eG Innovations

AUGUST 11, 2022

Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs). 1 About Citrix Monitoring Tools.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Intercom, Inc.

MAY 18, 2022

First-party data is information you collect directly from your customers, site visitors, and app users based on their actual interactions with your business across numerous touchpoints – both historical and in real time. These interactions are stored within Intercom’s customer communications platform and shared across all channels (eg.

Data Visualization 217

Data Visualization Analytic Tools Feedback Software User Testing 217

The Product HQ

APRIL 20, 2024

These professionals come from various backgrounds, such as communications, engineering, and marketing, to name a few. A product manager certification assists you in mastering those skills and allows you to feel confident when overseeing the process. There is no shortcut to becoming a B2B product manager.

B2B 52

B2B User Testing Research Software Analytic Tools 52

eG Innovations

AUGUST 3, 2021

Understanding the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more. Understanding the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more. Does eG Enterprise alert or report on this?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Reports, statistics, and product benchmarks give you hard data on trends in the product world.

Analytic Tools 91

Analytic Tools Data Visualization Research Software Feedback Software 91

eG Innovations

FEBRUARY 2, 2022

Azure AD as the name suggests is a directory of all your usernames, credentials, and access rights to resources. It is designed to operate in a cloud infrastructure using REST APIs to pass data from one application and system to the other. Are any App registrations going to expire either in client secrets or SSL certificates?

Data Visualization 59

Data Visualization Analytic Tools User Testing Reporting Tools 59

Userpilot

SEPTEMBER 30, 2022

15+ strategies to offer seamless digital customer experiences and drive retention for your SaaS. Digital customer experience references the part of the journey that’s experienced virtually in digital channels, such as mobile app experiences, website browsing, social media interactions, etc. What is digital customer experience?

Customer Experience 79

Customer Experience User Testing Data Visualization Feedback Software 79

Gainsight

MARCH 4, 2024

You want to help them understand how supporting your learners with quality training can pay for itself with platform growth, reduced expenses and increased revenue. Accessible learning content within any platform helps your potential learners get comfortable, confident, and out into their roles as quickly as possible.

Reporting Tools 52

Reporting Tools Data Visualization Onboarding KPIs User Testing 52

eG Innovations

SEPTEMBER 29, 2022

eG Enterprise has added new functionality to enable you to identify unused, wasted and orphaned Azure resources and services without the need to resort to hacking up KQL queries or PowerShell scripts. Azure Advisor is a service that can help advise as to whether your Azure deployments have wastage and unused resources. eG Innovations.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization Customer Experience 52

PMLesson's Ace the PM Interview

JULY 13, 2020

HackerNoon reports PMs outpaced average job growth in the US by 5X in recent years!) There’s no set skillset or formal certification for PMs like there is for Project Management (PMP). Lot’s of programs exist to help you upskill quickly, and with growing competition, certification (coupled with experience!) It’s not easy.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

Intercom, Inc.

FEBRUARY 10, 2021

Here at Intercom, we doubled down on building and shipping features across our conversational support and engagement solutions that would fundamentally shift how our customers communicate with their own. Filter Resolution Bot reports by mode settings. Make it easy for customers to find information with new content formatting tools.

Data Visualization 104

Data Visualization Feedback Software Analytic Tools User Testing 104

Userpilot

OCTOBER 15, 2022

Want to improve your SaaS retention rates and looking for B2B customer experience best practices to get started with? Most young customers prefer self-service support , so build a resource center filled with helpful content in various formats, including video tutorials and help articles. Look no further!

Customer Experience 92

Customer Experience B2B User Testing Customer Feedback 92

eG Innovations

APRIL 25, 2022

In my last article, I covered comprehensive monitoring and auditing of the Audit log to ensure you know what has changed regarding who can access your systems and with what privileges, see: [link]. Azure Sign-ins log helps you to determine who has performed the tasks reported by the Azure Audit log. Service Principal Sign-ins.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Artificial Inteligence 52

BrainStation Product Management

OCTOBER 1, 2019

As the name suggests, a Product Manager (PM) is responsible for overseeing product development from conception to completion. They help figure out what products should get made, ensure that they do get made, and report back on how users are responding to those products. Learn product management skills to boost your career – from home!

Technical Review 55

Technical Review User Testing Analytic Tools Product Research 55

Userpilot

JUNE 4, 2020

And obviously – you won’t convince them with old-school marketing messages (imagine putting up a banner inside your app ‘we are the best app for you’ ) – every user sees what your product is like. So: self-serve onboarding is one of the most important investments you can make in your SaaS. You have one job.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Research Software Customer Experience 52