Usersnap

FEBRUARY 9, 2024

Imagine this: you’re crafting an experience meant to resonate with users, but if your tool needs to capture their behavior, preferences, and pain points effectively, you might be steering in the dark. Best tools for usability testing in 2024 1. This allows for real-time feedback and probing. Usersnap 2.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Userpilot

MARCH 15, 2024

How to conduct user data analysis? TL;DR Data-driven analytics describes the process of collecting, analyzing , and interpreting customer data to help organizations make better-informed product and strategic business decisions. This improves customer satisfaction and retention. Why is it important? Let’s get to it!

Data Visualization 83

Data Visualization Analytic Tools Feedback Software User Testing 83

Gainsight

OCTOBER 25, 2021

Constant feedback is the lifeblood pumping into every successful product delivery. And if you want to unleash a steady flow of products and features that your users love, you have to keep your finger on their pulse constantly. Wondering how to anchor these feedback loops into your product? Why build customer feedback loops?

Product Research 98

Product Research Feedback Loop Customer Feedback User Testing 98

Userpilot

JANUARY 31, 2024

Are you wondering how to conduct user behavioral analysis to inform your product decisions? This article explains: What user behavioral analysis is Why it’s important The key steps in the analysis process Different types of analyses Let’s dive right in! Start user behavioral analysis by defining your goals.

Data Visualization 52

Data Visualization Customer Feedback User Testing Customer Experience 52

Usersnap

JANUARY 18, 2024

These leaders understand that a streamlined NPS tool distills vast customer sentiment into actionable data, guiding strategic decisions. By leveraging precise questions, they unlock insights into consumer loyalty, driving product refinement and fostering market edge. Why is NPS only one question?

Data Visualization 52

Data Visualization Product Research Customer Feedback User Testing 52

Product Talk

JANUARY 31, 2024

Describing the early phase of her discovery journey, Leann says, “Thinking back to where we started, it was in two areas—doing more interviews with our users and focusing on opportunities instead of solutions.” We started continuous discovery in two areas—doing more interviews with our users and focusing on opportunities instead of solutions.

Product Research 224

Product Research Reporting Tools Feedback Software Customer Communications 224

Userpilot

DECEMBER 13, 2023

The jobs-to-be-done survey is a great process to help you find out what your customers’ desired outcomes are, so you can make tangible improvements to your product that customers will find helpful. TL;DR JTBD surveys identify unmet customer needs and satisfaction, guiding product improvement and increasing customer happiness.

Product Research 103

Product Research Data Visualization User Testing Customer Feedback 103

Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. Discover the critical stages of each funnel and tools that help you gather actionable insights. Here’s how to perform conversion funnel analysis for a specific user journey: Create your user personas.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Reporting Tools 92

Userpilot

APRIL 21, 2024

This improves customer experience and increases conversion rates. And strengthens the relationship with the customer. Start creating conversion paths by defining their goals from the customer and business perspective. Next, create user personas. Focus on their JTBDs, pain points , and gains from using your product.

Research Software 83

Research Software Feedback Software User Testing Reporting Tools 83

UX Planet

JANUARY 23, 2024

Master Google Analytics 4 for user behavior analysis, UX design optimization, and enhanced website performance to improve sales. If you know about Universal Analytics , it’s going away on July 1, 2024. Key features of Google Analytics 4 include tracking user interactions, analyzing user flow, and identifying user segments.

Data Visualization 98

Data Visualization Analytic Tools User Testing UX 98

Userpilot

FEBRUARY 27, 2024

TL;DR Funnel analytics describes the process of analyzing how customers progress from one stage of the journey to another. Marketing teams can use funnel analysis to find friction points in the customer journey that stop users from signing up for the product, activating , and becoming paid customers.

Data Visualization 82

Data Visualization Analytic Tools Customer Experience Feedback Software 82

Userpilot

DECEMBER 12, 2023

By prioritizing the UX team’s effort to address the most acute user problems, a UX roadmap has a significant impact on improving satisfaction and loyalty. UX research aims to identify specific user pain points. Common research techniques include user behavior analysis, surveys, and interviews. Book the demo!

