Userpilot

MARCH 28, 2024

User analytics play an essential part in the product development and management process. It also explores different kinds of user data analysis, shows you how to conduct it, and introduces a few product analytics tools with the necessary functionality. TL;DR User analytics is a user research methodology. Let’s get to it!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

MAY 1, 2024

A user needs analysis conducted with product analytics data lets you build products that address user pain points and exceed their expectations. Userpilot can help you monitor user behavior and collect qualitative feedback with in-app surveys. Book a demo now. But what’s the right way to do it?

User Testing 110

User Testing Feedback Software Analytic Tools Research Software 110

Userpilot

NOVEMBER 30, 2023

What is the UX research process? It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. Book the demo!

Product Research 104

Product Research User Testing Research Software Data Visualization 104

Userpilot

MAY 3, 2023

Any savvy product manager should be looking at how they can leverage software usage analytics to make more informed decisions and boost product growth. In this article, we’re going to unpack exactly what usage analytics is, why you should care about it, how to use it in your product, and the best tools for the job.

Analytic Tools 93

Analytic Tools Data Visualization Feedback Software User Testing 93

Userpilot

MARCH 24, 2024

Looking for user flow examples to inspire your UX design process ? TL;DR A user flow is a visual representation of the steps a user takes to achieve a specific goal within a website or app. Discover user paths to app actions. 11 User flow examples to inspire you to create your app flows: Basic user flow chart for logging in.

Data Visualization 105

Data Visualization Customer Feedback Analytic Tools User Testing 105

Userpilot

APRIL 28, 2023

Any product manager should understand the power of a product adoption framework as it can transform their ability to help users get value from their product and achieve their goals. We’re going to unpack what adoption is, why it matters, how to measure it, the strategies you can use to improve it and share the right tool for the job.

Analytic Tools 98

Analytic Tools Feedback Software Framework Onboarding KPIs 98

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. Before you act on user feedback and requests, prioritize them with an appropriate framework. Let’s dive in!

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Userpilot

APRIL 16, 2024

Why you should use customer journey analytics. We also look at the best analytics tools for analyzing customer journeys. The objective of customer journey analytics is to track and interpret user actions to get such insights, and customer journey mapping is an essential part of the process.

Data Visualization 105

Data Visualization Customer Feedback Analytic Tools Feedback Software 105

Userpilot

JULY 8, 2021

Invented in 2007 by Dave McClure, pirate metrics is a framework that is still used by businesses to measure and optimize customer interaction across their lifecycle. But how does the pirate metrics framework work for SaaS and how can it help drive growth? Dave McClure's Pirate Metrics framework. In short- AARRR.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Framework 98

Userpilot

DECEMBER 3, 2021

Want to know how you can use the HEART framework to improve user experience? Google’s HEART framework has been designed to enhance product experience at every stage of the user journey. The HEART framework uses the right combination of user-centered metrics to deliver an enhanced user experience.

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

Reveal

AUGUST 24, 2022

Reveal Embedded Analytics. Traditional business intelligence and analytics solutions are made for data analysts and technical users. Table of contents: What is drag and drop analytics? What Is Drag and Drop Analytics? The Importance of Drag and Drop Analytics. Simplifies data access.

Data Visualization 95

Data Visualization Analytic Tools Reporting Tools User Testing 95

Userpilot

MARCH 29, 2023

What’s digital analytics? In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy.

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Userpilot

MAY 8, 2024

In either case, using a product analytics tool to perform user needs analysis is the way to go. You can also use in-app surveys with both closed and open-ended questions to understand user behavior better. Userpilot can help you track in-app user activity and collect user feedback. Book a demo now to get started.

Customer Feedback 102

Customer Feedback Data Visualization Customer Experience User Testing 102

Userpilot

AUGUST 29, 2023

Product management is equal parts art and science – and it’s vital to the success of your SaaS. Book a demo to see it in action. Product teams need to have a combination of hard and soft skills to succeed: technical knowledge , communication, leadership, strategic thinking, and empathy. What is product management?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

UX Studio

FEBRUARY 2, 2022

You can easily get lost and puzzled when you start looking at all the infinite UX research tools that have become available lately. That’s why I decided to compile the most common UX research tools for you and hopefully, you will be able to find the proper ones for your needs. Let’s have a look at them.

Research Software 59

Research Software Analytic Tools Feedback Software Data Visualization 59

Userpilot

MAY 1, 2024

In most SaaS companies, the product management team includes product managers, product marketers , and UX designers. Book a demo to find out more. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is the digital product experience (DPX)?

Customer Experience 105

Customer Experience Feedback Software Analytic Tools Product Research 105

Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. This analysis isn’t exclusive to SaaS; the principle applies when analyzing physical attributes for hardware products. Book a demo to see how Userpilot can transform your product analysis and help you drive growth.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Weak Development Team 105

Userpilot

JULY 4, 2023

Read on to discover how to cross the chasm and scale your technology company. There are five segments in the technology adoption lifecycle: Innovators; Early adopters; Early majority; Late majority; Laggards; Some strategies to crossing the chasm include: Create a buzz to help attract the right technology enthusiast to your product early.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

MARCH 6, 2024

Performing trend and product analytics can help you make data-backed informed decisions to stay ahead of the competition. Data visualization : Trends and patterns are easier to discern when viewed, with the help of the right visualization tool. Ready to start conducting product trend analysis for your SaaS? Follow the S.M.A.R.T

Data Visualization 102

Data Visualization Analytic Tools Feedback Software Research Software 102

Userpilot

JULY 19, 2021

The study showed that companies that get customer success right prioritize technologies that improved customer experience. A Customer Engagement Platform (CEP) is an example of a tech solution that can help you achieve a great customer experience. What is a customer engagement platform (CEP)?

