Userpilot

FEBRUARY 22, 2024

Great SaaS customer support is the key to keeping your customers happy and satisfied with your product. It powers your customer relationships, enabling you to build lasting connections with customers. This article examines how to create an exceptional customer support strategy.

Feedback Software 74

Feedback Software Analytic Tools Customer Feedback Customer Experience 74

Userpilot

NOVEMBER 24, 2022

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Well, enabling customer success is just about one of the highest ROI activities you can do. Customer education is the discipline of teaching customers how to use and get value from your product.

Feedback Software 86

Feedback Software Analytic Tools Reporting Tools Data Visualization 86

Userpilot

MARCH 25, 2024

What will you give to reduce customer attrition rate and drive business growth? While acquiring new customers is important, it’s more expensive than customer retention. Some effective strategies for reducing customer churn include: Personalize the onboarding for new customers to shorten the time to value.

User Testing 78

User Testing Customer Experience Data Visualization Customer Feedback 78

The Product Coalition

JUNE 5, 2018

Simplify your project management software and watch employee productivity soar. Kevin describes himself as passionate about digital strategy, UX, social media, design, SEO, and analytics. She is the author of thousands of articles and columns for various leading media publications, as well as the best selling book The Leadership Gap.

Analytic Tools 68

Analytic Tools Seminar Healthcare Leadership 68