2023, Differentiation, Positioning and Technical Review

Why Digital Customer Success Is Crucial in 2023 and Beyond

Gainsight

APRIL 10, 2023

While tech companies witnessed unprecedented growth over the past couple of years, 2023 is a whole new game. According to a 2023 Trends and Outlook in Customer Success report from Bain & Company, retaining customers is at least five times more cost-effective than acquiring new ones.

Data Visualization

Data Visualization Analytic Tools Customer Experience Research Software

Product Positioning for Product Managers

Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. This is the result of unique product positioning.

Positioning

Positioning Feedback Software Product Management Product Manager

Why customer engagement is the key to business growth in 2022 and beyond

Intercom, Inc.

MARCH 28, 2022

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. Technology capabilities were one of the key factors of business success during the height of the COVID-19 pandemic”. This trend shows no signs of slowing down.

Reporting Tools

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Webinars

How to Optimize the Developer Experience for Monumental Impact

Generative AI Deep Dive: Advancing from Proof of Concept to Production

Understanding User Needs and Satisfying Them

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Leading the Development of Profitable and Sustainable Products

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Top 9 Digital Design Agencies in 2023

UX Studio: Product Management

OCTOBER 2, 2023

These leave an exceptional first impression and differentiate our clients from competitors. As one of the best digital design agencies, Basic offers an ample number of services, from strategy and brand experience to content and technology solutions. They also provide custom artwork through illustration and engaging motion design.

Research Software

Research Software Data Visualization User Testing Technical Review

How To Find 100+ Free Beta Users for Beta Testing In 2023

Usersnap

JUNE 27, 2023

Begin by selecting experienced and tech-savvy beta testers. Then categorize data into actionable tasks, separating bug reports from feature requests and differentiating between short and long-term goals. This approach provides deeper insights compared to post-leverage reviews or surveys.

User Testing

User Testing Data Visualization Product Research Customer Feedback

5 Best Customer Centricity Examples That Win Customer Praise and Loyalty

Usersnap

JULY 26, 2023

Buffer: Honest and transparent communication with customers and employees Customer centric company: Insights and lessons Implementing customer centricity: Practical tips and strategies Conclusion Why customer-centric culture matters The rise of digital technologies and the shifting consumer behaviors demand a shift in business strategies.

User Testing

User Testing Customer Feedback Customer Experience Reporting Tools

Product Briefing – November 2, 2023

Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. In this talk, she teaches you everything you need to know about the world of positioning, sales pitches, and product messaging. Full State of Tech Salaries report. million views.

Data Visualization

Data Visualization Research Software Analytic Tools Reporting Tools

BoS USA 2023 – The Sigmacorn Notes

Business of Software Conference

OCTOBER 11, 2023

Notes from the Sigmacorns at BoS USA 2023. As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS!

Research Software

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Are you Solving Customer Problems or Just Building Features?

ProductPlan

JUNE 1, 2023

According to our 2023 State of Product Management Report , customer feature requests are still the top source of actionable product ideas, but that’s only the case for 35% of respondents. They could be inspired by new technology, a new business model gaining traction, or a competitor’s differentiating capabilities.

User Testing

User Testing User Friction Development Team Review Reporting Tools

Tools of the Trade: Visualizing Discovery with Opportunity Solution Trees

Product Talk

SEPTEMBER 20, 2023

When I’m reviewing things with business stakeholders, I tend to go very low tech,” says Drew. “I There were a lot of shortcomings to Miro, but also to the position I was in at the time,” says Thomas. Thomas believes Vistaly’s key differentiator is the fact that the tool guides users to behave in specific ways.

Data Visualization

Data Visualization Analytic Tools Research Software Product Research

Pendo vs Spekit: Which Is Better for Interactive User Guides?

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Using a tool for creating interactive guides decreases the technical barrier, so anyone can quickly create an interactive tour. As of Q1 2023, Userpilot will have the same analytics features, with more robust functionality).

