Userpilot

APRIL 28, 2022

Onboarding software is in high demand for SaaS product managers , and with good reason – the market is booming. This article is going to dive into the Appcues vs Pendo debate and try to answer a key question… Which is the better tool for driving customer success? Both products are digital adoption platforms.

Analytic Tools 87

Analytic Tools Feedback Software User Testing Customer Experience 87

The Product Coalition

FEBRUARY 27, 2021

Finding the right UI/UX design company in the over-saturated market might be a challenge. In this article, I’m sharing the list of Polish market leaders to help you find the best design partner more easily. Product design is one of the main differentiators in the digital competition. Why Poland?

Research Software 89

Research Software Analytic Tools UX User Testing 89

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. So they asked us, at UX studio to reduce customer churn rate and increase user loyalty. In this case study we cover: The user onboarding redesign process, Problems and their solutions, and. Scope and team.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

Userpilot

OCTOBER 27, 2021

Choosing a digital adoption platform (DAP) can be tricky. But rest assured, the two are not interchangeable, and in this article we’ll clearly lay out what the differences are and how to choose the best DAP for your company’s user onboarding needs. WalkMe provides better user analytics and customer support. What is WalkMe?

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization Reporting Tools 95

Userpilot

NOVEMBER 11, 2022

Choosing the right user onboarding software is critical for SaaS companies these days. This article is going to dive into the Chameleon vs Whatfix debate and try to answer a key question. Which is the better tool for user onboarding , as well as other use cases? Try the best user onboarding tool for your SaaS now!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

JULY 9, 2023

If you’re after the answer to this question, you’re in the right place, because that’s exactly what the article explores. An example of good usability is a growth platform that enables product and customer success teams to quickly create quality microcopy thanks to an intuitive and easy-to-use AI-powered writing assistant.

User Testing 88

User Testing Customer Experience Customer Feedback Product Research 88

Userpilot

JULY 14, 2021

Written by content writers who have never used any of those tools, and frankly – have no clue what they are talking about. Because we’re just a different kind of onboarding tool! ?????. Because still – there are some differentiators that may affect your choice. Appcues comes second-next, with really nice UX and UI.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? This is the main question we discuss in this article, so if you’re after the answer, you’re in the right place! Userpilot is a growth platform with advanced feedback and analytics functionality. Product analytics to track the team’s metrics.

Analytic Tools 82

Analytic Tools Feedback Software Research Software Product Research 82

Userpilot

JANUARY 31, 2023

In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job. Activation is one of the most important metrics for product managers and SaaS owners to focus on (and get right). Let’s dive straight into it!

Customer Experience 85

Customer Experience Analytic Tools User Testing Customer Feedback 85

Userpilot

DECEMBER 21, 2022

How relevant is it to SaaS product management ? These are just a couple of questions we’re answering in the article. We also look at how to carry out the RFM analysis and some SaaS-specific examples. RFM analysis is a user segmentation tool used in sales and marketing for targeted customer engagement. Book the demo!

Analytic Tools 92

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 92

UX Studio

OCTOBER 11, 2022

In our article you’ll learn: What is Digital Customer Experience? What is the Difference Between UX and CX? How Does UX Help Digital CX? Communication can start anywhere your company is present: Website, Mobile app, Live Chat, Social Media, Email, and. The first step toward excellent digital CX is providing good UX.

Customer Experience 84

Customer Experience User Testing Analytic Tools Customer Feedback 84

Userpilot

NOVEMBER 3, 2022

Set goals for your knowledge base and determine the best content formats and knowledge base software to use. Put user-friendliness first: Don’t get too creative and complicate the UX design. Userpilot has flexible knowledge base software for you. The main differentiator is the target audience. Get your hands on it.

Analytic Tools 92

Analytic Tools Feedback Software Customer Communications Data Visualization 92

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Let’s have look at what product positioning actually is, what it involves, the benefits of effective positioning, the strategies you can employ, and the risks of ignoring all the wisdom in this article.

