Userpilot

MAY 7, 2024

In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. Userguiding – best product adoption tool for small companies. Analytics dashboard : Track all your adoption-related metrics in one simple dashboard. Userpilot analytics dashboard.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Userpilot

MAY 2, 2024

In the article, we share 24 customer retention marketing tactics that will help you reduce churn and increase your product performance. Implement a retention dashboard to track vital metrics across user segments. To encourage them to continue doing business with the company. It puts your product’s future at risk.

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

The Product Coalition

DECEMBER 25, 2023

Source: [link] I would like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the writing of this article. More of my previous thoughts on the subject can be found in a previous article I wrote. William Stanley Jevons (1835–1882). Think of a “utility” as a great glass of drinking water.

Analytic Tools 121

Analytic Tools Data Visualization Software Review Customer Experience 121

Intercom, Inc.

APRIL 13, 2021

However, as with any rule, there comes an exception, a case that cannot fit neatly into the principles we’ve outlined as a company. It underpins a whole host of core Intercom features – Inbox Views , API , Articles , the user list, Reporting , Resolution Bot , and our internal logging systems. Architecture of the system.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

Userpilot

SEPTEMBER 21, 2022

This article provides a detailed guide to help you find the best knowledge-base software solutions so you can provide frictionless experiences to your customers. A knowledge base typically contains frequently asked questions (FAQs), videos, and how-to articles. But how can you make use of it? Let’s dig in!

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

APRIL 22, 2024

In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. Encouraging referrals and reviews to expand word-of-mouth. Survey your users, review your support tickets, and examine your usage data to see what’s causing friction and pushing customers away.

Analytic Tools 99

Analytic Tools Feedback Software Research Software Customer Experience 99

Userpilot

SEPTEMBER 2, 2022

In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. SaaS companies need instructional design software tools because they make it easier and cheaper to create eLearning resources. Dashboards and analytics to track learning and engagement. Let’s go!

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

Userpilot

JANUARY 29, 2024

In this article, we will examine what an effective SaaS UX design is, why it’s important, and the best practices to produce a well-crafted design that works. Intuitive content labels, simple and clear navigation systems, efficient search functions, and categorizing related information are elements of an information architecture done right.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

FEBRUARY 21, 2023

In this article, we look at each product's key features, use cases, strengths, and limitations. Dashboard in Heap. G2 reviewers give Heap an average score of 4.3, Heap vs Pendo: Heap Review. Another reviewer echos that: I have been able to use Heap to analyze the usage of my product features.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

MARCH 4, 2024

In this article, you’ll learn: Behavioral design principles to incorporate in your user interface and experience. 8 behavioral design principles to incorporate in your user interface and experience Below are key behavioral design principles to incorporate into your tool, along with examples of how other companies do it.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Research Software 105

Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. In this article, we provide a step-by-step UX audit guide, a checklist for performing a heuristic evaluation, and various other actionable recommendations. Review and analyze to identify improvement opportunities.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

MARCH 22, 2021

Every one of these aspects can be systemized using a platform like Userpilot. It is imperative to reach the right users at the right time and in the right place of the customer journey, and systemizing this process with the right tools can greatly help you with that. Sadly, not enough companies focus on improving user retention.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Research Software 98

Atlassian

FEBRUARY 9, 2022

It was built to serve a much smaller company, at a time when we had fewer services and a fraction of the employees. The size of our workforce grew, increasing the load on the existing system. Altogether, it’s not unlike what happens at most companies. Related Article. Our old approach had grown difficult to use.

Data Visualization 75

Data Visualization Reporting Tools Analytic Tools Customer Experience 75

Userpilot

MAY 6, 2024

This article focuses on user profiles in the SaaS context. The confusion between the two comes from the fact that companies use segmented user profiles. The process enables companies to deliver better-aligned content and services and streamline product development to better meet user expectations. Let’s dive right in.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! Customize dashboards and reports for specific business needs.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Userpilot

FEBRUARY 15, 2024

In this article, we’ve compiled our favorite software and conducted an in-depth review for each, highlighting their main analytics features and pricing. 7 Best funnel analytics tools for SaaS companies There are several tools on the market offering funnel analysis functionalities. Example of a conversion funnel.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

The Product Coalition

MAY 11, 2022

there are many ways to connect and organize metrics and dashboards. How to make metrics pyramid work Classification is a magic word when it comes to an effective metrics system. Brainstorm Ask your team: What are the key metrics on our dashboards, reports, and ad-hoc calculations? Choosing the right approach is 80% of success.

Data Visualization 127

Data Visualization User Testing Customer Experience Analytic Tools 127

Userpilot

JUNE 9, 2022

Userlane analytics dashboard provides insights into feature and process adoption within the software application, and it assists in making content creation decisions based on actual user behavior and needs. Userlane Reviews. out of 5 star reviews. Here’s a typical review of Userlane: “What do you like best?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

The Product Guy

MAY 7, 2020

This is my motivation behind writing this article. This article explores multiple aspects of product management. Often, this is due to resource constraints rather than a lack of understanding of a PM role. If OKRs are being followed in your firm, then all the projects defined should be mapped to one or more Company OKRs.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

Userpilot

JANUARY 26, 2023

In this article, we’ll dive into what real-time feedback really means and teach you step-by-step to set up a feedback system. Steps for creating a successful system include the following: Defining important customer touchpoints or milestones to collect feedback on. Want to set up a real-time customer feedback system?

