The Product Guy

FEBRUARY 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 31, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

The Product Guy

JANUARY 27, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

The Product Guy

MARCH 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Intercom, Inc.

APRIL 27, 2018

Back in the early days of Intercom, our CTO Ciaran was the entirety of the on call team, both in and out of the office. The quality of our alarms and on call procedures were inconsistent across teams and we were using ad hoc review processes for new and existing alarms. The history of on call at Intercom.

Engineering 209

Engineering Software Review Systems Review Technical Review 209

Intercom, Inc.

JULY 21, 2022

They had occasional advertising here and there. We use a multi-touch attribution system. We spent a lot of time and effort setting up that foundational system, making sure that our data was really good. With established systems already in place, how do you prioritize all the different problems you could have solved?

Download 215

Download Feedback Software Data Visualization Customer Experience 215

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. In August 2021, CTS received a prestigious dotCOMM Award for Marketing, PR, and Advertising Agency 2021. Jives Media maintains an excellent rating of 5 out of 5, having over 93 happy clients reviews, according to Clutch. Web Sauce Studio.

Research Software 77

Research Software User Testing Technical Review Product Research 77

svpg

SEPTEMBER 30, 2016

Necessity being the mother of invention, this is where the queue, the ratings system, and the recommendation engine all came from. Those were the technology-powered innovations that enabled the new, much more desirable business model. Some were just plain uncomfortable with advertising. So the team got to work.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

The Product Coalition

NOVEMBER 7, 2019

Let’s review the three key types of outsourcing arrangements and what the differences among them mean to you as a customer. Simply put, the CTO must choose between (1) staffing an in-house team, and (2) outsourcing the work to an external team. Assume there is a system being developed that requires a phone number input.

Technical Review 60

Technical Review Feedback Software Fractional CTO Weak Development Team 60

Business of Software Conference

JUNE 20, 2019

They were not review quarterlies. Now he’s the CTO. So now they’re having these meetings to sort of clarify that maybe we come up with a daisy or whatever it was called RACI system instead. This is free advertisement. So I’m doing that. I stopped doing all those 1-on-1 quarterlies. And he hired a CEO.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87