UX Studio

MARCH 1, 2024

In today’s AI-driven world, the excitement about artificial intelligence is widespread, with numerous tools available to shape our lives and the world. Our blog post guides you through the maze of AI research tools. But the question arises: How useful are the currently available tools, and what challenges do they generate?

Data Visualization 97

Data Visualization Research Software Product Research Analytic Tools 97

Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Conclusion.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Lenny Rachitsky

APRIL 28, 2024

He originally joined Twitter in 2015 through the acquisition of his company, Periscope, the largest live video streaming platform at the time. He originally joined Twitter in 2015 through the acquisition of his company, Periscope, the largest live video streaming platform at the time. Copying can be done in good taste or poor taste.

User Testing 114

User Testing Analytic Tools Feedback Software Weak Development Team 114

Userpilot

APRIL 28, 2023

We’re going to unpack what adoption is, why it matters, how to measure it, the strategies you can use to improve it and share the right tool for the job. A product adoption framework is a set of tools, tactics, rules, metrics, and more – all aimed at helping improve your adoption rate. Ready to get started?

Analytic Tools 98

Analytic Tools Feedback Software Framework Onboarding KPIs 98

Userpilot

JANUARY 15, 2024

This article shows you the tips and tricks to implement. Tools for user research and empathic UX design. TL;DR Empathy-driven design focuses on putting yourself in the user’s shoes and building solutions that cater to real user needs. Miro – Best collaboration tool. Best practices for empathic design.

User Testing 105

User Testing Customer Experience Data Visualization Research Software 105

Userpilot

APRIL 16, 2021

Help Center Software is the unsung hero of the customer support world. I’m sure you can think of times in the past where you were using a particular SaaS product, got stuck on one feature, and then spent ages looking for the knowledge base to diagnose the issue. Help Center Software exists to solve this problem. Sound familiar?

Analytic Tools 52

Analytic Tools Reporting Tools Customer Communications Software Review 52

Userpilot

OCTOBER 18, 2022

You’ll also identify new product design and development perspectives with task analysis. Running A/B-testing to test out different hypotheses within one segment and see which improvement drives your goals up. Google Analytics — to monitor key acquisition and behavioral metrics. What is user analysis?

Customer Feedback 98

Customer Feedback Data Visualization User Testing Analytic Tools 98

Userpilot

FEBRUARY 3, 2021

Then, when you finally put together your user journey map and want to optimize your touchpoints and eliminate bad experiences, you can face two barriers: The Analytics Black Hole – Can’t see the forest before the trees. The Bottleneck -Your software developer who is too busy to take on every experiment you want to run.

Analytic Tools 98

Analytic Tools User Testing Customer Experience Research Software 98

Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. This may involve drip campaigns with helpful product tips and incentives to prompt initial purchases. Robust analytics, campaign management, and personalization engines enable orchestration.

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

Userpilot

JULY 13, 2021

Most SaaS businesses recognize that interactive walkthroughs are a helpful onboarding tool , but few use them correctly. In this article, we’ve put all our insights from building walkthroughs with thousands of SaaS companies in one place. Building a walkthrough using a dedicated tool is much easier than coding it from scratch.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Mironov Consulting

SEPTEMBER 15, 2019

Data science has traditionally been an analysis-only endeavor: using historical statistics, user interaction trends, or AI machine learning to predict the impact of deterministically coded software changes. So here are a few tips for product managers who may be pulling data science – and data scientists – into our product processes.

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

Userpilot

MARCH 31, 2023

Attrition analysis allows you to leverage the right tools and strategies to improve user engagement and satisfaction. To perform attrition analysis, track in-app user engagement, gather user feedback , segment customers based on engagement and satisfaction, send churn surveys, and get an analysis overview on the dashboard.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

AUGUST 21, 2023

Product management encompasses the entire SaaS lifecycle from ideation to launch and everything that follows. Product managers often work in cross-functional teams and bridge the gap between multiple departments. What qualities do you look for in a strong product team? What is the best way to work with cross-functional teams?

User Testing 98

User Testing Research Software Feedback Software Product Research 98

UX Studio: Product Management

JUNE 22, 2021

They get most of the recognition, but they also have to be involved in everything, which is super tiring and often leads to stress, burnout, and bad health. They don’t have to make every decision and double-check everything done by their teams. The most important tool empowering leaders can use is context.

Data Visualization 130

Data Visualization User Testing Analytic Tools Weak Development Team 130

Userpilot

DECEMBER 15, 2022

Feature audit is a tool that PMs can use to evaluate how good features are at satisfying user needs. A template in tools like Miro can help you create the graph. Product audits help teams identify the killer features and those which don’t bring enough value. The tool relies on feature usage data. What is a feature audit?

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Product Research 98

Userpilot

MARCH 31, 2022

You can use tooltips in a range of scenarios , including launching product tours, announcing key features that are newly released or updated, running interactive guides , triggering in-app contextual help to enable self-service, or upselling a new feature. A tooltip is one of many tools at your disposal. Upselling a new feature.

Analytic Tools 98

Analytic Tools Customer Experience User Testing Customer Feedback 98

The Product Coalition

MARCH 7, 2023

How to prepare for a user interview, all the way to sharing the results with your team. I compiled this guide back when I was training product managers on my team to be able to run user interviews. I sometimes like to frame it as a hypothesis that I’m testing. How should I change the UX of [feature]? question to keep digging.

User Testing 120

User Testing Customer Feedback Customer Experience Data Visualization 120

nulab

OCTOBER 13, 2021

Whether you’re creating an app or own a website, knowing how people interact with it is crucial to understanding the experience you’re providing them. No one wants to use an app or site that’s confusing or frustrating. We’ll also share some simple tips on how to take things one step further.

