Userpilot

MAY 20, 2024

Higher scores indicate more positive customer feelings and benchmarks differing across sectors (in SaaS being 40). Here are the steps to perform a customer sentiment analysis: Invest in sentiment analysis tools to gather and analyze feedback accurately with features like real-time analysis and multi-source integration.

Data Visualization 105

Data Visualization Feedback Software Customer Feedback Customer Experience 105

Userpilot

FEBRUARY 18, 2021

Personalization in SaaS is such a minefield. But doing personalization in SaaS *right* is a rare skill that very few businesses seem to have mastered. Some of their attempts are just cringe-worthy: For instance, I received an email from IKEA about their transport, saying ‘it’s my big day tomorrow’. Source: hyperise.

Analytic Tools 98

Analytic Tools Software Review Data Visualization Customer Experience 98

UX Studio: Product Management

JUNE 7, 2019

Technology today has started to unfold around us to change our lives for good, and it’s vital for UX Designers to keep up-to-date with the latest digital trends in the industry. In 2019 the Internet of Things (IoT) will continue to impact the UX Design industry. VR and AR – how did it progress? how long do we need to wait?

Technical Review 84

Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

UX Studio: Product Management

JULY 12, 2021

UX studio is an award-winning web design agency with over ten years of experience in digital design. Agencies with specific eCommerce platforms in focus and full-stack eCommerce design companies. Top eCommerce Web Design Companies To Work With In 2021: UX studio. Over the years, the number of design agencies has boomed.

Research Software 92

Research Software Data Visualization Feedback Software Analytic Tools 92

Balsamiq

JULY 13, 2018

This is the kind of thing that analytics will never tell you. I work in the Transportation industry with a focus on the Trucking vertical. In this role, I find market problems worth solving, guide the creation of solutions and take the solutions to market. My role at Optym is Product Manager (for RouteMAX).

User Testing 49

User Testing Customer Feedback Research Software Product Research 49

The Product Coalition

OCTOBER 15, 2019

In this blog, we’ll discuss the topics below: 1, Understand what data you should collect 2, Tracking the quantitative data using a tracking plan 3, Tracking the qualitative data using feedback tools Once you’ve understood how to use Quant and Qual, you’ll need to define what are all the metrics you want to track in your Product.

Data Visualization 60

Data Visualization Product Management Product Manager Transportation 60

Balsamiq

JULY 13, 2018

This is the kind of thing that analytics will never tell you. I work in the Transportation industry with a focus on the Trucking vertical. In this role, I find market problems worth solving, guide the creation of solutions and take the solutions to market. My role at Optym is Product Manager (for RouteMAX).

User Testing 40

User Testing Customer Feedback Research Software Product Research 40