Userpilot

FEBRUARY 3, 2023

Effective customer analysis is the key to business success. Let’s take a closer look at what customer analysis is, its benefits, and how to get started. Let’s take a closer look at what customer analysis is, its benefits, and how to get started. What is customer analysis? Why is customer analysis important?

Analytic Tools 94

Analytic Tools User Testing Research Software Feedback Software 94

Userpilot

JUNE 19, 2023

What is cohort retention analysis? TL;DR Cohort retention analysis tracks how distinct groups of users engage with the product over a period of time. TL;DR Cohort retention analysis tracks how distinct groups of users engage with the product over a period of time. What is cohort retention analysis? Let’s get right to it!

Data Visualization 83

Data Visualization Analytic Tools Customer Experience Customer Feedback 83

Userpilot

MARCH 26, 2023

Trying to conduct a conversion funnel analysis to find out why your sales conversion rates are still not up to the mark? Conversion funnel analysis tracks a customer’s journey from the initial point of contact to the final conversion point. What is a conversion funnel analysis? You’ve come to the right place!

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Customer Experience 91

The Product Coalition

SEPTEMBER 29, 2022

A little investigative research on G2 uncovered the top 5 analytics UX mistakes made by SaaS vendors. Users describe this overall poor UX experience in multiple ways: A time-consuming process Too difficult to learn Clunky and confusing interface Insights are spread out across multiple sections 2.

Analytic Tools 108

Analytic Tools Data Visualization Research Software User Testing 108

Userpilot

OCTOBER 18, 2022

How can user analysis help you drive product growth and reduce churn? With user analysis, you can derive invaluable insights into user behavior and identify: Roadblocks that impair customer retention. Let’s get down to the nitty-gritty and learn how to perform user analysis. Customer analysis involves six steps: 1.

Customer Feedback 92

Customer Feedback Data Visualization User Testing Analytic Tools 92

The Product Coalition

JULY 21, 2020

Blogs are another great medium for getting bite-sized chunks of information, and upping your product management skills. If you’re enjoying Product School’s blog, we’ve actually created the ultimate guide to help you find your way around. What we love about this blog is that it caters to design professionals at all levels.

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Blog Data Visualization Product Management Product Manager 78

Userpilot

MAY 29, 2023

Reading retention tables is just the tip of the iceberg when analyzing customer retention, and many other beneficial retention analysis alternatives are available. In this article, we’ll go through how to read a retention table and explore different retention analysis alternatives. What is a retention table?

Data Visualization 80

Data Visualization Customer Experience Analytic Tools Customer Feedback 80

Userpilot

JULY 22, 2023

Customer behavior analysis helps you to understand what goes on in your customer’s head and respond to it to help with product growth. This comprehensive guide will provide you with practical steps and expert strategies to conduct a thorough customer behavior analysis. What is a customer behavior analysis?

Data Visualization 83

Data Visualization User Testing Customer Feedback Analytic Tools 83

Userpilot

JANUARY 16, 2024

Looking for UX design books that offer practical wisdom and show you how to get better? How each book improves your UX design skills. Book a demo now to discuss your UX needs with our team. UX for Beginners: A Crash Course in 100 Short Lessons by Joel Marsh Don't be fooled by the bite-sized lessons—this book packs a punch.

User Testing 89

User Testing Books Customer Feedback Customer Experience 89

Userpilot

MARCH 31, 2023

Trying to reduce churn but don’t know where to start with customer attrition analysis? Attrition analysis allows you to leverage the right tools and strategies to improve user engagement and satisfaction. Attrition analysis allows you to leverage the right tools and strategies to improve user engagement and satisfaction.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Customer Feedback 94

Userpilot

DECEMBER 16, 2021

Recognizing user behavioral patterns and introducing UX behavior-based improvements is the future of all “user-friendly” activities. What exactly is user behavior analysis? UX automation is based on classic research explaining the correlations of users’ emotions with their purchasing decisions. Why use REAL?

User Testing 95

User Testing Data Visualization Customer Experience Analytic Tools 95

Userpilot

AUGUST 15, 2022

Wondering how customer sentiment analysis can improve your product’s customer experience and generate more profits? Today’s businesses use numerous sentiment analysis tools to figure out the different emotions that customers go through while exploring your products and services. What is customer sentiment analysis?

