Userpilot

JUNE 26, 2023

Product metrics are critical for product growth managers to develop the right product strategies and drive continuous value for customers. However, it isn’t easy to choose the right product metrics from the many SaaS metrics available. For SaaS businesses, this refers to paying customers only.

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 96

Userpilot

MAY 14, 2023

Want to know whether your product is delivering value to customers? The best solution is to ask them directly. Customer feedback is the key to developing a customer-centric business. In this article, we’ll discuss 7 ways you can collect customer feedback to understand user sentiment.

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

Userpilot

APRIL 19, 2024

TL;DR Net Promoter Score (NPS) is a simple but powerful metric used to predict customer loyalty , satisfaction, and likelihood of recommending a company’s product or service, which is critical for business growth, especially in the SaaS industry. Get a Userpilot demo now to create your own NPS dashboard.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Userpilot

APRIL 22, 2024

This guide on ‘correlation and causation’ clarifies these concepts, essential for those seeking to make informed decisions using product analytics. If you’re looking for a great tool to help you leverage product analytics, book a Userpilot demo to see how we can help! The comparison of various feature adoptions.

Data Visualization 52

Data Visualization Customer Feedback Analytic Tools Product Research 52

Userpilot

JUNE 21, 2021

The Net Promoter Score (NPS) captures your user sentiment and informs you how likely your users are to recommend your tool to their friends. But what is the best NPS feedback software for this task? NPS scores are a standardized metric for measuring user satisfaction. What is NPS feedback software?

Feedback Software 52

Feedback Software Analytic Tools Data Visualization User Testing 52

Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. Here are three of the best.

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

Userpilot

MAY 18, 2023

Goals: The goal of UX is to optimize the in-app experience and help users complete tasks easily, while the goal of CX is to create great experiences throughout the customer journey to nurture loyalty and increase customer retention. What is user experience? What is customer experience?

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

APRIL 20, 2021

Tracking user journey analytics is a big part of every product manager or marketer’s job. But tracking user analytics data across the user journey , and leveraging it to drive growth, are two separate things. When it comes to software products, we must rely on user analytics. Table of Contents.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software User Testing 98

Userpilot

JUNE 2, 2022

What are the B2B SaaS metrics you should be tracking right now? So let’s dive in and see what B2B SaaS metrics you need to track to unlock growth. So let’s dive in and see what B2B SaaS metrics you need to track to unlock growth. Userpilot , Mixpanel, and Chartmogul are the top 3 analytics tools.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

MARCH 29, 2024

Reasons for funnel leaks at the bottom: Insufficient in-app guidance. Repair tips for top-of-the-funnel leaks: Identify your best marketing channels with web analytics tools. Repair tips for bottom-of-the-funnel leaks: Use interactive onboarding to guide new users. Improve in-app flows with A/B testing.

Data Visualization 105

Data Visualization User Testing Analytic Tools Feedback Software 105

Userpilot

NOVEMBER 18, 2023

Period-over-period analysis is one of the key ways to drive sustainable SaaS growth. Period-over-period analysis visualization types: Line graph Bar charts Pie chart With Userpilot, you can conduct a year-over-year, month-over-month, or week-over-week period comparison. Userpilot ’s Analytics menu for period-over-period analysis.

Data Visualization 104

Data Visualization Onboarding KPIs Analytic Tools Customer Experience 104

Userpilot

MAY 30, 2022

You can leverage NPS surveys to identify dissatisfied users, uncover friction points, and focus on specific problems. There are numerous tools in the market that can help you segment customers based on their needs. The 3 best tools are Userpilot , Baremetrics, and Segment. Best tools for needs-based segmentation.

Data Visualization 98

Data Visualization Feedback Software Research Software Analytic Tools 98

Userpilot

SEPTEMBER 4, 2023

In today’s PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. Here are three of the best.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Userpilot

DECEMBER 19, 2022

Think about how Slack targets senior operations staff or how HubSpot advertises its CRM software to upper management. Product marketing: Product marketing is the multi-stage process of aligning your product with specific customer problems to generate sales and optimize the core offering/message over time. Churn rate.

B2B 105

B2B User Testing Research Software Analytic Tools 105

Userpilot

MAY 19, 2022

Usability vs user experience – what’s the difference? As a UX designer , you aim to create app designs that facilitate the best experience. While the terms usability and user experience are used interchangeably, it’s important to know that there’s a difference between the two. Let’s dive in!

Customer Experience 97

Customer Experience User Experience User Testing Customer Feedback 97

Userpilot

APRIL 22, 2024

A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. This article shows you a step-by-step process and some of the best tools to use. Customer sentiment dashboards help you generate the following: Sentiment trends over time.

