code solution focuses on increasing user engagement and driving feature discovery.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

DECEMBER 10, 2023

There are plenty of tools for churn analytics on review sites, but they don’t make the choice any easier. TL;DR Churn analytics entails determining how many customers a business loses over time to develop solutions to keep more people engaged and satisfied. Let’s compare them!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

OCTOBER 25, 2022

Looking for the best tool for onboarding new customers for your SaaS company? There are plenty of solutions for onboarding new customers on review sites, but they don’t make the choice any easier. Onboarding new customers is an essential part of driving long-term retention and product adoption. Let’s dive in!

Analytic Tools 94

Analytic Tools Feedback Software Research Software Data Visualization 94

Userpilot

JUNE 25, 2022

Whether you're already using Whatfix and are not happy with it, or you're just looking for the right digital adoption for your use case (user vs. employee onboarding) – we have the right answer for you! Whatfix is a digital adoption platform for both employee and user onboarding, aimed at larger enterprise companies.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Onboarding KPIs 52

Userpilot

OCTOBER 27, 2022

Looking for the best customer experience management tool for your SaaS company? There are plenty of solutions for customer experience management on review sites, but they don’t make the choice any easier. This tool can help you track in-app interactions and collect user data so you can act on it. GET A DEMO.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

FEBRUARY 21, 2023

No-code growth allows SaaS companies to massively reduce their CAC , operational costs, customer support, and success costs while boosting customer satisfaction. Pendo is a digital adoption platform that has the most impressive analytics, in-app feedback, and product adoption features.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

FEBRUARY 21, 2023

No-code growth allows SaaS companies to massively reduce their CAC , operational costs, customer support, and success costs while boosting customer satisfaction. Pendo is a digital solution that has the most impressive analytics, in-app feedback, and product adoption features. A great alternative to Pendo and Apty is Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52