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14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! Zendesk communicates with external apps via API, so creating integrations is easy. How many apps does Zendesk have?

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Using Product Analytics To Drive Product Roadmaps

Gainsight

When it comes to creating product roadmaps, product leaders face a plethora of challenges. . Suffice it to say that this is a tall order—one that’s even harder without the right tools in place. Suffice it to say that this is a tall order—one that’s even harder without the right tools in place. How do product analytics work? .

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7 Curated Strategies For Increasing Feature Engagement For SaaS Products In 2021

Userpilot

The more features users interact with, the more value they get from the app. When you increase feature engagement for your SaaS, you automatically increase user engagement and feature adoption for the app in general. You can measure feature engagement by tracking feature usage using a tool like Userpilot.

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Creating a Product Roadmap? Ask Yourself These Questions

Gainsight

Before your product starts booming, you need a product roadmap that charts a clear course to growth. Unfortunately, as a product leader or manager, you’re probably being overwhelmed by feedback from every direction. What is a product roadmap? Answer these questions to help you create your product roadmap.

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Top 10 Product Experience Articles You Should Read Before 2020

Gainsight

It used to be that board members didn’t concern themselves with product experience, but now that the entirety of SaaS revolves around product, they’re beginning to take a more hands-on role. With product experience becoming increasingly important, monitoring in-app user movements needs to be a priority.

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PX for Multi-Product Companies

Gainsight

However, there are tried-and-true ways for product leaders to use analytics to drive multi-product growth. In this article, we examine the biggest issues multi-product companies face and nail down how to use analytics to promote product growth across the organization. How can multi-product companies benefit from analytics?

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Why you Need a Product Analytics Playbook

Mind the Product

When it comes to successfully implementing a data-informed approach to product analytics, it’s easy to find lists of tips and tactics. Amplitude has taken these best practices from across the industry and collected them in The Product Analytics Playbook. That’s not the only thing to consider when it comes to tooling.