Thu.May 25, 2023

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Top Lessons in Product Management

Gocious Blog

Complex product management is a risky business. When things go well, you may hit a home run by identifying a product that solves a customer problem, delights the customer, and has a significant impact on the market. These products may be on a trajectory of high growth and high market share and are considered 'stars.' Conversely, when things go wrong, you may end up with a 'dog,' which is characterized by low growth and low market share.

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Why customer support is a vital part of brand promise

Mind the Product

Customer success and support are an imperative part of the overall user experience of a product. In this post, Rob Armstrong explains how product and customer teams can work together to create an effective product strategy. Read more » The post Why customer support is a vital part of brand promise appeared first on Mind the Product.

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Survey Translation 101: A Guide for SaaS Companies

Userpilot

How can you translate a survey into a language that your users prefer? That’s exactly the question our guide tackles. It also looks at the most common challenges that you can come across, goes into detail about two approaches to survey translation (human and automatic), and shares a few translation best practices. Finally, it shows how you can translate your surveys easily and automatically with Userpilot to collect user sentiment data.

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How Canva uses AI-powered features to drive PLG

Mind the Product

How does Canva incorporate AI-powered features into its PLG strategy? What’s effective? What needs work? In Pendo’s PLG Teardown web series, the panel of experts take a deep dive into the design platform's strategy. Read on to find out what we learned. Read more » The post How Canva uses AI-powered features to drive PLG appeared first on Mind the Product.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Nonresponse Bias: What It Is and How to Reduce It?

Userpilot

We talk about nonresponse bias when your survey results are skewed because not all users respond. To learn more about this, read this article as it explores: The concept of nonresponse bias Why it’s bad for your product Its most common causes Proven ways to reduce nonresponse bias Let’s get right to it. TL;DR Nonresponse bias occurs when a part of the survey audience doesn’t participate, which leads to distorted results.

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Meet the Ampliteer: Nathan Livni

Amplitude

Learn about Amplitude’s Customer Education team in this interview with Nathan Livni, Senior Learning Experience Designer.

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The Product Manager’s Guide to UX Research

UserInterviews

Learn how product managers plan, conduct, and analyze UX research, plus strategies on how to collaborate with UXRs.

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When to Make the Leap from Client- to Server-Side Testing

AB Tasty

As companies start out their experimentation journey, they may find themselves experimenting with small changes on their website such as the design of a CTA and other small changes to explore how they perform and their impact on key KPIs such as conversion rate and transaction.

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Unlocking better data governance with Anomaly Detection alerts and Event Approval

Mixpanel

With data democratization comes more data tracking, which, if you’re not careful, can result in poor quality. Given that analysis is only as good as the data that feeds it, ensuring data quality and accuracy is crucial for every organization. It’s also hard to accomplish. We’re launching two features, Anomaly Detection and Event Approval, to be used together to enhance data governance within an organization.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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Unlocking better data governance with Anomaly Detection alerts and Event Approval

Mixpanel

With data democratization comes more data tracking, which, if you’re not careful, can result in poor quality. Given that analysis is only as good as the data that feeds it, ensuring data quality and accuracy is crucial for every organization. It’s also hard to accomplish. We’re launching two features, Anomaly Detection and Event Approval, to be used together to enhance data governance within an organization.

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Unlocking better data governance with Anomaly Detection alerts and Event Approval

Mixpanel

With data democratization comes more data tracking, which, if you’re not careful, can result in poor quality. Given that analysis is only as good as the data that feeds it, ensuring data quality and accuracy is crucial for every organization. It’s also hard to accomplish. We’re launching two features, Anomaly Detection and Event Approval, to be used together to enhance data governance within an organization.