Feedback Software 98

Feedback Software Customer Feedback Customer Experience User Testing 98

The Product Coalition

MAY 22, 2019

It certainly helps that Google, Amazon, Dropbox and other tech super-companies attribute so much of their success to them. Many companies are either implementing or have already implemented OKRs. many companies fall into this trap. They’re not meant to serve as dashboards and weekly tracking is too frequent.

Onboarding KPIs 60

Onboarding KPIs Reporting Tools Weak Development Team Workshop 60

ProductPlan

FEBRUARY 15, 2022

This article explores the skills and characteristics of excellent product operations personnel. There isn’t yet an established, consistent hierarchy or functional view of product operations found from company to company. Meanwhile, smaller companies need more tactical support around managing data, tools, and communications.

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92

The Product Coalition

MAY 18, 2022

Read the article to know what it is? Whether your company is a startup or a multinational enterprise, understanding the importance of continuous improvement is essential. Besides, the software development team needs to go back and review what they did since the software development process causes vulnerabilities.

Reporting Tools 128

Reporting Tools Software Developers Software Development Feedback Software 128

UX Studio

MARCH 1, 2024

While some team members immersed themselves in articles and courses, others extensively tested AI tools within the given timeframe. The tool let us edit the output easily , but this situation highlighted the need to carefully review automatically generated insights. – Checking the result with a data analytics dashboard.

Data Visualization 97

Data Visualization Research Software Product Research Analytic Tools 97

Userpilot

DECEMBER 22, 2022

Your company will never remain the same for sure. This article dives deep into churn prediction for SaaS, showing you the strategies that work and how to implement them. Poor customer service: A good way to deal with customer service issues is to be proactive by creating self-service systems customers can always visit on their own.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software User Testing 98

Userpilot

JANUARY 12, 2023

First, the use cases we’ve put together for this article present different angles of how to act on behavioral data at different stages of the customer journey. So let’s jump straight to the article to uncover product growth insights with the help of behavioral analytics. Ask for reviews by reaching power users.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

eG Innovations

AUGUST 23, 2022

A recent article from HTG covers how AVD costs can be reduced by leveraging Azure Advisor to ensure idle resources and VMs (Virtual Machines) are shutdown to avoid pay-as-you-go (PAYG) costs, see: Azure virtual desktop pricing: 5 ways you can save money (htg.co.uk). Note: The timeline can be adjusted to review different time periods.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Systems Review 52

Userpilot

OCTOBER 27, 2021

But rest assured, the two are not interchangeable, and in this article we’ll clearly lay out what the differences are and how to choose the best DAP for your company’s user onboarding needs. WalkMe and Whatfix both market themselves to large companies with employee onboarding and training needs. So let’s get right to it!

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

ProductPlan

FEBRUARY 8, 2022

Implementing or optimizing systems and processes. Implementing or Optimizing Systems and Processes. Even the best systems and processes need a champion to ensure they run smoothly. A product operations manager can optimize the product team’s systems and processes. Some of this work bleeds into systems and processes.

Data Visualization 84

Data Visualization Reporting Tools Feedback Software Analytic Tools 84

UX Planet

JANUARY 7, 2024

In this article, I show you my favorite design workbooks. Naturally, it is not only about the software (~learning how to use Figma), it teaches you many general design lessons and also helps you establish a basic design system. Workbooks are great since they allow you to directly apply your knowledge. And who is the book for?

Research Software 60

Research Software UX Development Books 60

Iteratively Blog

MARCH 15, 2020

The best part is that they include 4-5 of the best reads along with a simple summary for each article. ? Apache Kafka), distributed systems, and much more. ? Data Elixir is one of the top newsletters in the market sharing the best articles on machine learning, data visualization, analytics, and strategy. 2 Data Eng Weekly.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Userpilot

MAY 10, 2023

This article examines what artificial intelligence in marketing looks like today. Types of AI Marketing There are four groups of AI apps in marketing today, including: Source: Havard Business Review. For instance, CRM systems may conversation labeling and prioritization. Marketing AI best practices.

Data Visualization 90

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 90

Usersnap

NOVEMBER 16, 2021

A couple of months ago, we reviewed the new Firefox browser designed for developers. And all created screenshots and screen recordings are directly stored in your project dashboard, making bug tracking and feedback a lot of fun! Since then most of our developers kept Google Chrome as their primary browser. Link: Lorem Ipsum Generator.

Feedback Software 145

Feedback Software Analytic Tools Data Visualization Reporting Tools 145

The Product Coalition

JUNE 22, 2020

This article is part of a wider guide on how to establish a product discovery framework in your organization. It is easy to set up, for example on a customer dashboard, and configure it up to automatically ask people logging in if they would be interested in participating in user research in the future.

Customer Experience 78

Customer Experience Product Research Data Visualization Embedded Analytics 78

Userpilot

JANUARY 3, 2023

In this article, we go over why you got a negative NPS and what you can do to prevent it from stunting your product growth. And it simply means your company has more detractors than promoters. Users who are ambivalent and neutral about your company. They refer others to your company and drive positive word-of-mouth.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Amplitude

NOVEMBER 26, 2019

When tools and systems are not created with them in mind, they lose trust and understanding. We can create empathetic, intuitive systems When everyone on the team is empowered to understand data, they can make more informed decisions and measure their own success. I’ve worked at many kinds of companies—large and small.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

The Product Coalition

JUNE 9, 2022

In this article, we will cover the essential app metrics for: Product managers UX/UI designers Growth marketers iOS and Android developers Backend developer Found yourself on this list? Weekly active users (WAU) and Daily active users (DAU) on the UXCam Dashboard. Cart activity shown in dashboard from UXCam.

Onboarding KPIs 78

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 78