Analytic Tools

Analytic Tools Feedback Software Data Visualization User Testing

Pendo vs Spekit: Which is Better For Customer Feedback

Userpilot

FEBRUARY 21, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Their technology is excellent for using targeted feature adoption flows to quickly familiarize new employees with internal capabilities. As of Q3 2023, Userpilot will have the same analytics features, with more robust functionality).

Feedback Software

Feedback Software User Testing Analytic Tools Customer Feedback

Pendo vs Userlane which is better for customer feedback

Userpilot

FEBRUARY 23, 2023

There are so many alternatives on review sites that it’s hard to pick just one. As of Q1 2023, Userpilot will have the same analytics features, with more robust functionality). This is probably because of tech debt – but makes Pendo’s analytics pretty much NOT actionable. This might be Pendo’s biggest downside.

Feedback Software

Feedback Software User Testing Customer Feedback Analytic Tools

Best tools for customer feedback

Userpilot

OCTOBER 27, 2022

There are plenty of solutions for customer feedback on review sites, but they don’t make the choice any easier. Obviously, no tool can make everyone 100% happy all of the time – but if you check most reviews on G2 or Capterra, Userpilot users don’t seem to complain about it a lot. – Saurav S. Userpilot pricing.

Feedback Software

Feedback Software Analytic Tools Data Visualization Research Software

Best tools for customer experience management

Userpilot

OCTOBER 27, 2022

There are plenty of solutions for customer experience management on review sites, but they don’t make the choice any easier. Obviously, no tool can make everyone 100% happy all of the time – but if you check most reviews on G2 or Capterra, Userpilot users don’t seem to complain about it a lot. – Saurav S.

Analytic Tools

Analytic Tools Feedback Software Data Visualization Research Software

Pendo vs Apty: Which Is Better for No-Code Growth?

Userpilot

FEBRUARY 21, 2023

According to no-code advocates, technology should enable and facilitate creation, not act as a barrier. As of Q1 2023, Userpilot will have the same analytics features, with more robust functionality). This is probably because of tech debt – but makes Pendo’s analytics pretty much NOT actionable. Not convinced?

Analytic Tools

Analytic Tools Feedback Software Software Review Data Visualization

Pendo vs Apty: Which is Better For Customer Feedback

Userpilot

FEBRUARY 21, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. As of Q3 2023, Userpilot will have the same analytics features, with more robust functionality). This is probably because of tech debt – but makes Pendo’s analytics pretty much NOT actionable. This might be Pendo’s biggest downside.

Feedback Software

Feedback Software User Testing Customer Feedback Analytic Tools

Pendo vs Userlane – Which Is Better for No-Code Growth?

Userpilot

FEBRUARY 21, 2023

According to no-code advocates, technology should enable and facilitate creation, not act as a barrier. As of Q1 2023, Userpilot will have the same analytics features, with more robust functionality). This is probably because of tech debt – but makes Pendo’s analytics pretty much NOT actionable. Not convinced? Cons of Userlane?

Analytic Tools

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Product Management Today

Why Digital Customer Success Is Crucial in 2023 and Beyond

Product Positioning for Product Managers

Webinars

Trending Sources

Why customer engagement is the key to business growth in 2022 and beyond

Webinars

Top 9 Digital Design Agencies in 2023

How To Find 100+ Free Beta Users for Beta Testing In 2023

5 Best Customer Centricity Examples That Win Customer Praise and Loyalty

Product Briefing – November 2, 2023

BoS USA 2023 – The Sigmacorn Notes

Are you Solving Customer Problems or Just Building Features?

Tools of the Trade: Visualizing Discovery with Opportunity Solution Trees

Pendo vs Spekit: Which Is Better for Interactive User Guides?

Pendo vs Spekit: Which is Better For Customer Feedback

Pendo vs Userlane which is better for customer feedback

Best tools for customer feedback

Best tools for customer experience management

Pendo vs Apty: Which Is Better for No-Code Growth?

Pendo vs Apty: Which is Better For Customer Feedback

Pendo vs Userlane – Which Is Better for No-Code Growth?

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