Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. That’s where CSM tools come in, to proactively manage all of the above and more. Best customer success software for startups and small companies. Defining a customer success tool and other FAQs.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Product Innovation Educators

DECEMBER 23, 2024

How product managers are transforming innovation with AI tools Watch on YouTube TLDR In this deep dive into AI’s impact on product innovation and management, former PayPal Senior Director of Innovation Mike Todasco shares insights on how AI tools are revolutionizing product development.

Artificial Inteligence 241

Artificial Inteligence Research Software Feedback Software User Testing 241

Userpilot

APRIL 30, 2025

Your app experience makes or breaks user loyalty: the slightest improvement can boost retention and revenue. With Userpilots mobile solution , you can personalize in-app flows, trigger context-aware push notifications, and capture real-time insights: all without writing a single line of code. But it doesnt have to be that way.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

Userpilot

MAY 6, 2025

Whether for tracking feature adoption or spotting drop-off points, the right analytics tool can make or break your growth. But if you ask me, theres simply no one-size-fits-all solution. Some tools are great for marketers, and others are for product or development teams.

Data Visualization 71

Data Visualization Analytic Tools Feedback Software Reporting Tools 71

Userpilot

OCTOBER 20, 2024

Gamification onboarding and the right user onboarding software can turn your product experience into something enjoyable. To help you get started, we’ve compiled 11 powerful gamification examples to improve your user onboarding process. Below’s an example from Airtable. Example of leveling up. Source: Todoist. #6.

Onboarding KPIs 102

Onboarding KPIs Customer Experience User Testing Customer Feedback 102

Userpilot

OCTOBER 19, 2024

With the right release notes template, you can transform your software updates from snooze-fests into engaging content that keeps your users in the loop. Here are the most common types of release notes: Software release notes : These documents summarize changes made in a new software release. What are release notes?

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Experience 105

The Product Guy

JANUARY 17, 2025

For example, a product manager leading a cross-functional team on a critical project might begin by hosting regular listening sessions with stakeholders to understand their concerns and align on goals. For instance, a general example of successful experimentation could involve testing a new onboarding flow for a SaaS product.

Data Visualization 195

Data Visualization Customer Feedback Feedback Software Analytic Tools 195

Userpilot

NOVEMBER 17, 2024

You can gather all the user feedback or behavioral data you want or even generate tons of Google Analytics reports. Despite all these efforts, you’re probably still not acting on product analytics correctly. Kevin has almost a decade of experience working at some of the world’s most innovative software companies.

Data Visualization 93

Data Visualization Analytic Tools Software Review Feedback Software 93

Product Talk

MAY 15, 2024

Ellen Juhlin , a product coach and Product Talk instructor, shares several ways that she used in-app surveys to collect feedback and create regular touch points with customers. In each instance, Ellen found a solution that didn’t require too much time or technical know-how to set up.

Product Research 328

Product Research Feedback Software Analytic Tools User Testing 328

Userpilot

APRIL 30, 2025

If youve recently launched a mobile app and want to increase app users, its going to be an uphill battle. Because most mobile apps lose 77% of their users within 3 days! Its about building a repeatable system that drives discovery, boosts engagement, and keeps users coming back. Here’s how to build that system: 1.

Feedback Software 66

Feedback Software Analytic Tools Data Visualization User Testing 66

Product Talk

DECEMBER 18, 2024

We covered how to manage messy opportunity solution trees , the most common challenges teams face when getting started with the discovery habits, what Im working on next, and so much more. I started my career as a software engineer. How are we building production-quality software? I think that was in 2004. What does that mean?

Product Research 238

Product Research Research Software Analytic Tools Feedback Software 238

Product Talk

FEBRUARY 14, 2024

Tali Melchior , Director of Product Management at Texthelp , was first inspired to experiment with opportunity solution trees in a previous role. Then when Tali moved to her current position, she brought her opportunity solution tree knowledge along and adapted it to the new setting. You can submit your story here.

Analytic Tools 298

Analytic Tools Research Software Product Research User Testing 298

Userpilot

MARCH 9, 2025

The solution seems obvious: improve your customer research process. What is customer research in SaaS? For SaaS companies, this “listening” can take many forms to learn how users interact with their product and uncover areas for improvement.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Userpilot

APRIL 16, 2025

When your company adopts multiple SaaS solutions to drive productivity, you unknowingly create a perfect storm for data fragmentation. This fragmentation occurs when critical business information becomes scattered across disconnected systems, creating dangerous blind spots for product managers trying to make informed decisions.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MARCH 30, 2025

Creating a solid app is only half the battle won. Without measuring and aggressively improving the right mobile app metrics, youll struggle to stay afloat. Most apps experience 89.3%-98.7% churn within 30 days, and in-app purchase conversion rates are often below 5% for the small number of users who remain.

Analytic Tools 96

Analytic Tools Research Software Onboarding KPIs Data Visualization 96

Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

NOVEMBER 7, 2024

An interactive demo is a self-guided walkthrough that uses tooltips, modals, hotspots, and other interactive elements to help users quickly explore your SaaS product. Why build interactive demos for your SaaS product? Analyze user data : Dive into your product analytics to understand how users interact with your product.

