Userpilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? The purpose of customer acquisition is to expand and make more revenue. Customer acquisition funnel stages in SaaS are Awareness, Consideration, Evaluation, Conversion. What is customer acquisition?

Research Software 110

Research Software Feedback Software Analytic Tools User Testing 110

Userpilot

SEPTEMBER 21, 2023

Looking for user behavior analytics examples to get your inspirations rolling? We’ll also cover behavioral analytics tools you can use to understand users better and create flows to boost product experience. This information can then be used to improve the user experience, optimize in-app flows , and boost retention.

Data Visualization 105

Data Visualization Analytic Tools User Testing Feedback Software 105

Userpilot

MAY 8, 2024

If your product doesn’t satisfy customer needs, its future looks bleak. You won’t be able to retain your users or convert them into paying customers. You will learn about different types of customer needs and how to identify them. You will learn about different types of customer needs and how to identify them.

Data Visualization 106

Data Visualization User Testing Customer Feedback Analytic Tools 106

Product Talk

NOVEMBER 15, 2023

Interviewing customers , building opportunity solution trees , running assumption tests —these are all activities that take your attention away from delivery. Hope: In this case, we’re very solution-oriented. The easiest place to start, I think, is to start doing some solution-related discovery.

Product Research 228

Product Research Customer Experience Data Visualization User Testing 228

Userpilot

SEPTEMBER 29, 2023

Growth marketer : This person specializes in creating and executing marketing strategies that drive user acquisition, retention, and conversion. Growth data analysts : Responsible for collecting, analyzing, and reporting on data to help the growth team make informed decisions. Get a Userpilot demo and learn more.

Analytic Tools 106

Analytic Tools Research Software Feedback Software Data Visualization 106

Product Talk

JANUARY 31, 2024

Describing the early phase of her discovery journey, Leann says, “Thinking back to where we started, it was in two areas—doing more interviews with our users and focusing on opportunities instead of solutions.” To begin his continuous discovery journey, Sebastian wanted to get access to customers.

Product Research 221

Product Research Reporting Tools Feedback Software Customer Communications 221

Userpilot

JULY 14, 2023

We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Implementing a product analytics framework enables data-driven decision-making, leading to higher customer satisfaction, loyalty, and retention. Book the demo to find out more.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96

ProductPlan

JUNE 1, 2023

But are you solving for actual customer problems? The danger, however, lies in mistaking new functionality for actually adding meaningful value to the customer experience. To reframe things, only about one out of three feature ideas actually come directly from customers… you know, the people who are paying money to use your products.

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

Userpilot

OCTOBER 27, 2022

Looking for the best customer feedback tool for your SaaS company? There are plenty of solutions for customer feedback on review sites, but they don’t make the choice any easier. Customer feedback is any information provided by customers about their experience with a product or service.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Research Software 52

Product Talk

MARCH 1, 2023

I realize that many product people have never worked in a product trio , don’t have access to customers, aren’t given time to test their ideas, and are working in what Marty Cagan calls “features teams” or “delivery teams.” It keeps us focused and ensures that we create value for the business while meeting customer needs.

Product Research 190

Product Research Data Visualization Customer Feedback Weak Development Team 190

Product Talk

SEPTEMBER 6, 2023

I had a lot of fun during this open and candid discussion and I thought Product Talk readers might want to check it out, especially if you’re in a leadership role and you have a product team or teams reporting to you. Let’s test our assumptions. Why do you need to talk to a customer? Let’s have feedback loops.

Product Research 235

Product Research User Testing ChatGPT Research Software 235

Userpilot

FEBRUARY 21, 2023

Is Pendo or Spekit the best tool for customer feedback? And is there a better in-app feedback software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. A great alternative to collecting customer feedback is Userpilot.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

eG Innovations

APRIL 11, 2023

The monitoring platform continually tests systems and applications for metrics crossing thresholds, key events in logs and the other warning signs of issues. With alerting often integrated into messaging and ITSM tools including emails, SMS, ServiceNow, Slack, JIRA and other systems.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Systems Review 52

Userpilot

JUNE 12, 2023

TL;DR The SaaS conversion path is the journey that potential customers follow from unknown website visitors to product subscribers. For the activation conversion path, use carefully curated in-app experiences to help users derive value. You can also use onboarding checklists to direct user actions. Let’s dive in!

Customer Experience 98

Customer Experience User Friction User Testing Data Visualization 98

Userpilot

FEBRUARY 21, 2023

Is Pendo or Apty the best tool for customer feedback? And is there a better in-app feedback software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Looking for the best tool for customer feedback?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 1, 2023

Is Pendo or Whatfix the best tool for customer feedback? And is there an alternative in-app feedback software that delivers the best value for money? With so many user feedback tools available on the market today, it can be challenging to pick the right one for your needs. Let’s get started!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 1, 2023

What is the best customer feedback tool, Pendo or Chameleon? And is there a better in-app feedback software that would better fit your needs? The process of choosing a suitable tool becomes even more challenging when you also take into consideration your priorities, feature needs, and budget. Let’s get started!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 23, 2023

Which is better, Pendo or Userlane, for customer feedback? And is there a better in-app onboarding software that would better fit your needs? In order to get the job done, you’ll need to consider your priorities and what features you’ll need from the tool. You also need to make sure the price fits your budget.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Mixpanel

OCTOBER 6, 2023

In my 10 years of working with big data and partnering with thousands of different customers across nearly every industry, I’ve seen many data warehouse projects fail. Creating a place where an organization can store all of its data to create a single source of analytical truth is the whole point of a data warehouse.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

Department of Product

JUNE 27, 2022

Each function (Engineering, Product, and Design) has their own reporting structure and organization. Sometimes it can help to have design report into product For reporting structure, I often recommend that Design report into Product. This is a pain point for the Triad model. They work together as peers.

Weak Development Team 52

Weak Development Team Onboarding KPIs Embedded Analytics Reporting Tools 52

Userpilot

OCTOBER 20, 2023

TL;DR Product-led growth is becoming the go-to growth strategy and PLG tactics can help sales-led companies to improve customer experience. To create customer-centric products, PMs will have to draw on multiple data sources, like user behavior analytics. That’s also how users prefer to access support.

Data Visualization 106

Data Visualization Analytic Tools Feedback Software Reporting Tools 106