Userpilot

JANUARY 8, 2024

How Clearcalcs improved user activation with Userpilot. Host product webinars to reach your target audience Develop webinar content that educates your audience on industry trends, common challenges, and how your product addresses these issues. Product Drive 2023 is over, but you can sign up/sign in and watch the replays.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

The Product Coalition

JUNE 17, 2020

The creation and distribution of the content can generate an iconic digital experience, however, a poor one can be a huge obstacle performing an effective digital journey for your customers. Therefore, it is crucial for every product team to manage and deliver quality content in order to remain alive.

Customer Communications 78

Customer Communications Feedback Software Reporting Tools Technical Review 78

The Product Coalition

DECEMBER 11, 2023

That’s the magic of a great user experience. In one of my early career roles, I was brought into the company as a development team leader with a very specific task they wanted me to lead. To sum things up, this post is not about good and bad decisions. Any decision can be the right one, depending on the situation.

Customer Experience 78

Customer Experience User Testing Weak Development Team Research Software 78

ProductPlan

MARCH 23, 2023

Product strategy helps with feeling overwhelmed because it Helps your product team see how your product contributes to your company’s goals. Given that product strategy provides product teams with so much guidance, why does it seem like your product strategy is more reactive, and is that ok? Guides your product decisions.

Product Strategy 59

Product Strategy User Testing Feedback Software Strategy 59

Userpilot

OCTOBER 30, 2022

Analyzing customer data lets you understand user behavior, develop customer-focused marketing practices, and increase customer lifetime value. Experience analytics identifies friction points so you can fix them to improve user experience. Customer experience analytics. Customer Satisfaction Survey.

Data Visualization 98

Data Visualization Analytic Tools Customer Feedback Feedback Software 98

Department of Product

MAY 22, 2020

Despite that, there is a strong argument to say that a product with more valuable features built in a way that enhances the overall user experience is all the more stronger for it. And the product team responsible got some pretty brutal reviews in the process. They’re addictive. And stimulating.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Userpilot

MARCH 29, 2023

Which are the best Userflow alternatives in 2023? If you’re after the answer to this question, here’s our in-depth comparison of 4 different user onboarding platforms : Userpilot Appcues UserGuiding Chameleon Let’s check out which of them offers the best features for your use case and the most competitive pricing plans!

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

JULY 14, 2023

We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Cohort analysis tracks and compares the in-app behavior of specific user groups over time, providing insights into user retention, engagement , or the impact of product changes.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96

Userpilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Get a Demo 14 Day Trial No Credit Card Required What is Mixpanel?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

MARCH 14, 2024

Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Mixpanel

OCTOBER 6, 2023

Sometimes teams fall short of getting pipelines tied together and running, sure. But, it’s not automatic, and, in my experience, it’s rarely the technology that goes awry. Developing systems for a diverse group of stakeholders to consume the same data is no small task; it’s a journey. Spectacularly. How predictable are costs?

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

Userpilot

DECEMBER 10, 2023

TL;DR Churn analytics entails determining how many customers a business loses over time to develop solutions to keep more people engaged and satisfied. It focuses on improving relationships by analyzing your product and how people engage with it — all with the goal of providing a positive experience for customers. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

DECEMBER 10, 2023

TL;DR Churn analytics entails determining how many customers a business loses over time to develop solutions to keep more people engaged and satisfied. It focuses on improving relationships by analyzing your product and how people engage with it — all with the goal of providing a positive experience for customers. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

DECEMBER 12, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MARCH 1, 2023

Using tools, non-technical people such as product managers or customer success managers can collect and analyze user feedback at scale, without having to rely on developers. With that being said, Whatfix isn’t a perfect tool: it does a poor job when it comes to analytics and customization.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

DECEMBER 12, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

FEBRUARY 23, 2023

TL;DR Collecting customer feedback is an important task for any product team. It helps you understand your users’ needs, the weaknesses of your product, and collect real-time usage insights to inform future feature and product decisions. It helps keep teams aligned with the shared feature-planning guide.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 15, 2023

Wondering why you even need a tool to create interactive user guides? Rather than reinventing the wheel, your developers should prioritize their efforts around enhancing your software – making it faster or more visually appealing – and regularly shipping updates that delight your customers. – Parita P. Joseph E.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

OCTOBER 18, 2023

The best ways to promote customer retention differ depending on the stage of development your SaaS is at. But that means different things at different stages in your business’s development. So it’s key to start establishing these: Making sure that new users go through primary onboarding as quickly as possible.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Reporting Tools 52

Userpilot

MARCH 24, 2023

Can create a variety of user flows and also link them – Users often take a non-linear journey through your product, exploring it on their own. Your user experiences should follow users wherever they go. Userpilot functionality Userpilot offers a great range of features for your user onboarding adoption needs.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 25, 2022

The best Whatfix competitors are: for the user onboarding use case for mid-market SaaS companies: Userpilot. Userpilot is a product growth platform that allows product teams to build in-app experiences for e.g. user onboarding, engagement and product adoption without code, use sophisticated (and yet simple) product analytics and.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Onboarding KPIs 52

Userpilot

FEBRUARY 21, 2023

By acting on the data you collect, you can improve the product and the user experience. Using tools, you can automate feedback collection and analysis, as well as ensure relevant data is collected from the right users. Collecting customer feedback should be a standard procedure for any product team. – Parita P.

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 21, 2023

TL;DR Customer feedback refers to the insights you collect from people about their experience in using your product and interacting with your product service teams. Acting on the data you collect will lead to more informed decisions when it comes to product and user experience improvements.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 1, 2023

For example, you can’t create user segments based on NPS scores and use insights to personalize the user experience. Chameleon is a powerful tool for collecting user feedback. The downside of using Pendo for collecting user feedback is that you can’t use the insights to personalize the user experience.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 25, 2021

There will always be some evergreen niches, and investment is expected to increase to $623 billion by 2023. So what we as a team did is launch the “Lemlister of the week” project. To put it simply, every week, we feature users and their campaigns. More than 7,000 SaaS companies exist in the marketing space alone.

Research Software 90

Research Software User Testing Outbound Marketing 90

Userpilot

DECEMBER 22, 2021

A few mentioned democratization of product management, especially in SaaS , which means that there is more competition and that SaaS companies cannot get away with bad product experience: “More and more people will build SaaS products irrespective of their tech expertise.” – Raman Sharma, the VP of Product Marketing at DigitalOcean, told us.

Analytic Tools 143

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 143