Userpilot

AUGUST 29, 2023

Product management is equal parts art and science – and it’s vital to the success of your SaaS. Product teams need to have a combination of hard and soft skills to succeed: technical knowledge , communication, leadership, strategic thinking, and empathy. Value vs. effort mapping is a common tool used by many PMs.

Data Visualization 105

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Gainsight

MAY 31, 2023

When evaluating customer success software, review platforms such as G2 and TrustRadius can be invaluable resources. TrustRadius’s platform provides detailed and in-depth reviews for B2B software from verified users. TrustRadius’s platform provides detailed and in-depth reviews for B2B software from verified users.

Analytic Tools 52

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Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Businesses lack the connected tools needed to provide personal, in-context communications.

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Revulytics

DECEMBER 12, 2019

It is no surprise that we talk a lot about software usage analytics , but I thought it would be interesting to take a look and see what industry analysts are saying, too. What is driving this interest in product usage and data analytics? Companies of all types are leveraging usage-based monetization models to some degree.

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Userpilot

NOVEMBER 23, 2023

Soft skills, like communication or leadership , are more general and can be used in different contexts. PMs need to know how to use product analytics tools to gain actionable insights. Among the soft skills, critical and strategic thinking, analytical skills, and a problem-solving mindset stand out.

Analytic Tools 105

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Userpilot

JUNE 12, 2024

They can be likened to visionary architects who blueprint every aspect of a SaaS product launch. As a product launch manager, having the right tools in your arsenal can make all the difference in ensuring a successful and seamless product launch. Looking into tools for product launch managers? Book a demo to see it in action!

Product launches 52

Product launches Analytic Tools Data Visualization Feedback Software 52

Userpilot

MAY 30, 2024

Leadership support , shared ownership of outcomes, cross-functional training, and celebrating collaboration can encourage PM-PMM alignment. Project management software, visual collaboration tools, roadmap software, shared Slack channels, and customer feedback and analytics tools can facilitate collaboration between PMs and PMMs.

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The Product HQ

JUNE 1, 2024

Technical Skills An eCommerce site or app is a system that connects several different components. such as the ordering system, shopping cart, payment system, and other customer engagement services. eCommerce product managers must know the technical aspects of these components.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

ProductPlan

MAY 3, 2023

While this sometimes makes sense for our products—prioritizing net new functionality or fixing bugs over improving issues with palatable workarounds—this mentality really sets us back with our internal tools and processes. Your business is more than just the product on a shelf or in an app store, it’s the entire operation.

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Analytic Tools Research Software Feedback Software Data Visualization 67

The Product HQ

JUNE 1, 2024

In the case of someone like a Software product manager, this may prove challenging. They work with typical product management software and also manage the product roadmap as well as the product team. In this article, we’ll take a closer look into the roles, duties, and abilities of a software product manager.

Reporting Tools 98

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Userpilot

JUNE 12, 2024

Also, don’t hesitate to modify your approach as customer preferences change or new technologies emerge. Also, you have to collaborate with multiple teams and find ways to minimize friction in the customer journey.Having the right tools at hand can help CX specialists do their jobs better. Book a demo to see it in action!

Data Visualization 52

Data Visualization Customer Experience Reporting Tools Analytic Tools 52

Userpilot

JANUARY 8, 2024

In-app strategies for converting free or trial users to paying customers. This is particularly important in SaaS, where the CAC payback period is anything from a few months to over one year. Be strategic with your SEO; leverage contextual CTAs and have highly optimized landing pages encouraging users to sign up for your tool.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Userpilot

DECEMBER 13, 2023

Value innovation – providing an innovative and disruptive solution to user problems at a lower cost to maximize the perceived value of the product. The odds are that it’s not the UX designer or product manager who is responsible for company-level goals but senior leadership. Ready to build your own UX strategy?

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

Userpilot

AUGUST 26, 2021

You know how when you log into a SaaS product, you often notice the UI has changed or there are new options that weren't there before? That's SaaS product management hustling in the background to give you the best experience. You don't have to lift a finger and you get to access the latest updates whenever you log in.

Feedback Software 98

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Userpilot

JUNE 12, 2024

Here are five best practices that will get you there: Merge product marketing strategies with customer insights : Use tools to collect user feedback and incorporate it into marketing plans. Understand customers greatly : You can use various CRM tools to understand your customers better. This allows you to make data-driven decisions.

Feedback Software 52

Feedback Software Research Software Analytic Tools Product Marketing 52

Userpilot

FEBRUARY 13, 2024

TL;DR A product webinar is a virtual seminar showcasing and discussing a product's features and benefits as a marketing and sales tool. Userpilot's webinar, "Simplifying Product Usage Analytics," aims to make user data analytics understandable for all professionals. Watch how to use microsurveys in your SaaS.

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The Product HQ

JUNE 1, 2024

The skills a product owner needs to succeed change over time with changes in technology so it is essential to keep updating the skill set according to the latest market trends and happenings. Analytical Skills It is the key skill that a product owner can’t survive without. of jobs posted on the platform.

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? Userpilot is a growth platform with advanced feedback and analytics functionality. A product team structure is how a business organizes the product team to best support software development. Book the demo to see how it can support your product team structure.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Product Research 98

Userpilot

NOVEMBER 23, 2023

That’s what Dave Martin , a product leadership coach, has talked about in his talk at this year’s Product Drive Summit hosted by Userpilot. It should also give you tools to measure progress. Instead of using data and evidence, many teams rely solely on solutions and untested assumptions. Why do product managers need them?

