Userpilot

FEBRUARY 19, 2024

You may have heard a horror story about a business not using impact analysis. It could be launching features that are half-finished and causing customer problems with THEIR customer. This could be avoided with the use of impact analysis. Why is it important to conduct an impact analysis?

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Userpilot

JANUARY 29, 2024

Data analysis is integral to a product manager’s job – it’s what helps them build impactful products. This article dives deep into data analysis for product managers. User data analysis helps: Provide direction for product development , allowing for effective resource allocation.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs User Testing 105

Userpilot

FEBRUARY 28, 2023

Wondering how an NPS dashboard can help you track customer loyalty? While Net Promoter Score (NPS) measures customer satisfaction and loyalty, NPS surveys give you valuable customer feedback that you can analyze to gauge user sentiment about your product. This is where the NPS dashboard comes in.

Data Visualization 98

Data Visualization Dashboard Customer Feedback User Testing 98

Userpilot

JANUARY 16, 2024

Looking for an effective customer satisfaction tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your customer satisfaction needs. Let’s get started!

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Userpilot

MARCH 14, 2024

Looking for customer analytics use cases that can significantly improve your SaaS? This article lists key use cases for SaaS and explains how to implement them to unlock customer satisfaction and product growth. We also cover: Customer analytics categories. The three types of customer analytics and their significance.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Customer Experience 105

Userpilot

NOVEMBER 30, 2022

The short answer is: with product dashboards! In the article, we’re looking at how to build effective product manager dashboards and the key metrics we may want to populate them with at different stages of the product lifecycle. We also explore tools for building product dashboards and data analysis.

Data Visualization 98

Data Visualization Dashboard Analytic Tools Onboarding KPIs 98

Userpilot

NOVEMBER 18, 2023

Knowing what your users like or dislike about your website or app can be extremely helpful, and user path analysis helps you uncover that. You can discover what paths your users take the most, and why, along with which paths they avoid or drop off from. Analyze various user segments and types. The customer!

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

Userpilot

MARCH 17, 2023

Your product needs to serve your customers, and a customer needs and wants analysis helps to ensure you are addressing all customer pain points. These insights can inform your product development and keep a pulse on any changes in your customer’s needs and wants. What are customer needs and wants?

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Data Visualization Customer Feedback User Friction User Testing 98

Userpilot

NOVEMBER 29, 2022

Creating and distributing effective B2B customer satisfaction surveys is a vital step in understanding your customers and fostering mutually beneficial business relationships. Analyzing user sentiment can unlock valuable insights that improve customer satisfaction, and skyrocket retention.

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Product Research Customer Satisfaction User Testing Customer Feedback 98

Userpilot

SEPTEMBER 22, 2023

Looking for an effective Customer satisfaction tool and wondering if Appcues is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Appcues is the ideal choice for your Customer satisfaction needs. Let’s get started! You’re on a budget.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

FEBRUARY 16, 2022

Having an informed understanding of how to improve customer satisfaction in SaaS can help you stand out in the fast-growing software industry, but also build an unfair advantage among competitors. By simply listening to your customers, one can optimize user onboarding and engagement by acting on user sentimen t and feedback data.

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Userpilot

MARCH 14, 2024

Looking for an effective cohort analysis tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your cohort analysis needs. But what makes a cohort analysis tool truly instrumental?

Data Visualization 52

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 52

Userpilot

APRIL 17, 2024

A few of the major features to look out for in customer insight platforms are user surveys, behavior analytics , segmentation , and data visualization. Userpilot offers in-app surveys , user action tracking, and behavior analysis to provide granular insights and improve user experience and product development.

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Userpilot

MARCH 31, 2023

Trying to reduce churn but don’t know where to start with customer attrition analysis? Customer attrition takes place when customers leave your product or service. While it’s not possible for customer churn to be zero, you can always keep it at an acceptable level by adopting the right tactics.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

MARCH 4, 2024

Step-by-step process to perform behavioral pattern analysis and improve your UX. TL;DR User behavior patterns are the systematic ways users interact with a website and app. Understanding these patterns helps behavioral designers identify usability issues, spot user needs, and inform future app development efforts.

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Data Visualization Feedback Software Analytic Tools Research Software 105

Userpilot

MARCH 25, 2024

The number of sessions per user metric is key to understanding user behavior and user satisfaction with your platform. Sessions per user benchmarks and what to aim for. TL;DR The number of sessions per user shows how often a single user engages with your website or app within a given period.

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Userpilot

APRIL 16, 2024

It aims to track in-app activity and identify trends in user behavior. This helps product teams identify ways to improve the user experience. It also involves tracking a wide array of reports, including trend analysis, funnel analysis, heatmaps , and user session recordings. Event tracking in Userpilot.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

JULY 22, 2023

Customer behavior analysis helps you to understand what goes on in your customer’s head and respond to it to help with product growth. This comprehensive guide will provide you with practical steps and expert strategies to conduct a thorough customer behavior analysis. What is a customer behavior analysis?