Roadmap 90

Roadmap Customer Experience UX Product Research 90

Userpilot

NOVEMBER 8, 2023

In this article, we'll explain what behavioral personas are, the invaluable insights , and how to use them to drive growth in your SaaS. TL;DR A user behavioral persona is a document representing a distinct group of users who share similar behaviors, motivations, and goals. What is a user behavioral persona?

Data Visualization 86

Data Visualization Analytic Tools Research Software Customer Experience 86

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

ChatGPT 88

ChatGPT Data Visualization Onboarding KPIs Research Software 88

Userpilot

JANUARY 8, 2024

A product adoption dashboard helps you visualize key adoption metrics so you can make data-driven decisions and boost user engagement. TL;DR A product adoption dashboard tracks and displays key metrics related to how users engage with your product. Understand how users adopt new features. Identify and optimize your key features.

Data Visualization 90

Data Visualization Onboarding KPIs Dashboard Analytic Tools 90

Userpilot

JANUARY 17, 2024

If you do not scale, you will be unable to reach a new pool of customers and your competitors will leave you in the dust. If you scale prematurely, you may struggle to satisfy customer expectations. Scaling involves finding the right timing, understanding customer psychology, and making critical decisions to drive product-led growth.

Feedback Software 92

Feedback Software Research Software Analytic Tools User Testing 92

Userpilot

FEBRUARY 19, 2024

The drop-off rate is one of the key product metrics to track to improve the customer experience. TL;DR The drop-off rate is the percentage of users who start an action or process but don’t complete it. In contrast, the exit rate refers to the percentage of users stopping their journey on a particular page. How to calculate it.

Analytic Tools 90

Analytic Tools Data Visualization Onboarding KPIs User Testing 90

Userpilot

JANUARY 26, 2024

Product-led growth is predicted to become even more prominent in 2024. TL;DR Product-led growth (PLG) is a go-to-market strategy where the product is the main driver of customer acquisition , adoption, and account expansion. Create a frictionless sign-up flow to smoothly let users inside the product. Let's dive in!

Analytic Tools 80

Analytic Tools Feedback Software Data Visualization User Testing 80

Userpilot

NOVEMBER 24, 2023

TL;DR Conversion rate optimization aims to improve conversions and reduce churn by applying tools that monitor and analyze user behavior. Userpilot is a digital adoption platform (DAP) with strong CRO tools to boost conversions like user behavior tracking, funnel analysis, and A/B testing. See our pricing or get a free Userpilot demo

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Reporting Tools 85

Userpilot

NOVEMBER 15, 2021

According to Forbes , the SaaS industry will be worth around $370 billion by 2024. With that being said, businesses should always be in the process of running product-led growth experiments to reduce risks and make the product meet customer requirements in this highly saturated market. A/B testing. Step #3 – Select the audience.

Onboarding KPIs 94

Onboarding KPIs Framework User Testing Feedback Software 94

Modus Create

FEBRUARY 16, 2024

Here’s an eye-opening statistic: 90% of product development decision-makers agree that finding and hiring the right talent is a major pain point. Building a culture of innovation and improving the customer experience stems from a successful developer experience and, by extension, the experience of your product and platform teams.”

Reporting Tools 52

Reporting Tools Research Software Data Visualization Product Research 52

Business of Software Conference

DECEMBER 28, 2023

Search Amazon for customer reviews on industry-related products or books. Adding personality to your website copy and content is what grabs customers’ attention, piques their interest, and drives them to take action and buy from you. This will give you some great insight into what kind of copy might be performing better. ‘A

Software Review 59

Software Review Research Software Feedback Software User Testing 59

Mixpanel

MARCH 22, 2024

Product analytics makes it possible to identify trends and patterns in how users are engaging (or not) with their services, which can then be used to inform business decisions like adding or dropping product features or promoting sales and marketing strategies. Let’s delve into each of these elements in more detail.

Data Visualization 40

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 40

People-First Product Leadership

JANUARY 22, 2024

Wanting to be more mindful of your wellbeing during 2024, then finding yourself immediately facing some or all of the following stress inducing scenarios since 2024 began. Instead bring your team together to discuss the remaining pain points. I wanted to keep the microstresses at bay and revisited the prior post.

Product Management 52

Product Management Product Manager Customer Experience Product Research 52