Demo 103

Demo Analytic Tools Feedback Software Research Software 103

Reveal

DECEMBER 23, 2024

Reveal Embedded Analytics For product owners, leveraging data is not just an advantageits a necessity. Product analytics empowers you to understand gaps in your offering and how users engage with your product. Both embedded analytics and product analytics are designed to help product owners in diverse ways.

Data Visualization 65

Data Visualization Embedded Analytics Analytic Tools Feedback Software 65

Roman Pichler

APRIL 7, 2025

1] Below are four examples of how this can be achieved. Note that Ive decided not to state the names of the tools I found, partly as the AI landscape is changing rapidly and partly as you should research and select the tools that work best in your context rather than trusting my judgment. [2]

Product Strategy 196

Product Strategy User Testing Data Visualization Strategy 196

The Product Guy

APRIL 9, 2019

For example, my first iteration focused on the problem statements, targeted customer, technical strategies, pricing strategies, and competitiveness evaluation, which was all excellent content that offered important product context but just not the right place. Define my interpretation of the solution with its value proposition.

Feedback Software 372

Feedback Software Analytic Tools Technical Advisors Strategy 372

Piyanka Jain

MARCH 12, 2025

And not because AI itself is broken, but because companies keep treating it like a science project instead of a tool that actually needs to solve problems. The AI for AIs Sake Crowd : Teams that implement AI solutions without checking if anyone actually needs or wants them. Instead, find the everyday inefficiencies AI can fix.

Data Visualization 195

Data Visualization Analytic Tools User Friction Artificial Inteligence 195

Userpilot

MARCH 5, 2025

The right customer analytics platform helps you uncover exactly how customers interact with your product: so you can spot issues early, optimize user journeys, and drive sustainable growth. With a reliable analytics solution , you wont miss critical signals or overlook game-changing insights that could increase product adoption.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Product Talk

FEBRUARY 8, 2023

When it comes to continuous discovery , there’s no such thing as “the perfect tool.” Instead of seeking the best tool out there, it’s much more effective to look for the best tool for your team. Teresa often says, “The best tool is the one that your team will use.” Today, we’re taking a slightly different approach.

Research Software 234

Research Software Feedback Software Analytic Tools Customer Communications 234

Alchemer Mobile

AUGUST 24, 2021

Even if you are an experienced marketer, it is important to note that app marketing is a totally different ball game, complete with different players and rules. mobile app marketing is a must. And the CPLU metric looks at the cost of acquiring an active user (defined here as anyone who launches your app at least three times).

Analytic Tools 290

Analytic Tools Feedback Software Marketing Strategy 290

UX Planet

JANUARY 22, 2025

SaaS: 85%95%. SaaS companies typically rely on subscription models so CRR is expected to behigh. Example Suppose, you have 1000 customers at the beginning of the period, gains 200 new customers during the period, and ends with 1100 customers. SaaS companies typically use monthly or annual retention. Telecom: 75%85%.

Analytic Tools 105

Analytic Tools Data Visualization User Testing Customer Feedback 105

Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? The choice is tough because there’s no single tool that covers all use cases. What’s worse, you will find multiple tools in each category, making it incredibly difficult to pick the tool that satisfies your needs and offers the best value for money.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

The Product Coalition

SEPTEMBER 18, 2023

90% of the world’s data has been created in the past 2 years, and businesses spend more than $180 billion annually on big data analytics. Today, due to the internet, software development companies collect such vast quantities of data that we have coined a new term for it: “big data.” What is big data analytics?

Data Visualization 142

Data Visualization Analytic Tools Reporting Tools User Testing 142

UX Planet

DECEMBER 6, 2024

From new UX-related technologies and automation to personalization. Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences. Together, these technologies are transforming how UX design approaches personalization, accessibility, and user interaction.

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

Userpilot

NOVEMBER 14, 2024

In this article, you will explore why customer expansion matters for your SaaS growth, discover various customer expansion tactics, and learn how to embed them in successful expansion campaigns. This metric helps SaaS companies track the effectiveness of their expansion efforts. What is a customer expansion strategy?

Data Visualization 105

Data Visualization Customer Experience Analytic Tools Customer Feedback 105

Userpilot

MARCH 5, 2025

That’s where customer engagement software comes in. The right platform will equip you with the tools to interact effectively, gather valuable feedback, and build lasting customer relationships. Integrations with other tools: Does it integrate with CRM, marketing automation, and other essential business applications?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Product Innovation Educators

OCTOBER 28, 2024

For example, a recent video called “When they cancel plans but you’re both introverts,” was inspired by Leah and Phillip’s introvertedness. Analytics let Leah and Phillip see what aspects of their content viewers are engaging with most.

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Weak Development Team Data Visualization Feedback Software Analytic Tools 263

Alchemer Mobile

NOVEMBER 22, 2022

When it comes to apps, the competition is fierce. Nearly five million apps fight for coveted spots on a person’s device. Common reasons why people uninstall apps. One of the strongest points of an app is to have real-time interactions with your customers, without the use of individual login. Distracting in-app messages.

Analytic Tools 246

Analytic Tools Feedback Software User Testing Customer Feedback 246

UX Planet

APRIL 19, 2025

How New Heuristics Are Reshaping the Creative Process Between Humans andMachines Image generated byChatGPT When the wave of generative AI tools began flooding the market, I must confess my reaction was mixed: a sense of fascination for the possibilities and concern for the ethical challenges looming on the horizon.

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Generative AI Research Software Data Visualization Analytic Tools 95