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98

Userpilot

DECEMBER 12, 2023

Want to learn how to create a robust UX roadmap for your UX team ? We also discuss the benefits of UX roadmaps, present different types, and share top tips for building them. TL;DR UX roadmap is a strategic plan outlining UX initiatives and guiding the UX design process. Book the demo!

Roadmap 105

Roadmap Customer Experience UX Product Research 105

Userpilot

MARCH 16, 2023

If you want to create an onboarding experience optimized for speed, you might consider using no-code user onboarding tools. One downside is the risk of choosing the wrong tool. There are a number of tools on the market. Choosing the right solution is very important for you and your business. Book a demo now.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

JULY 17, 2023

Do you want to learn how to use data analytics to improve customer experience? Many SaaS founders agree that customer insights are a key driver of product growth. In this guide, we’re going to show you how to use data analytics to improve the customer experience! What is data analytics for customer experience?

Data Visualization 98

Data Visualization Customer Experience Analytic Tools Customer Feedback 98

Userpilot

APRIL 18, 2023

In SaaS, customer success is needed to ensure that your customers achieve their desired outcomes with your product and become loyal advocates for your brand. In this article, we’ll show you how to build an effective customer success strategy that drives SaaS growth. Offer self-service support via in-app resource centers.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Userpilot

OCTOBER 5, 2023

The best automation tools and how they help you deliver tailored customer experiences. TL;DR Growth marketing automation involves using specialized tools to optimize growth processes and strategies. Growth marketing automation involves using specialized tools to optimize growth processes and strategies.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization User Testing 105

Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! They needed a combination of their own product for personalized video onboarding, Intercom for email automation, a tool for customer segmentation, and another tool to measure the results.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

JUNE 26, 2023

However, it isn’t easy to choose the right product metrics from the many SaaS metrics available. Thus, this article will discuss the 5 essential types of product metrics for your SaaS business and how you can track them to achieve product growth. You can also use a product metrics framework, ie. What are product metrics?

Onboarding KPIs 96

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 96

Userpilot

SEPTEMBER 12, 2022

Consumer touchpoints help to evaluate the degree of customer satisfaction and timely spot friction points (product bugs, lousy customer experience, poor UX, etc.). Group customer touchpoints by using the Pirate metrics framework. You can use these tools to track customer touchpoints in the app. In short — AARRR.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Userpilot

AUGUST 5, 2023

So let’s find out how to create a data tracking plan to collect and analyze all data relevant to your SaaS business. A data tracking plan is the framework used and strategies implemented to collect and analyze data for valuable insights. Trigger contextual in-app surveys to gather customer satisfaction data.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 98

Userpilot

JUNE 8, 2022

Why is it important in UX design ? A critical user journey is a UX tool that maps out the key interactions between users and a product. Use UX analytics to find unhappy paths causing a drop-off in user engagement and optimize to put users on the right happy path. Book a demo call with our team and get started!

Customer Feedback 91

Customer Feedback Customer Experience User Testing Analytic Tools 91

Userpilot

AUGUST 23, 2023

UX design focuses on user interactions with a product or feature. Key CX design principles are the customer journey , goal settings frameworks , a customer-centric approach , and collaborative effort. Key CX design principles are the customer journey , goal settings frameworks , a customer-centric approach , and collaborative effort.

Customer Experience 96

Customer Experience User Testing Customer Feedback Feedback Software 96

Userpilot

JULY 5, 2022

Breakthrough, disruptive or radical innovation are all more dramatic and often involve challenging the existing business model or introducing completely new technology. In-app surveys , usability and prototype testing , or user interviews and focus groups can help you understand your customers’ requirements. A PMF survey.

Feedback Software 98

Feedback Software Analytic Tools Research Software Product Research 98

Userpilot

JANUARY 31, 2023

In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job. Activation is one of the most important metrics for product managers and SaaS owners to focus on (and get right). Let’s dive straight into it!

Customer Experience 98

Customer Experience Analytic Tools User Testing Customer Feedback 98

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? Userpilot is a growth platform with advanced feedback and analytics functionality. Book the demo to see how it can support your product team structure. A product team structure is how a business organizes the product team to best support software development.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Product Research 98

Userpilot

APRIL 6, 2023

After all, you want your newly released software to be as good as it gets when it’s finally launched, right? This means complicated UI , redundant features, and unnecessary use of complex technologies. Use opportunity solutions trees to align the problems you try to solve with product goals. Book the demo!

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Userpilot

JUNE 5, 2023

The SaaS conversion funnel adapts the traditional marketing funnel to the unique B2B SaaS environment. The SaaS funnel was designed to help SaaS business owners navigate the tricky world of a high-churn, often oversaturated B2B market. Book a demo to learn how it can help you, too. SaaS Conversion Funnel.

Analytic Tools 95

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 95

Userpilot

JUNE 19, 2023

A better understanding of your users is never a bad thing and user flow analysis can be an extremely powerful tool to help you build it. To conduct user flow analysis in your own product, there’s a handy framework to work from. Of course, none of this is possible without the right tool for the job. signing up for an app).

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98