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Your Ultimate Guide to B2B Loyalty Programs [With Examples]

Userpilot

B2B loyalty programs can take many different shapes, so this article will explore how yours might look, why they are important, how you can build one, and some examples to inspire you. Educate customers with in-app tools, communities, webinars , and seminars to reduce friction , enhance product understanding, and increase satisfaction.

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Product Management Courses: Top 6 Platforms

The Product Coalition

But when you work 40+ hours per week, it is difficult to visit seminars, colleges courses or other further education programs. In this article I want to introduce you to the 6 best platforms for attending these courses. Every platform offers a variety of product management courses. Moreover, it supports over 50 languages.

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10 All-Star Project Managers to Follow on Twitter

The Product Coalition

Simplify your project management software and watch employee productivity soar. Kevin describes himself as passionate about digital strategy, UX, social media, design, SEO, and analytics. She is the author of thousands of articles and columns for various leading media publications, as well as the best selling book The Leadership Gap.

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SaaS Customer Support Best Practices and Examples

Userpilot

Great SaaS customer support is the key to keeping your customers happy and satisfied with your product. This article examines how to create an exceptional customer support strategy. We take a deep dive into the strategies of successful SaaS businesses and the tools that power your strategy.

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The Ultimate Guide to Customer Education in SaaS: Best Practices, Examples, and Tools

Userpilot

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? In this article, we’re going to go over the benefits of customer education programs and the five steps you need to follow to launch one. Educate users with short in-app video tutorials.

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Product Conferences In 2021 You Can’t-Miss

Userpilot

Topics: Product development lifecycle & success stories, Agile Management & Rapid Prototyping, New product management software & technologies, Usability & interface design, Product manager career: How to rise up in our organization, Hiring the best product managers for the job. India Software Product Management Summit.

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15 Effective Strategies to Reduce Customer Attrition Rate and Drive Business Growth

Userpilot

In this article, we explore what customer attrition is, why it matters, and 15 effective strategies for strengthening customer relationships, boosting loyalty, and driving long-term growth. Use checklists to guide users toward key actions within your app. Create an in-app knowledge base with Userpilot.