Research Software 95

Research Software Feedback Software Analytic Tools Positioning 95

UX Studio: Product Management

NOVEMBER 9, 2017

Want to do UX research for a product without enough time or knowledge? This article will show the ideal way to do UX research , and will introduce the cost benefit, low-budget version too. This article will provide a guideline to do UX research the right way. What is UX research? Field research. Validation.

Product Research 94

Product Research Research Software User Testing Feedback Software 94

Userpilot

JUNE 22, 2022

Can you UX designers improve your product’s blank slate UI design and drive more engagement? In this article, we’ll show you why designing engaging first-time experiences is important, how to apply this to your product’s empty state and some of the best examples out there, to inspire you. Let’s get started.

Analytic Tools 59

Analytic Tools Data Visualization Customer Experience User Testing 59

Userpilot

DECEMBER 12, 2022

Build with a tool rather than from scratch: You’ll need different dashboards at different stages and will spend too many resources trying to customize dashboards from scratch. Choose no-code engagement tools instead. User engagement dashboard tools to consider: Userpilot, Amplitude, and Mixpanel. Customer funnel metrics.

Data Visualization 87

Data Visualization Onboarding KPIs Dashboard User Testing 87

Userpilot

SEPTEMBER 11, 2023

Whether you’re launching a new product or releasing a new feature/version of your product, this article will guide you through the different launch phases and help you create an effective product launch strategy. Choosing the right tool to work with can make your life easier. What are their challenges and pain points ?

Product launches 98

Product launches Product Research Data Visualization Research Software 98

Userpilot

JULY 20, 2021

The best SaaS teams in the world are using one simple and proven process as a guiding light : customer research. By investigating factors that differentiated a product from failing or succeeding, the product/market fit concept came to me. Some people say that Marketing makes the world go round. Distributed decentralized food delivery”.

User Testing 105

User Testing Research Software Feedback Software Product Research 105

The Product Coalition

OCTOBER 11, 2019

In this article I want to introduce you to the 6 best platforms for attending these courses. Every platform offers a variety of product management courses. Coursera for Business: Coursera for Business is the professional learning platform from Coursera. edX for Business: edX offers a second platform for businesses.

Analytic Tools 60

Analytic Tools Reporting Tools Certifications Data Visualization 60

Userpilot

AUGUST 18, 2021

For SaaS companies, this can help to get insights into customer interactions with your product and brand which tells you what brings value to your customers. In this article, we'll go over what customer engagement is, why you should measure it and how plus some of the top metrics to track. User Journey in SaaS.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Customer Feedback 98

The Product Guy

APRIL 4, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Paul Hurwitz Director of Active Analytics, ActiveHealth Management.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

Userpilot

SEPTEMBER 30, 2022

In this article, we’ll cover: What digital customer experience (digital CX) is and how it compares to regular CX? 15+ strategies to offer seamless digital customer experiences and drive retention for your SaaS. That way, you can improve their digital CX by personalizing in-app experiences for their specific use cases.

Customer Experience 79

Customer Experience User Testing Data Visualization Feedback Software 79

Userpilot

FEBRUARY 25, 2024

The model is quick to implement, making it one of the best product development frameworks for SaaS. In this article, we cover: A brief history of the Kano model. Trigger an in-app survey to collect user feedback. Userpilot is a product growth tool that helps you collect key customer behavior data to power your Kano analysis.

Customer Satisfaction 92

Customer Satisfaction User Testing Customer Experience Customer Feedback 92

The Product Guy

MAY 15, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Paul Hurwitz Director of Active Analytics, ActiveHealth Management.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Userpilot

SEPTEMBER 16, 2022

This article will not only show you examples but also reveal strategies for being fully customer oriented. Use in-app guidance like checklists, tooltips, product tours, etc., Use UX analytics to identify friction points and enhance customer experience. This can be a true product differentiator. to remove friction.

