Analytic Tools Construction Customer Satisfaction Product Management 
Userpilot
JANUARY 9, 2024
In the world of SaaS, having a seamless user experience can make or break your company's success. This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. There are several UX audit tools to consider when looking for options. SMART goal-setting framework.
Userpilot
OCTOBER 6, 2022
How can product managers use them to develop their products? A FAB analysis explores the interactions between features, advantages, and benefits of a product. An advantage is how the feature helps your customer. Product managers should focus on delivering benefits rather than just features.
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Userpilot
JUNE 29, 2023
Knowledge is power and user documentation is necessary for building it. This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. There are many fantastic examples to draw from across the SaaS marketplace.
Gainsight
JULY 20, 2022
In the world of product development, we call this process user segmentation , and it’s just as useful for product managers trying to understand their audiences as it is for audiences trying to understand TV show awards. . What is user segmentation, exactly? Why does user segmentation matter?
Mironov Consulting
MAY 2, 2019
Product are products, yes? When we talk broadly and generically about product management, we assume that all products/services are similar enough that we can apply the same tools, techniques, financial planning models, design approaches, goals and metrics. To answer threats from software-only competitors.
Usersnap
APRIL 27, 2022
This article will show you how to reduce your SaaS churn by following the proven strategy that we have already successfully implemented. For us, it all started in 2020, when our monthly SaaS churn rate was 6.22%, more than double our target benchmark (high pressure, you bet). The aimed benchmark was 3%. Tension” is in the air.
Surya Suravarapu
MARCH 12, 2020
Business value is related to many factors, such as customer satisfaction, retention, and new acquisition. When we do this, the architects involved with these systems will talk about the performance of these systems, how resilient they are to faults, and how they are designed to evolve to easily support new capabilities.
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