Userpilot

MARCH 17, 2022

End-user training bridges the gap between mere signups and actual usage of SaaS products. People are not likely to find value in a software product if they are left alone to figure everything out. Many of them will leave the moment they encounter friction or perceive the SaaS product as too complex for them. Let’s get started!

Analytic Tools 105

Analytic Tools Feedback Software User Testing Customer Experience 105

Userpilot

MARCH 24, 2025

Their customers rely on their offline-first mobile app to guide them through complex fieldwork. In this role, you will define and execute the mobile product strategy, enhancing the user experience for field service professionals while driving seamless integrations with enterprise systems. Who would be a BAD fit for this job?

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

Userpilot

MAY 29, 2025

Poor mobile UX design leads to high bounce rates, abandoned carts , and negative app reviews. How do you turn that around and deliver mobile experiences that keep users returning to your platform ? Actionable mobile UX best practices to give your app a competitive edge. This article will provide an in-depth guide. Lets dive in!

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Research Software 87

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Userpilot

DECEMBER 6, 2022

It is also one of the busiest, most complex departments, often handling many tools, managing multiple campaigns and events, and coordinating with internal and external stakeholders. The centralization promoted by these tools ensures brand assets and marketing materials are easier to find. What is marketing resource management (MRM)?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

Userpilot

NOVEMBER 20, 2023

More importantly, we will show you: How to identify them What causes data discrepancies And how to leverage product analytics tools to avoid the issue Let’s dive in! Inconsistent data formats and different terminology (definitions) between teams or analytics tools can also result in discrepancies.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

Userpilot

FEBRUARY 13, 2024

Having a hard time choosing the perfect customer self-service software? Important features to look out for in a self-support tool. Seven of the best software tools to choose from, along with their features and pricing. What are the benefits of customer self-service software? You clicked on the right guide.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Embedded Analytics 52

Userpilot

DECEMBER 15, 2022

The best tools to use to track NPS are Userpilot and SatisMeter. Userpilot is a more well-rounded option, where you can build and send surveys, and then create in-app product experiences based on the results. Here are some of the reasons tracking NPS is important: The NPS system is easy to use. How to calculate NPS?

Feedback Software 98

Feedback Software Analytic Tools Research Software Data Visualization 98

Userpilot

APRIL 29, 2022

What user onboarding software do you need to buy to equip them? A SaaS company needs to hire a client onboarding specialist because they drive customer adoption and retention from the very steps of the user journey. Why is a customer onboarding specialist important in SaaS? Best tools for a customer onboarding specialist.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Reporting Tools 98

Intercom, Inc.

JULY 6, 2021

You’ll either need to set up regional teams to provide round-the-clock coverage or look into self-service solutions such as chatbots or a knowledge base to help customers during off-hours. Support leaders say robust tools, KPIs, and handoff practices are key. Invest in workforce management resources.

Customer Experience 232

Customer Experience Data Visualization User Testing Customer Feedback 232

Userpilot

APRIL 29, 2023

App onboarding best practices will boost your first impressions and show what your app can do for your users. There’s no one-size-fits-all solution. TL;DR App onboarding is about educating new users on how to use your product. As well as show you some real-life examples of companies that are doing it right.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Reveal

AUGUST 12, 2022

Reveal Embedded Analytics. According to Reveal’s top software challenges for 2022 report , citizen developers and low-code/no-code tools can help meet the demand for building applications faster and with fewer resources. Low-code/no-code development is a game-changer. Table of contents: What is low-code/no-code development?

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Healthcare 52

Usersnap

FEBRUARY 4, 2022

This is why you need a website feedback tool at your side to get you across the finish line. Drop your existing feedback tool. I recommend dropping your existing website feedback tool. Set up a browser-based user feedback tool. Keep everybody in the loop and invite clients to your feedback tool. Well, managed?

Feedback Software 98

Feedback Software User Testing Data Visualization Customer Feedback 98

Userpilot

JUNE 4, 2024

TL;DR Interaction design is the practice of designing digital products and interactive systems with a focus on user behavior. Design principles are guidelines that empower interaction designers to create intuitive and engaging user interfaces. Follow usability guidelines to enhance engagement. Let’s get started!

Data Visualization 104

Data Visualization Feedback Software Research Software Analytic Tools 104

The Product Coalition

AUGUST 26, 2022

We have to simplify systems to make business decisions. The problem Decomposition is a classic approach to simplifying systems. You can draw certain big units in detail, and approach the whole system, opening only the units you need right now. It requires thorough artifact preparation before outlining solutions.

Analytic Tools 147

Analytic Tools Research Software KPI Data Visualization 147

Arkenea

JUNE 20, 2025

EHR revenue cycle management represents far more than simply connecting clinical and billing systems. When properly implemented, integrated EHR-RCM systems can reduce administrative costs by 25-40%, improve clean claim rates from industry averages of 75-85% to 95-98%, and decrease days in accounts receivable from 55-65 days to 35-45 days.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

MAY 21, 2024

UX design principles are guidelines that aid the process. The 17 UX design principles: Follow a customer-centric approach by researching users’ needs and designing solutions to address them. Personalize experiences through customized dashboards , localized content , and contextual guidance. Book the demo!

Data Visualization 105

Data Visualization User Testing Customer Experience User Experience 105

Userpilot

DECEMBER 22, 2023

Who is responsible for user research at your SaaS? Start data democratization by defining research needs and goals in your SaaS. You want curious problem-solvers with good analytical mindsets. For example, you may provide different teams with usability test recordings, in-app survey results, or product analytics dashboards.