Data Visualization 100

Data Visualization Dashboard Customer Feedback User Testing 100

Userpilot

SEPTEMBER 7, 2023

Surveys are one of the most effective ways to collect user feedback and actionable product analytics. In this guide, we’re going to go through: The SaaS analytics you can gather through surveys. How to find the right software for your needs. Why should you analyze SaaS survey data? Let’s get into it!

Analytic Tools 103

Analytic Tools Data Visualization Feedback Software Product Research 103

Mixpanel

FEBRUARY 10, 2021

Common examples that fall within this category include: Latency: The delay between a user’s action and the application’s response. Initial load time: The time it takes for the page to appear to the user. Uptime: How long or how reliably a system has been running. Satisfaction metrics. Ecosystem metrics.

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Data Visualization Systems Review Customer Experience Reporting Tools 145

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? SaaS is evolving and users today expect more value, more quickly, with less effort than ever before. If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

APRIL 14, 2024

Is Userpilot or Google Analytics the best tool for user analytics? And is there a better software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Then there’s also the price that needs to match your budget.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MARCH 14, 2024

Looking for an effective SaaS analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your SaaS analytics needs. Looking for a Better Alternative for SaaS Analytics?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Technical Review 52

Userpilot

MARCH 29, 2023

If you’re after the answer to this question, here’s our in-depth comparison of 4 different user onboarding platforms : Userpilot Appcues UserGuiding Chameleon Let’s check out which of them offers the best features for your use case and the most competitive pricing plans! Userflow NPS dashboard.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

NOVEMBER 28, 2023

Looking for a good SaaS analytics tool and wondering which one of Appcues, Product Fruits, and Baremetrics is the best option for your SaaS company? There are plenty of tools for SaaS analytics on review sites, but they don’t make the choice any easier. Let’s compare them!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Usersnap

FEBRUARY 17, 2022

Getting user feedback is key to SaaS product growth (or any company’s growth, for that matter). And a seemingly small thing like placing feedback widget on your website, in your mobile app, or in your digital product can go a long way. Collecting feedback on website is crucial to deliver exceptional customer experience.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Research Software 98

Userpilot

APRIL 14, 2024

Is Userpilot or Usetiful the best tool for user analytics? And is there a better software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. You can even group users based on their responses to in-app surveys.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

MARCH 11, 2024

Looking for an effective retention analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your retention analytics needs. Let’s get started! Try Userpilot!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

AUGUST 30, 2021

Which product analytics tools should you be using? How many analytics tools do you need? And what type of analytics really matters for a product marketing manager? By the end, you'll know the only type of analytics tools you really need as a PMM. What is product analytics?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

MARCH 14, 2024

Looking for an effective retention analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your retention analytics needs. Looking for a Better Alternative for Retention Analytics?

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Reveal

AUGUST 15, 2022

Reveal Embedded Analytics. Logi Analytics is one of the first white-labeled/OEM embedded analytics providers for small-to-medium-sized businesses. But is Logi Analytics the right embedded analytics solution for your organization? Logi Analytics Overview. The Pros of Logi Analytics.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

APRIL 14, 2024

Is Userpilot or Chameleon the best tool for user analytics? And is there a better software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Chameleon is a product adoption platform. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

MARCH 16, 2024

Is UserGuiding or Chameleon the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Chameleon is a product adoption platform. Let’s dive in!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

APRIL 14, 2024

Is Userpilot or Mixpanel the best tool for user analytics? And is there a better software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. These features ensure more precise insights for tailored user experiences.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

APRIL 14, 2024

Is Userpilot or UserGuiding the best tool for user analytics? And is there a better software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. With so many alternatives on review sites, it’s a bit tricky to really choose one.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

APRIL 14, 2024

Is Userpilot or Product Fruits the best tool for user analytics? And is there a better software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Advanced analytics : In the realm of analytics , Userpilot truly stands out.

Data Visualization 52

Data Visualization Analytic Tools User Testing Feedback Software 52

Userpilot

APRIL 14, 2024

Is Userpilot or Amplitude the best tool for user analytics? And is there a better software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. This makes it easier to understand customer sentiment and improve your offerings.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

MARCH 14, 2024

Looking for an effective product analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your product analytics needs. Looking for a Better Alternative for Product Analytics?

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

MAY 30, 2023

Confused between Whatfix, Product Fruits, and Userpilot for your SaaS? Selecting the ideal product growth platform for your SaaS can be quite challenging. Review sites often fall short, which is why we’re here to provide you with an in-depth comparison of these three tools. Try the best one!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52