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15 Best NPS Feedback Software to Measure Customer Loyalty

Userpilot

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company.

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Insights: Using product analytics to find metrics that predict retention

Mixpanel

Let me jump right in: With product analytics, customer retention isn’t just something you measure after the fact; it should be something you can learn to predict (and then improve). I get it—data and analytics sound technical and scary, something only “really smart analytical people” should touch.

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The 15 Best SaaS Blogs To Learn New Techniques and Make Data-Driven Decisions [+ SaaS Bloggers & Influencers]

Userpilot

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. Ready to dive in?

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10 Must-Have Code-Free Product Marketing Tools – The Only Tools You’ll Really Need As a Product Marketer

Userpilot

In this post, we’re going to provide you with the best Product Marketing tools for each Product Marketing Job-To-Be-Done – which are critical for allowing your product marketers to do their work independently from your dev team or graphic designers! Post-signup: User Analytics : Hotjar , Heap. Pre-signup Product Marketing Tools.

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Four Fundamental Mistakes You Are Making With Product OKRs

The Product Coalition

OKRs are an amazing tool to drive business success. When a startup grows, there comes a time when they decide to work with OKRs (or any other goal-setting methodology) across the board for the first time. So you will see things like “release a mobile app”, “add analytics”, “integrate with [a certain platform]”.

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Best Resources for Data Folks

Iteratively Blog

Additionally, if you simply Google the phrase, ‘data analytics resources’, you will be overwhelmed. 1 The Data Science Roundup by Fishtown Analytics. It’s compiled by Tristan Handy from Fishtown Analytics. They're the creators of hugely popular open source tool DBT. Apache Kafka), distributed systems, and much more. ?

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5 Steps to Evolve Newly Formed Enterprise Customer Success Teams

Gainsight

SaaS companies may have brought customer success (CS) to the fore. The trend started in the mid-2000s when the SaaS model spurred a shift in thinking. Increasingly, enterprises are competing with SaaS startups focusing on after-sale customer success. Previously, customer sales and acquisition were crucial growth elements.