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Data Visualization User Testing Customer Feedback Analytic Tools 98

Userpilot

NOVEMBER 18, 2023

Period-over-period analysis is one of the key ways to drive sustainable SaaS growth. This article shows you: Five simple steps to perform period-over-period analysis. How to choose the date range for your analysis? The best visualization types to make actionable decisions from your analysis. Customize data points.

Data Visualization 104

Data Visualization Onboarding KPIs Analytic Tools Customer Experience 104

Userpilot

APRIL 14, 2024

In this post, we’ll discuss exactly that – what the perfect tool for performing user analysis should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Userpilot and Appcues compare when it comes to performing user analysis. User profile with top event data. Let’s dive in!

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Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

APRIL 14, 2024

In this post, we’ll discuss exactly that – what the perfect tool for performing user analysis should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Userpilot and Usetiful compare when it comes to performing user analysis. User profile with top event data. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

MAY 7, 2024

TL;DR The VoC is the process of continuously gathering and analyzing customer feedback from multiple sources and summarizing it in one place. Doing so drives customer-centric product development, increases data-informed decisions, and enables continuous improvement. Plan user interviews and focus groups. Feature usage.

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Product Research Data Visualization User Testing Customer Feedback 102

Userpilot

APRIL 14, 2024

In this post, we’ll discuss exactly that – what the perfect tool for performing user analysis should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Userpilot and Amplitude compare when it comes to performing user analysis. User profile with top event data. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

APRIL 14, 2024

In this post, we’ll discuss exactly that – what the perfect tool for performing user analysis should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Userpilot and UserGuiding compare when it comes to performing user analysis. User profile with top event data.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

APRIL 14, 2024

In this post, we’ll discuss exactly that – what the perfect tool for performing user analysis should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Userpilot and Mixpanel compare when it comes to performing user analysis. User profile with top event data. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

APRIL 14, 2024

In this post, we’ll discuss exactly that – what the perfect tool for performing user analysis should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Userpilot and Whatfix compare when it comes to performing user analysis. User profile with top event data. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

APRIL 22, 2024

TL;DR End-user support refers to how you assist your customers as they perform tasks on your platform or whenever they experience issues. Offering end-user support is beneficial to your business because it helps enhance the customer’s experience, improve customer satisfaction , build product loyalty , and reduce churn.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

APRIL 14, 2024

In this post, we’ll discuss exactly that – what the perfect tool for performing user analysis should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Userpilot and Heap compare when it comes to performing user analysis. User profile with top event data. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

FEBRUARY 20, 2024

TL;DR A data product roadmap is a product development strategy where the product manager and their team use insights from various data sources to inform decisions. A product roadmap is a general term for a plan that highlights the direction, vision , priorities, and progress of a product’s development over time.

Data Visualization 105

Data Visualization Feedback Software Research Software User Testing 105

Userpilot

MAY 17, 2024

Sprout Social — Best customer feedback tool for brand monitoring. Userpilot helps product teams collect user feedback and act on it boost customer satisfaction. Try Userpilot and Take Your Customer Satisfaction to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a product feedback tool?

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Userpilot

APRIL 30, 2024

While there are several ways to track customer progress, here are the four we recommend: Track user behavior on an individual level for a deeper understanding of customer engagement. Use product flows to monitor user interactions linked to certain progress levels. Manually trying to track customer progress is tiring work.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

APRIL 14, 2024

In this post, we’ll discuss exactly that – what the perfect tool for performing user analysis should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Userpilot and Google Analytics compare when it comes to performing user analysis. User profile with top event data.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MARCH 14, 2024

Looking for an effective cohort analysis tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your cohort analysis needs. Looking for a Better Alternative for Cohort Analysis? Try Userpilot!

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Userpilot

APRIL 30, 2024

Both of these directly influence product development and help keep up with market trends. Feature development : Product feedback can directly help with feature prioritization , allowing product teams to focus on what users want. What are the best channels to collect customer feedback, and why are they effective?

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Userpilot

MARCH 11, 2024

Looking for an effective cohort analysis tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your cohort analysis needs. Looking for a Better Alternative for Cohort Analysis? Try Userpilot!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

APRIL 14, 2024

In this post, we’ll discuss exactly that – what the perfect tool for performing user analysis should deliver and which will be the best choice for your company’s needs. TL;DR Let’s explore how Userpilot and Chameleon compare when it comes to performing user analysis. User profile with top event data. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

MAY 2, 2024

Track user behavior like heatmaps and recordings to uncover friction points. Implement a retention dashboard to track vital metrics across user segments. Re-engage inactive users through automated email campaigns. It involves various tactics aimed at enhancing customer satisfaction and fostering customer loyalty.

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