Userpilot

JUNE 26, 2023

However, it isn’t easy to choose the right product metrics from the many SaaS metrics available. Thus, this article will discuss the 5 essential types of product metrics for your SaaS business and how you can track them to achieve product growth. For SaaS businesses, this refers to paying customers only.

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 96

Userpilot

MAY 14, 2023

The best solution is to ask them directly. You can use surveys like CSAT , CES , and NPS surveys are used to collect customer feedback from each user segment in-app. Check review platforms like Product Hunt and G2 to get direct feedback without asking customers. Want to know whether your product is delivering value to customers?

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

Userpilot

OCTOBER 20, 2023

You can collect feedback for analysis through in-app surveys, online reviews, social media mentions, and customer interviews. Streamlined onboarding, lower user friction, and targeted marketing are just a few examples of sentiment analysis being applied to improve a SaaS customer journey. Social media mention/reach reporting dashboard.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

APRIL 22, 2024

This guide on ‘correlation and causation’ clarifies these concepts, essential for those seeking to make informed decisions using product analytics. If you’re looking for a great tool to help you leverage product analytics, book a Userpilot demo to see how we can help! The comparison of various feature adoptions.

Data Visualization 52

Data Visualization Customer Feedback Analytic Tools Product Research 52

Userpilot

JUNE 21, 2021

The Net Promoter Score (NPS) captures your user sentiment and informs you how likely your users are to recommend your tool to their friends. But what is the best NPS feedback software for this task? Use the table of contents below to jump straight to the tool comparisons if you don’t need to know what NPS is and how it’s calculated.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization User Testing 52

Userpilot

OCTOBER 27, 2023

We also look at the pros and cons of using Mixpanel cohort reports and the reasons you may want to consider an alternative product analytics tool for this job! For more detailed insights, filter the data by user properties or use the breakdowns for side-to-side comparison. Define the events , for example, Sign Up or Open App.

Data Visualization 105

Data Visualization Technical Review Analytic Tools Software Review 105

Userpilot

APRIL 19, 2024

TL;DR Net Promoter Score (NPS) is a simple but powerful metric used to predict customer loyalty , satisfaction, and likelihood of recommending a company’s product or service, which is critical for business growth, especially in the SaaS industry. Get a Userpilot demo now to create your own NPS dashboard.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Userpilot

APRIL 20, 2021

Tracking user journey analytics is a big part of every product manager or marketer’s job. But tracking user analytics data across the user journey , and leveraging it to drive growth, are two separate things. So when it comes to software products, why do we ambush users with product tours , tooltips and checklists all at the same time?

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software User Testing 98

Userpilot

SEPTEMBER 15, 2023

TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. Preference testing helps teams design user-friendly and intuitive UIs, websites, and apps that satisfy user needs. If possible, use AI tools to organize and analyze the qualitative insights.

User Testing 102

User Testing Product Research Data Visualization Feedback Software 102

Userpilot

JUNE 2, 2022

What are the B2B SaaS metrics you should be tracking right now? So let’s dive in and see what B2B SaaS metrics you need to track to unlock growth. So let’s dive in and see what B2B SaaS metrics you need to track to unlock growth. Userpilot , Mixpanel, and Chartmogul are the top 3 analytics tools.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

JUNE 4, 2021

Important Note: WalkMe, Userlane, and Whatfix are suitable for the employee onboarding use case when you’re onboarding with a third-party tool like Salesforce and Workday. Because we have several years of expertise in user onboarding, product adoption, and UI/UX design, we’ve used all the tools from this list.

Feedback Software 59

Feedback Software Analytic Tools User Testing Customer Feedback 59

Mixpanel

MAY 8, 2023

For marketing teams focused on getting more user traffic and signups, Google Analytics has been the tool of choice. This is why we launched Mixpanel Marketing Analytics. If you want to skip right to seeing for yourself how Mixpanel Marketing Analytics works, you can play around with our public Board here.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 52

Userpilot

MAY 30, 2022

There are numerous tools in the market that can help you segment customers based on their needs. The 3 best tools are Userpilot , Baremetrics, and Segment. In SaaS, there are 4 most common needs-based segments that you need to differentiate. Needs-based segmentation allows you to deliver a personalized UX for new users.

Data Visualization 98

Data Visualization Feedback Software Research Software Analytic Tools 98

Userpilot

NOVEMBER 18, 2023

Period-over-period analysis is one of the key ways to drive sustainable SaaS growth. Period-over-period analysis visualization types: Line graph Bar charts Pie chart With Userpilot, you can conduct a year-over-year, month-over-month, or week-over-week period comparison. Userpilot ’s Analytics menu for period-over-period analysis.

Data Visualization 104

Data Visualization Onboarding KPIs Analytic Tools Customer Experience 104

Department of Product

NOVEMBER 9, 2023

Other helpful products on our radar this week include a new API integration management tool which promises to help companies onboard and manage third party APIs more efficiently. Other product highlights include a new Klarna Shopping Lens app which allows customers to discover new products and the launch of a financial assistant.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Userpilot

MAY 19, 2022

As a UX designer , you aim to create app designs that facilitate the best experience. In comparison, user experience ( UX ) is a broader concept, looking at the entire process even before the user interacts with the product. ” 5 UX design principles to follow for providing the best experience : Usability first.

Customer Experience 97

Customer Experience User Experience User Testing Customer Feedback 97

Userpilot

DECEMBER 19, 2022

Think about how Slack targets senior operations staff or how HubSpot advertises its CRM software to upper management. Here’s a quick comparison between content marketing and product marketing: 15 B2B marketing strategies worth a try. The most common B2B SaaS metrics are: Customer acquisition cost. Churn rate.

