ProductPlan

DECEMBER 18, 2019

If we add X, the user gets Y, and this KPI improves Z. If we add A, the user gets B, and that KPI improves C.”. The winner gets top billing on our prioritized roadmap. Without entertaining the downsides to our decisions, our prioritization process has large blind spots. Our roadmaps are chock full of goodness.

KPI 52

KPI Weak Development Team Customer Experience Travel 52

Alchemer Mobile

NOVEMBER 25, 2019

So for those of you who aren’t familiar with Six Flags, they are an entertainment destination with theme parks and rides. You’re probably familiar with the terms “waterfall” and “agile.” Ben Johnson: This is something to think about during your product launches. So sort of thinking about it that way.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Userzoom

NOVEMBER 18, 2019

We see this day in and day out, across customers in Europe and in North America, where designers are under pressure to deliver designs in rapid Agile Sprint cycles. If you are working in Agile, you should figure out how to do research, even if it’s just at a small scale. And then you’re back to the start of your problems.

User Testing 91

User Testing Product Research UX Data Visualization 91