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Interview: Paul Boag on the “User Experience Revolution”

Userzoom

Headlining the event was Paul Boag , a leader in Digital Strategy and User Experience Design, who brought his manifesto on ‘How to Start a User Experience Revolution’ and inspired our audience to ‘light a fire’ under their efforts to get stakeholders more invested in UX.

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Incident Management Practice

ProductPlan

On the digital transformation blog, Erika Flora writes: “The incident management practice is about ensuring that when things fail, we have a solid way of getting our customers back to ‘normal’ quickly. A 5-hour downtime in an operation center in 2016 cost Delta Airlines nearly $150 million due to 2,000+ canceled flights.

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Product Managers Prepare To Battle For The Inside Of Your Car

The Accidental Product Manager

Harman has showed that it can integrate video screens and user experiences in the car at the annual CES tech show. Click here to get automatic updates when The Accidental Product Manager Blog is updated. firm Boeing and both companies sell hundreds of their large airplanes to airlines around the world.

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What Your Audience Wants From Your Site (But Doesn’t Know How to Ask)

Userzoom

Did you know that 70 percent of consumers discover a company or brand through their blog instead of their ads? This would lead to your focusing all your efforts and resources on ads when you should be producing unique content for your blog. That’s quite surprising, but without the appropriate customer data you’d be none the wiser.

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5 Tech Trends in 2019 We Need to Consider as a Design Team

UX Studio: Product Management

In this blog post I picked out 5 Tech trends of 2019 that keep us steamed up, the newest technology they use and how they affect our work as designers: OT – where does it stand in 2019? Personally, I love the chatbot solutions of the Airline industry, allowing me to solve frustrating problems in a very comforting way.

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10 Digital Transformation Examples from 10 Industries

Modus Create

It decided to be beyond the traditional blog format and weave a narrative through immersive articles, photo essays, and podcasts. The project, titled How to Travel Better , used the latest web technologies to create an interactive user experience. United Airlines created a new tool to solve the problem: ConnectionSaver.

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Whatfix vs Spekit – Which Is Better for Interactive User Guides?

Userpilot

Users just get access to help, when they need it. All in all, interactive user guides are the backbone of a successful onboarding strategy and should be a must for your user experience, Why do you need tools for building interactive user guides? Wondering why you even need a tool to create interactive user guides?