Research Software 105

Research Software Data Visualization User Testing Product Research 105

Userpilot

JANUARY 16, 2024

Book a demo and see how Userpilot can help you deploy in-app messages, self-serve support, and other strategies to improve user satisfaction. How to avoid this mistake Invest in user research : There are many ways to do user research, from simple surveys to in-depth interviews, usability testing, and in-app user behavior tracking.

User Testing 105

User Testing Feedback Software Research Software Product Research 105

Userpilot

JULY 20, 2024

TL;DR A product design manager in the SaaS industry oversees the design and development of software products. Focus on developing strong skills in user experience (UX) and user interface (UI) design, utilizing design tools like Sketch, Figma, and Adobe Creative Suite. Looking into tools for product design managers?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JULY 28, 2024

For instance, a UI designer at a company developing a mobile fitness tracking app might prioritize designing visually engaging progress trackers, interactive workout visualizations, and gamified elements to motivate users and enhance their fitness journey. Looking into tools for UI designers? Book a demo to see it in action!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JULY 30, 2023

Even organizations with existing systems for managing data could fall victim to data silos if individuals or departments go rogue. Modern businesses can now choose from countless data platforms like NoSQL databases, cloud object storage, big data storage, and special-purpose databases depending on their specific needs. IT deployments.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Feedback Software 98

Userpilot

JULY 28, 2024

For instance, a UX designer at a company building a subscription-based meal planning app might focus on designing intuitive meal browsing experiences, personalized dietary preference filters, and easy-to-follow recipe instructions. Looking into tools for UX designers? Book a demo to see it in action!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

SEPTEMBER 5, 2023

TL;DR A customer experience roadmap is an internal guideline that includes all the CX initiatives and tactics that your business should implement, as well as their priorities and deadlines. CES (Customer effort score), which measures the usability of your app and helps you find improvement opportunities.

Customer Experience 105

Customer Experience User Testing Data Visualization Customer Feedback 105

Reveal

SEPTEMBER 2, 2024

Reveal Embedded Analytics When it comes to embedded analytics, one size does not fit all. The ability to customize and tailor analytics to your specific needs and to perfectly match your application look and feel is essential for an embedded analytics solution.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools User Testing 52

Userpilot

OCTOBER 3, 2023

Customer journey KPIs, alongside product analytics , help product teams understand if they’re meeting their goals. You can use Userpilot to track and improve your customer journey KPIs with features like user segmentation , in-app surveys , advanced product analytics , etc. Book a demo today to see it in action! SEO Ranking.

Onboarding KPIs 105

Onboarding KPIs Customer Experience User Testing Customer Feedback 105

Userpilot

JULY 21, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. Essential tools for product design managers include Userpilot, Monday.com, Figma, etc. Book a demo today!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

eG Innovations

MARCH 31, 2022

The majority of monitoring and management solutions used in enterprises provide their customers with APIs (Application Programming Interfaces) and a CLI to facilitate DevOps type workflows. This integration minimizes user intervention in the configuration of the monitoring system. The eG Enterprise CLI (Command Line Interface).

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization User Testing 52

Userpilot

JULY 17, 2024

TL;DR A product design manager in the SaaS industry oversees the design and development of software products. They work closely with cross-functional teams, including product managers and engineers, to translate user needs and business requirements into effective design solutions. Without further ado, let’s get into it!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JULY 28, 2024

TL;DR Looking into tools for retention specialists? Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Let’s get started!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Amplitude

APRIL 4, 2017

This is a guest post from Al Harnisch from Prolific Interactive , an Amplitude Solutions Partner. As the native mobile space matures, the biggest app-related issue brands face has shifted from UX and backend infrastructure to growth and monetization. Executing and iterating on the plan once the app launches. Team Composition.

Data Visualization 83

Data Visualization Analytic Tools Research Software Reporting Tools 83

The Product Coalition

JUNE 22, 2020

because everybody’s human and this always happens Schedule colleagues to do the interviewing Finalize objectives and guidelines But wait?—?you And you’re telling me you don’t have guidelines for how to conduct interviews, analysis exercises, and communicate findings? Here’s the different ways you can set things up for success.

Customer Experience 84

Customer Experience Product Research Data Visualization Embedded Analytics 84

ProductPlan

FEBRUARY 15, 2022

A product operations manager at a smaller technology company may engage in different activities than someone at a larger firm. Meanwhile, smaller companies need more tactical support around managing data, tools, and communications. Other roles exclusively focus on customer data, such as product dashboards and KPI tracking.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

The Product Coalition

JUNE 8, 2018

Apptimize helps teams develop better digital products with easy to deploy SDKs and a centralized dashboard for all channels. You know that it’s not about just having an app. It’s about understanding key differences and challenges of the platform and how to overcome them. and don’t necessarily require web connectivity to use.

Analytic Tools 69

Analytic Tools Feedback Software Reporting Tools Product Research 69

eG Innovations

JULY 8, 2021

In my last blog, I wrote about how to set up Azure Monitor for WVD leveraging a Log Analytics Workspace. Azure dashboards are free to use so I am not going to cover them in this blog, they are well-documented in the Microsoft documentation, here. Here you can indicate how long you want to store the data in the Log Analytics Workspace.

Data Visualization 92

Data Visualization Analytic Tools Reporting Tools User Testing 92

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Userpilot

MAY 19, 2022

As a UX designer , you aim to create app designs that facilitate the best experience. Website usability testing can be done using tools like Hotjar. Screen recording tools provide heatmaps showing you where your users click and move while using the product. The same applies to your in-app communication. Hotjar heatmap.

Customer Experience 97

Customer Experience User Experience User Testing Customer Feedback 97