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How to Conduct a UX Audit in SaaS

Userpilot

In the world of SaaS, having a seamless user experience can make or break your company's success. There are several UX audit tools to consider when looking for options. These include Userpilot , Google Analytics, Hotjar, and UserTesting. The UX analytics results can produce astounding discoveries.

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Behavior Patterns UX: 8 Types & How to Identify Patterns With Data Analysis

Userpilot

TL;DR User behavior patterns are the systematic ways users interact with a website and app. Understanding these patterns helps behavioral designers identify usability issues, spot user needs, and inform future app development efforts. Book a demo now to begin. Customer survey templates in Userpilot.

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User Research: What Is It and How to Do It in SaaS

Userpilot

Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. Book a demo to discuss your needs with our team and get tailored solutions. We covered: The benefits of proper user research.

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Features Advantages Benefits: How SaaS Product Managers Should Use The FAB Model

Userpilot

Next, use tooltips and other in-app guidance to highlight the relevant features for each user segment. Userpilot FAB model example: features include product usage analytics , in-app flows and the resource center widget. Book the demo ! In a SaaS product, it would be the functionality that it offers.

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User Behavior Patterns: 8 Examples & How to Analyze Them

Userpilot

Or maybe you’ve been monitoring product analytics for a while and are looking for ways to boost growth. TL;DR User behavior patterns refer to the common behaviors people demonstrate while using an app. You can use various analytics techniques to identify similar usage patterns. Are you on the verge of launching a new product?

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The key to making product analytics work in enterprise-level organisations

Mixpanel

This article investigates the challenges larger organisations face when implementing product analytics, how to overcome them, and how to successfully develop a data-driven product development culture that focuses on providing excellent customer experiences. The impact product analytics drives depends on your organisational context.

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Average Customer Retention Rate By Industry & How to Improve Your SaaS Retention Rate

Userpilot

SaaS companies generally enjoy a high retention rate, with an average CRR of about 90%. Userpilot provides features and tools that help companies focus on creating the right environment for customer success. Book a demo to learn how it works. What is a good retention rate for SaaS companies? Userpilot Resource Center.