Feedback Software 93

Feedback Software Data Visualization Analytic Tools User Testing 93

TryMyUI

MARCH 16, 2023

With automatic sentiment analysis, discovery graphs, highlight searches and more, Considerly will help you get even more out of your UX research data. The post A research repository for your UX research data appeared first on Trymata Blog.

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UX Blog 52

UX Studio

JULY 13, 2023

Are you a UX researcher looking to level up your skills and knowledge? In this article, we’ll introduce you to our favorite UX research podcasts that can help keep your skills sharp by bringing the best experts from all over the world into your living room. Exactly where we, UX researchers, have to operate.

Data Visualization 83

Data Visualization Product Research User Testing Customer Feedback 83

Userpilot

NOVEMBER 29, 2022

In this article, you’ll learn: How to conduct churn analysis. Customer churn analysis is the process when you investigate why customers are churning and what could make them stay to improve user retention. With customer churn analysis, you can detect product friction and drop-offs and improve customer retention.

Data Visualization 97

Data Visualization Customer Feedback User Testing Customer Experience 97

Userpilot

MARCH 9, 2023

Before you rush into creating a product thinking people will love it, it pays to perform a product-market fit analysis. This article examines why product-market fit analysis is important and how to gather insights into achieving a product-market fit by getting feedback and validating your idea. Create NPS surveys with Userpilot.

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User Testing Product Research Product Marketing Customer Feedback 91

Userpilot

JULY 9, 2023

Use funnel analysis to track how users progress along the user journey and where they experience issues. Usability vs. User Experience (UX). In this way, you can quickly test the UX design of your product with real users. Source: UX Planet. Funnel analysis in Userpilot. Why is product usability important?

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User Testing Customer Experience Customer Feedback Product Research 90

UX Studio

OCTOBER 4, 2022

But there is a silver lining: you can find new and exciting fields, such as UX research, where you will be considered as a great candidate for a UX researcher position. You can start the transition into the world of UX with easy and affordable steps, and if you found it exciting you can invest more into your career change.

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Research Software UX Reporting Tools Feedback Software 83

Userpilot

APRIL 18, 2022

If you want to understand whether your SaaS company will rise or die soon, you first need to conduct a customer retention analysis to look at important growth metrics. This article covers everything you need to know about getting started with retention analysis and how to use the insights to reduce churn. What is retention analysis?

Data Visualization 91

Data Visualization Customer Feedback Analytic Tools User Testing 91

Userpilot

MAY 31, 2023

Wondering how to unlock the full potential of your survey data and if survey data analysis will be of any help? The sheer volume of data generated can quickly become overwhelming, and this is where survey data analysis can help you. Quantitative data is numerical data or information you can easily measure for analysis.

Data Visualization 85

Data Visualization Feedback Software Customer Feedback User Testing 85

Userpilot

DECEMBER 3, 2022

UX design can make or break your product’s success. Poor UX can negatively impact engagement , and conversion rates, and stunt growth. There are many easy UX improvements you can make today to leave a better first impression. In this article, we cover the following: What UX design is and why UX is important in SaaS.

Feedback Software 94

Feedback Software Research Software Analytic Tools User Testing 94

Userpilot

JULY 7, 2022

Being able to use an NPS sentiment analysis tool is crucial for steering campaigns toward the right path. Userpilot is the best NPS sentiment analysis tool out there right now. Choosing the best NPS sentiment analysis tool. For SaaS-oriented NPS data collection and sentiment analysis, we recommend Userpilot.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Customer Feedback 52

Userpilot

DECEMBER 11, 2022

Wondering how you can use conversion analysis to optimize your user funnels and increase conversions? In today’s article, we’ll talk about what conversion analysis is, and its benefits. There are eight essential steps for conducting a conversion analysis correctly. What is a conversion analysis?

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization User Testing 96

Userpilot

DECEMBER 21, 2022

What is RFM analysis? We also look at how to carry out the RFM analysis and some SaaS-specific examples. RFM analysis is a user segmentation tool used in sales and marketing for targeted customer engagement. What is the RFM analysis (recency, frequency, and monetary)? RFM analysis: recency score. Book the demo!