Feedback Software 105

Feedback Software Analytic Tools Product Research User Testing 105

Userpilot

APRIL 30, 2024

Marty Cagan is a well-known figure in the product management and technology industry. He is perhaps most recognized for his influential work as a consultant, writer, and speaker on product management, particularly within the realm of software and technology companies. Who is Marty Cagan?

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Analytic Tools Research Software Feedback Software Books 105

Userpilot

AUGUST 11, 2022

Some soft skills required for a customer success manager position include leadership, problem-solving, communication, empathy, industry knowledge, technical savviness, and collaboration. Creating a minimum-viable onboarding process with in-app guidance. Educating customers with in-app help and improving customer experience.

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Mixpanel

NOVEMBER 8, 2021

Let me jump right in: With product analytics, customer retention isn’t just something you measure after the fact; it should be something you can learn to predict (and then improve). I get it—data and analytics sound technical and scary, something only “really smart analytical people” should touch.

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Mixpanel

AUGUST 10, 2021

From early computer systems (basically operating on arithmetic) to the priests of Oracle and IBM. From siloed systems to open source technology that bridges the gap between data engineering and data analysis. That birthed a whole new suite of job titles and tools. From punch cards and filing drawers to early computers.

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Analytic Tools Data Visualization Engineering Transportation 126

ProductPlan

JANUARY 7, 2022

Markets and technologies change. Here’s how we define it in ProductPlan’s eBook, 100+ Product Management Terms You Should Know: Digital transformation refers to a company’s move to digital solutions to improve its operations or products. Setting up digital communications tools to enable remote work.

Analytic Tools 84

Analytic Tools Research Software Data Visualization Product Research 84

Userpilot

MARCH 23, 2022

They’re satisfied with your tool and most likely to recommend you. The 2022 NPS benchmark for SaaS is 41. NPS surveys are typically sent via emails or triggered in-app, but you could use a combination of both. Userpilot is a fantastic tool for collecting and analyzing NPS feedback. NPS average by industry.

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Product Research Feedback Software Analytic Tools Research Software 98

The Product HQ

MAY 10, 2024

API product manager (API PM) is a common role in organizations that integrate software applications. With the advancement of different software applications and systems, businesses utilize APIs to merge them and expand the impact of digital transformation on their existing digital products.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Data Visualization 52

Gainsight

JULY 12, 2023

Implement scalable processes and systems that enhance operational efficiency and streamline customer success workflows. Leverage industry best practices and innovative technologies to drive continuous improvement. Stay abreast of industry trends, emerging technologies, and best practices in customer success operations.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization User Friction 52

Lenny Rachitsky

FEBRUARY 22, 2024

• Sendbird —The (all-in-one) communications API platform for mobile apps • Explo —Embed customer-facing analytics in your product — Elizabeth Stone is the chief technology officer of Netflix. The company values transparency and open communication from everyone, including leadership.

CTO 85

CTO Feedback Software Analytic Tools Data Visualization 85

Split

MARCH 20, 2024

A streamlined release management process is imperative for mitigating deployment risks and accelerating software delivery. As this journey requires cross-functional cooperation, it’s valuable to leverage solutions that promote release orchestration. Effective release management is pivotal for agile software development.

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Product Management Unpacked

JULY 9, 2020

Pendo’s chief product officer shares his take on product management leadership. “If If software is leading the world, then product managers are the modern-day businessmen and women,” says Brian Crofts, Chief Product Officer (CPO) at Pendo. However, Pendo’s platform of tools isn’t exactly what Crofts considers his primary product. “If

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TIBCO - Thought Leadership

APRIL 9, 2019

Innovative technology is the solution. But technology is also a challenge, as too many tools are inefficient and too few tools are incomplete. As an example, TIBCO ® Data Virtualization is pre-integrated with TIBCO’s flagship BI tool, Spotfire ® , but it also works well with Tableau and Microsoft Power BI.

Reporting Tools 51

Reporting Tools Analytic Tools Data Visualization Technical Review 51

Userpilot

DECEMBER 10, 2023

Are you a product-led or sales-led kind of SaaS? To successfully implement PLS in your SaaS, you need a product that can sell itself, resources to support the necessary teams , solid data infrastructure, patience to let users explore the product themselves, and help, not sell mentality. Let’s dive right in! Book the demo to see how!

Analytic Tools 105

Analytic Tools Feedback Software Customer Experience Data Visualization 105

Gainsight

JUNE 15, 2022

Whether it’s milk or software, nothing demonstrates the value of a product like the product itself. They don’t have the know-how or the tools to properly execute it. And the traditional SaaS tech stack may not have what it takes. . You also need a sophisticated system for engaging with customers. Analytics tools.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

The Product HQ

JUNE 1, 2024

It also requires you to have a sound foundation in the technologies that developers use to build AI products. This includes any relevant programming languages that they use in app development. This course equips you with the technical knowledge and skills needed to manage products that incorporate complex technologies.

Artificial Inteligence 52

Artificial Inteligence Analytic Tools Research Software Feedback Software 52

Userpilot

AUGUST 23, 2023

This change has been primarily driven by increased access to analytics tools like Userpilot that help businesses achieve product growth. A product analyst needs to have the following skillsets: Technical skills: data analysis , data visualization, statistical analysis, and technical tools.

Data Visualization 98

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Userpilot

APRIL 25, 2022

What is product leadership and how is it different from product management ? In the article, we’ll be discussing what the product leadership role entails and how it is different from the product management role. They use the same tools, methodologies, and skills. What is product leadership? Let’s dive in!

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Leadership Analytic Tools Research Software User Testing 98

Usersnap

JUNE 30, 2022

What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management? The 8 main points to product-led growth How is Product-Led Growth The Right Strategy For Your SaaS Business? What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management? The 8 main points to product-led growth.

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