B2B 105

B2B User Testing Research Software Analytic Tools 105

Userpilot

OCTOBER 19, 2021

Although best known for its analytics , Pendo features two other toolsets that are of value to product marketing teams. There's a product tour system that guides users towards feature adoption. We will also suggest an alternative and more cost-effective solution: surprise, surprise – Userpilot. Dashboards.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 98

Userpilot

APRIL 26, 2022

Let’s examine Pendo to see if its solution can serve the purpose of a modern Resource Center. The Pendo Resource Center is used to provide on-demand support to your users, just as every other resource center that you would implement in-app. It comes with in-depth analytics, video modules, segmentation, and automated translation.

Embedded Analytics 98

Embedded Analytics Analytic Tools Feedback Software Data Visualization 98

Userpilot

JUNE 28, 2023

How would you rate our product/service in comparison to competitors on a scale of 1-10? How satisfied are you with our product/service in comparison to those offered by competitors? Were you able to easily navigate and use our website or platform? Next, you may want to learn of the advantages the competition has over you.

User Testing 98

User Testing Customer Feedback Customer Satisfaction Feedback Software 98

Userpilot

APRIL 22, 2024

A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. This article shows you a step-by-step process and some of the best tools to use. Customer sentiment dashboards help you generate the following: Sentiment trends over time. Sentiment distribution.

Data Visualization 100

Data Visualization Dashboard Customer Feedback User Testing 100

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? SaaS is evolving and users today expect more value, more quickly, with less effort than ever before. If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

JUNE 26, 2023

Picking the right product experience platform is an important task for any product manager. In this article, we’ll be conducting an in-depth analysis and comparison of the 15 best tools currently available on the market. If you’re looking for an all-in-one tool with great pricing, then give Userpilot a go.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

OCTOBER 20, 2021

Which tool is better for the different jobs-to-be-done? Today we’re going to put them head-to-head to see which comes out as the strongest digital adoption platform. And a good onboarding flow not only needs to be built – it also needs to be optimized with product usage analytics. In-depth user behavior analytics.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

MARCH 29, 2023

If you’re after the answer to this question, here’s our in-depth comparison of 4 different user onboarding platforms : Userpilot Appcues UserGuiding Chameleon Let’s check out which of them offers the best features for your use case and the most competitive pricing plans! Userflow NPS dashboard.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

FEBRUARY 13, 2024

Understanding data visualization UX best practices is key to creating compelling visuals that produce digestible insights, empowering users to make informed product management decisions. Try Userpilot and Take Your UX to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is data visualization?

Data Visualization 105

Data Visualization Analytic Tools UX User Testing 105

Userpilot

NOVEMBER 28, 2023

Looking for a good SaaS analytics tool and wondering which one of Appcues, Product Fruits, and Baremetrics is the best option for your SaaS company? There are plenty of tools for SaaS analytics on review sites, but they don’t make the choice any easier. Let’s compare them!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

MARCH 15, 2024

Is Appcues or UserGuiding the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Then there’s also the price that needs to match your budget.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Reveal

JULY 11, 2022

Reveal Embedded Analytics. A great embedded analytics solution can enhance data-driven decision-making and lead to improved outcomes with powerful, high-impact dashboards. Overcrowded dashboards with confusing and misleading information keep users from extracting actionable insights. . What is dashboard UI?

Data Visualization 52

Data Visualization Analytic Tools Dashboard Reporting Tools 52

Userpilot

AUGUST 30, 2021

Which product analytics tools should you be using? How many analytics tools do you need? And what type of analytics really matters for a product marketing manager? By the end, you'll know the only type of analytics tools you really need as a PMM. What is product analytics?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

MARCH 21, 2023

How good is UserGuiding analytics for your SaaS? UserGuiding is a reliable platform that helps businesses optimize user onboarding processes with effective guidance solutions. In this article, we’ll discuss the features and limitations of UserGuiding analytics and explore its value-for-money alternatives.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Software Review 98

Userpilot

NOVEMBER 22, 2023

Hubspot customer journey analytics can help product managers tap into the pulse of their target customers. This article discusses how the HubSpot customer journey analytics reporting tool can help you attract customers and accurately walk them through every step of the customer journey. HubSpot customer journey analytics.

Data Visualization 102

Data Visualization Analytic Tools Customer Experience Customer Feedback 102

Usersnap

FEBRUARY 17, 2022

Getting user feedback is key to SaaS product growth (or any company’s growth, for that matter). And a seemingly small thing like placing feedback widget on your website, in your mobile app, or in your digital product can go a long way. A feedback plugin is a small software that can be added to WordPress and other websites.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Research Software 98

Userpilot

MARCH 16, 2024

Is Appcues or WalkMe the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Then there’s also the price that needs to match your budget. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

AUGUST 29, 2021

Amplitude Analytics is one of the most popular digital analytics tools for SaaS businesses. But is Amplitude the right tool for your company? How does it compare to other analytics tools out there, like Userpilot, Heap, or Mixpanel? What is Amplitude Analytics? Source: Amplitude.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 98

Userpilot

MARCH 11, 2021

Let me be frank: if you’re a SaaS company and you’re not using customer retention management software , you’re missing out. Not only is it significantly easier and cheaper to retain a customer than it is to acquire a new one, retention is also where all the money is in the SaaS world. Source: Brightback. Source: Brightback.

Analytic Tools 98

Analytic Tools Data Visualization Reporting Tools User Testing 98

Userpilot

MAY 30, 2023

Confused between Whatfix, Product Fruits, and Userpilot for your SaaS? Selecting the ideal product growth platform for your SaaS can be quite challenging. Review sites often fall short, which is why we’re here to provide you with an in-depth comparison of these three tools. Try the best one!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52