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Analytic Tools Feedback Software Data Visualization Onboarding KPIs 93

Userpilot

MARCH 21, 2023

User task analysis describes the process of observing users, building base knowledge about the actions they take within your product, and analyzing how they contribute toward goals. User task analysis is an important tool. Additionally, task analysis helps you design without bias, and identify friction points. User goals.

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User Testing Research Software Customer Experience Data Visualization 79

Userpilot

SEPTEMBER 7, 2022

Want to learn what white space analysis is and how it works? With this article, you’ll discover: White space analysis: what is it, and how does it contribute to product growth ? What tools do you need for performing white space analysis? It’s based on an analysis of the internal processes of a company.

Data Visualization 92

Data Visualization Feedback Software Research Software Analytic Tools 92

TryMyUI

FEBRUARY 11, 2022

A close look at key performance indicators (KPIs) and the impact they have on the efficacy of User Experience (UX). A great understanding about how KPIs can inform your UX research on both a qualitative and quantitative level. The post How to assess the efficacy of UX: KPI methods appeared first on TryMyUI Blog.

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KPI UX User Testing Customer Experience 105

Userpilot

JUNE 20, 2023

So, how can you build trust with UX design ? This article examines the concept of trust in UX design and its importance. It also explores 15 strategies that help UX designers build trust in potential users. User trust in UX refers to the feeling of security and satisfaction users experience when using your product.

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User Testing Customer Feedback Customer Experience UX 90

UX Studio

OCTOBER 4, 2023

The trend also landed in UX writing some time ago, and well, it is definitely here to stay. Let’s dive a little deeper to see how we can benefit from this beautiful friendship between artificial intelligence and UX writing. UX Writing is Essential It is just essential to have good copy in a digital environment. What is AI?

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Artificial Inteligence UX Research Software Data Visualization 73

UX Studio

FEBRUARY 15, 2024

We checked all the AI tool repositories we could find, searched for AI design and research tools, reached out to our networks on LinkedIn, and asked inside UX Studio as well. We’ve also been thinking about other perspectives of AI recently; for example, one of our articles discusses AI in UX writing. Want to learn more?

Research Software 93

Research Software Product Research ChatGPT Generative AI 93

Userpilot

AUGUST 29, 2022

Wondering how you can leverage sentiment analysis to improve customer experience? To access this large pool of actionable data, you need to conduct sentiment analysis. With sentiment analysis, you can discover essential customer insights, identify customer pain points, and modify your products and services accordingly.

Feedback Software 85

Feedback Software Customer Experience Customer Feedback Product Research 85

TryMyUI

AUGUST 13, 2021

One way it can be made easier, however, is through using certain strategies and structures to help create the perfect vision and execute a solid UX scheme. The post Best Strategies & Templates to Improve your UX appeared first on TryMyUI Blog. In this article we will talk about some of the strategies and templates that.

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UX Strategy Customer Experience User Testing 98

Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

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Analytic Tools Research Software Feedback Software Data Visualization 52

TryMyUI

MAY 5, 2021

Image source: Pexels User Experience (UX) is one of your most vital tools at your disposal for securing higher conversion rates. With the right UX, you can streamline your potential for ecommerce success and boost your revenues. However, no approach to UX is complete without the use of data.

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Information Data Visualization UX Customer Experience 98

Userpilot

JUNE 30, 2022

What are UX surveys and when should you, as a UX designer use them? Conducting UX research and analyzing customer feedback helps you stay relevant to your customers and drive retention. In this article, we’ll look into different types of UX surveys and equip you with the knowledge and best practices for conducting one.

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Product Research User Testing Feedback Software Research Software 94

TryMyUI

APRIL 24, 2021

The post 10 UX Mistakes That Are Making You Lose Leads appeared first on TryMyUI Blog. Both website and mobile designer experts dedicatedly work to offer their audience the best user experience. They understand how crucial it is for any platform to run smoothly and ensure that visitors do not face any problems.

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Userpilot

JUNE 16, 2022

You can go deeper and conduct customer profitability analysis. How to conduct a customer experience analysis in 5 steps? The next step of conducting an in-depth customer experience analysis is to segment customers based on their in-app behavior. Customer Lifetime Value. Customer Effort Score. Customer Retention Rate.

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Data Visualization Analytic Tools Customer Experience Feedback Software 98