Customer Feedback 79

Customer Feedback Customer Experience User Testing Data Visualization 79

Userpilot

SEPTEMBER 4, 2023

In today’s PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. This may involve drip campaigns with helpful product tips and incentives to prompt initial purchases. Robust analytics, campaign management, and personalization engines enable orchestration.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Userpilot

JANUARY 19, 2021

As Steve Jobs once said: “ You have to start with customer experience and work your way back toward the technology, not the other way around. ”. What he really should have said was, “You have to start with measuring customer engagement and then work your way back toward the technology.”. But how do you measure it?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

The Product Coalition

JULY 8, 2020

It’s time to stop passively observing your analytics and start engaging your users. The data you can use in your daily job is either operational (analytics) or experiential (feedback). First things first, what’s the problem with Analytics data? With Google Analytics, Paul sees behavior changes based on past updates.

Feedback Software 82

Feedback Software Data Visualization Customer Feedback User Testing 82

Gainsight

DECEMBER 17, 2020

Growth teams manage reducing churn and improving retention. That said, it takes quite a bit of time and investment to develop an effective onboarding strategy. Powerful Product Analytics allow you to fully personalize the onboarding experience based on account and user-level attributes.

Onboarding KPIs 52

Onboarding KPIs Customer Experience User Testing Weak Development Team 52

Amplitude

DECEMBER 17, 2020

As a product leader, you know how important iteration is to helping teams adapt to user needs and build great products. But iterating without clear, accessible data can lead to problems throughout the launch cycle, from poor audience fit to missed timelines because it took too long to validate an earlier change.

Data Visualization 66

Data Visualization Analytic Tools User Testing Product Research 66

Userpilot

MAY 13, 2021

It’s what helps teams build great product experiences. How to implement a successful product intelligence solution. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. Another example is project management software and other SaaS products.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JANUARY 18, 2021

If you’re a SaaS company that wants to grow faster, you should definitely be thinking about Product Activation Rate Optimization: raising the percentage of users who stick around long enough to experience the value of your product. He’ll probably tell all his friends in SaaS project management to avoid this tool like the coronavirus.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

The Product HQ

MAY 10, 2024

Since product development is such a lucrative field, this is a crucial role for the company. This includes the project management of all of the activities done in product conceptualization, design, development, and marketing. Since the team is small, you will have to manage the technical aspects of product development.

Startups 52

Startups Customer Experience User Testing Technical Review 52

UX Studio: Product Management

JULY 5, 2021

As a client, you invest your time, energy, and limited resources into your digital product development. Since 2013, UX studio has been diligently working on helping rising startups and established companies create impactful digital products through intelligent design solutions. . Is there anything we can help you with?

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Userpilot

JUNE 9, 2021

A Product Manager builds the product by identifying customer needs and creating specifications for developers. A Product Manager identifies how products fulfill a business’s wider objectives, expresses what would make that product successful, and forms a creative team to bring the product to life. TL;DR – Post Summary. Writing FAQs.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Product Research 52

Product Talk

SEPTEMBER 20, 2023

The opportunity solution tree helps visualize all the work that goes into continuous discovery. And while opportunity solution trees have become increasingly common among product teams, there’s still plenty of room for customization, both in the way you set up your trees and the tools you use to build them.

Data Visualization 250

Data Visualization Analytic Tools Research Software Product Research 250

PMLesson's Ace the PM Interview

APRIL 26, 2022

Careers in data science or analytics are some of the most in-demand jobs. Exponent Anthony Pellegrino Why Choose a Career in Data Science or Analytics? Data science will only continue to expand as well as more teams begin to use data to make decisions, not just engineering. Data scientists are curious and analytical.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Mironov Consulting

AUGUST 8, 2017

Especially in B2C or B2B2C markets where our tech is part of a long value chain: perhaps our software helps some employee collect data to tune a service that improves delivery of some consumer product… Creating real-world value is a multi-step process involving many players. We encourage our teams to focus effort where it matters most.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

Nulab

APRIL 27, 2022

No other company was even willing to invest in the technology to support widespread instant streaming of licensed content. But after realizing that there was a demand for the platform elsewhere, the company pivoted and made it available to other colleges and, eventually, to the general public. Both started as photo-sharing platforms.

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84

Userzoom

APRIL 30, 2019

Still, it’s often difficult for them to understand the value of usability tests. In the various design teams that I have been part of, I’ve often experienced contrasting practices of validating products. These are a set of methods which involve internal experts (colleagues from the design or other teams, stakeholders or even clients).

Reporting Tools 131

Reporting Tools Feedback Software Research Software Analytic Tools 131

ProductPlan

APRIL 3, 2021

Great products come from great product teams—not from frameworks. Using the right product framework can help guide a team’s work. As a product leader, I encourage my teams to use whichever product frameworks they find helpful. Give your team the right tools to complete their work efficiently. Don’t get me wrong.

Framework 52

Framework Customer Experience Analytic Tools Data Visualization 52

Userpilot

DECEMBER 18, 2020

You can have thousands of sign-ups in a month but if the users don’t actually activate or use the app after the 30-day trial mark…you know what happens. The bad news is: there is no ‘one-size-fits-all’, cookie-cutter method. The good news is, there are some pretty effective ways of bringing back disengaged users.

User Testing 98

User Testing Customer Experience Analytic Tools Onboarding KPIs 98

The Product Guy

MARCH 14, 2017

The developers sitting nearby just watched the show for the first time, but after a while they stood up to join the party one by one. Soon the whole team was standing behind the designer’s screen shouting new ideas and tips about the layout, the colors, the icons, the fonts and everything else. What to expect from a design team?

User Testing 121

User Testing Research Software Feedback Software Data Visualization 121