User Testing 93

User Testing Customer Feedback Customer Experience Feedback Software 93

The Product Coalition

MARCH 7, 2023

How should I change the UX of [feature]? I was once interviewing users to understand why they were using our sports betting app, and a college-aged user told me it was cool. How many times this month would you say you used the [insert name] app?” Will the [target persona] buy this product? question to keep digging.

User Testing 121

User Testing Customer Feedback Customer Experience Data Visualization 121

Userpilot

JUNE 19, 2019

Customer onboarding is an integral part of any SaaS business, and so we thought we’d share some of the best customer onboarding tools to help you out. Perhaps the easiest way to differentiate between them is to think of a user timeline. I promise we’ll get to the awesome customer onboarding tools soon.

Analytic Tools 68

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 68

Userpilot

JANUARY 18, 2021

If you’re a SaaS company that wants to grow faster, you should definitely be thinking about Product Activation Rate Optimization: raising the percentage of users who stick around long enough to experience the value of your product. The time tracking feature doesn’t differentiate between billable and non-billable time.

Analytic Tools 78

Analytic Tools Feedback Software Data Visualization Customer Experience 78

Product Talk

SEPTEMBER 20, 2023

The opportunity solution tree helps visualize all the work that goes into continuous discovery. And while opportunity solution trees have become increasingly common among product teams, there’s still plenty of room for customization, both in the way you set up your trees and the tools you use to build them.

Data Visualization 251

Data Visualization Analytic Tools Research Software Product Research 251

The Product Guy

MARCH 2, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Paul Hurwitz Director of Active Analytics, ActiveHealth Management.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Userpilot

MAY 19, 2022

As a UX designer , you aim to create app designs that facilitate the best experience. In comparison, user experience ( UX ) is a broader concept, looking at the entire process even before the user interacts with the product. ” 5 UX design principles to follow for providing the best experience : Usability first.

Customer Experience 76

Customer Experience User Experience User Testing Customer Feedback 76

Userpilot

APRIL 21, 2023

These are just a couple of questions we answer in the article. We also explore: Different types of product analysis The steps needed to analyze your product The tools you can use Let’s get right to it! You can use it to refine your marketing , differentiation , and pricing strategies. Their choice depends on your goals.

Analytic Tools 92

Analytic Tools Feedback Software Research Software Data Visualization 92

Imaginary Cloud - Design

AUGUST 19, 2021

Collect theoretical data to be analytically processed. Create solutions that meets identified requisites. Secondary : in this method, designers use existing data (books, articles, or the internet) to validate or support existing research. This first step is the UX designer's responsibility. Design Research Steps.

User Testing 110

User Testing Research Software Product Research Customer Experience 110

Userpilot

JANUARY 16, 2023

Are you searching the market to find the best churn management software for your SaaS company? This article shows you six of the best. Read on to learn how each tool can help you retain customers , the pros and cons for each, as well as pricing information. Mixpanel for product and funnel analytics. Segmentation.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Software Review 104

Userpilot

SEPTEMBER 14, 2022

In this article, we included the best tips and advice for product marketing managers (PMMs) on how to launch a product, along with various tips that can help your process go smoothly. Especially for SaaS companies that will offer a new solution to the market, the positioning statement must be clear and concise.

Product Research 82

Product Research Feedback Software Research Software Product Marketing 82

Userpilot

APRIL 7, 2024

SaaS product management is about understanding user pain points, crafting features that solve real problems, and constantly improving the user experience. The approach to managing SaaS products is entirely different from traditional on-premise software. Design UX and push for development. Figma – Best for UX design.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

Product Talk

FEBRUARY 8, 2023

When it comes to continuous discovery , there’s no such thing as “the perfect tool.” Instead of seeking the best tool out there, it’s much more effective to look for the best tool for your team. Teresa often says, “The best tool is the one that your team will use.” Today, we’re taking a slightly different approach.

Research Software 173

Research Software Feedback Software Analytic Tools Customer Communications 173