Article, Customer Satisfaction, Enterprise and Startups

Importance of A Holistic Product Function in A Startup

The Product Coalition

JULY 28, 2020

The role of a Product Owner/Manager/Strategist is to help startups capture and transform customer insights into full product experiences that in turn increase customer satisfaction, loyalty, retention, and the business values. Please consider subscribing to our publication and sharing it in your circles.

Data Visualization

Data Visualization Analytic Tools Startups User Testing

UX Research: A Practical Guide to Insights, Budgeting, and Stakeholder Engagement

UX Planet

JANUARY 18, 2024

It’s a beacon that illuminates user pain points and behavioral nuances, gleaned from direct insights. In any project, the user experience is paramount, and evolving this experience hinges on robust UX research. This article delves into the importance of UI UX research, particularly for enterprise customers and B2B companies.

Data Visualization

Data Visualization User Testing Research Software Product Research

Navigating the future financial landscape

UX Planet

FEBRUARY 1, 2024

A broad survey of finance app users reveals a 50% dissatisfaction rate with current tools Problem Impact The absence of robust finance tools causes stress, hindering savings and economic growth. The finance management app could increase user satisfaction by 35% through customization. Global expansion and AI integration.

Analytic Tools

Analytic Tools Data Visualization Research Software Reporting Tools

Webinars

Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success

Understanding User Needs and Satisfying Them

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

How To Get Promoted In Product Management

MORE WEBINARS

Best Userpilot Alternatives in 2021 – By Use Case and Persona

Userpilot

JULY 14, 2021

They are not helping you – the potential user; they are not helping our smaller competitors, who find themselves juxtaposed with enterprise software for a completely different user persona, and it’s not helping us – when we get leads that want something we can’t offer anyway. Best for large enterprises.

Analytic Tools

Analytic Tools Feedback Software Data Visualization Onboarding KPIs

Continuous Improvement: How It’s Important for Software Developers

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Read the article to know what it is? Whether your company is a startup or a multinational enterprise, understanding the importance of continuous improvement is essential. processes, tools, products, and services.

Reporting Tools

Reporting Tools Software Developers Software Development Feedback Software

Product Positioning Strategies For SaaS: Types and Examples

Userpilot

JANUARY 23, 2024

In this article, we’ll go over product positioning definitions and their types, then go over our process for creating a product positioning strategy that gets positive user feedback. TL;DR Product positioning is about defining your product’s place in the market to attract customers and enhance brand identity.

Feedback Software

Feedback Software Research Software Analytic Tools Positioning

Homegrown Versus SaaS Feature Toggle Solutions

Split

JULY 27, 2023

In this article, we’ll explore the advantages and disadvantages of both approaches so you can make an informed decision on which one best suits your needs. For enterprises, feature toggles provide a way to continuously deliver new features while maintaining the stability of existing code.

Feedback Software

Feedback Software Software Review Systems Review Technical Review

Lou Assist for Customer Satisfaction: Features, Pricing, and Review

Userpilot

FEBRUARY 26, 2024

Looking for an effective customer satisfaction tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your customer satisfaction needs. Let’s get started!

Data Visualization

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools

Userlane vs Walkme: Which is the best tool for onboarding?

Userpilot

JUNE 9, 2022

But the two popular digital adoption platforms are very different in terms of pricing, features, integrations, customer satisfaction and ux. Which is a better choice for you, Walkme vs Userlane, as an enterprise vs. a small business? Userlane and Walkme are both enterprise digital adoption tools. Read on to find out!

Analytic Tools

Analytic Tools Feedback Software Reporting Tools Data Visualization

Chameleon vs Whatfix: Which Is Best For Your SaaS?

Userpilot

NOVEMBER 11, 2022

Choosing the right user onboarding software is critical for SaaS companies these days. This article is going to dive into the Chameleon vs Whatfix debate and try to answer a key question. Which is the better tool for user onboarding , as well as other use cases? Try the best user onboarding tool for your SaaS now!

Analytic Tools

Analytic Tools Feedback Software Data Visualization User Testing

GainsightPX for Customer Satisfaction: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

Looking for an effective customer satisfaction tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your customer satisfaction needs. Let’s get started!

Data Visualization

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools

Userlane for Customer Satisfaction: Features, Pricing, and Review

Userpilot

JANUARY 16, 2024

Looking for an effective customer satisfaction tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your customer satisfaction needs. Let’s get started!

Data Visualization

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools

HelpHero for Customer Satisfaction: Features, Pricing, and Review

Userpilot

JANUARY 16, 2024

Looking for an effective customer satisfaction tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your customer satisfaction needs. Let’s get started!

Customer Satisfaction

Customer Satisfaction Data Visualization Embedded Analytics Analytic Tools

Userpilot for Customer Satisfaction: Features, Pricing, and Review

Userpilot

FEBRUARY 26, 2024

Looking for an effective customer satisfaction tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your customer satisfaction needs. Let’s get started!

Data Visualization

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools

Chameleon for Customer Satisfaction: Features, Pricing, and Review

Userpilot

SEPTEMBER 22, 2023

Looking for an effective Customer satisfaction tool and wondering if Chameleon is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Chameleon is the ideal choice for your Customer satisfaction needs. Let’s get started!

Data Visualization

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools

How To Ask for Customer Reviews? [Different Ways, Best Practices & Tools Included]

Userpilot

SEPTEMBER 5, 2022

These reviews can directly influence consumer sentiments , attract new customers, and help your product grow. Learning how to contact users properly and request reviews can therefore increase your product’s average rating and boost your online reputation. Usersnap is a dedicated customer feedback software for SaaS businesses.

Feedback Software

Feedback Software Analytic Tools Research Software User Testing

Pendo vs Appcues vs Product Fruits for Customer Satisfaction

Userpilot

DECEMBER 15, 2023

Looking for a good customer satisfaction tool and wondering which one of Pendo, Appcues, and Product Fruits is the best option for your SaaS company? There are plenty of tools for customer satisfaction on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Customer Satisfaction

Customer Satisfaction Data Visualization Analytic Tools Feedback Software

Appcues for Customer Satisfaction: Features, Pricing, and Review

Userpilot

SEPTEMBER 22, 2023

Looking for an effective Customer satisfaction tool and wondering if Appcues is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Appcues is the ideal choice for your Customer satisfaction needs. Let’s get started! You’re on a budget.

Data Visualization

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools

To build a durable SaaS business, rethink your product roadmap

Gainsight

SEPTEMBER 28, 2022

During a tech downturn, with enterprises cutting their subscription software budgets and VC funding drying up, SaaS businesses are increasingly shifting their strategic focus from growth to resilience. This was originally published in DevOps. Invest in revenue drivers.

Analytic Tools

Analytic Tools Feedback Software Roadmap Data Visualization

B2B Customer Journey Mapping Guide For SaaS

Userpilot

SEPTEMBER 7, 2023

At the very least, a journey map will help you easily analyze and make data-driven decisions to improve the user experience. It also helps align your teams by ensuring everyone is on the same page regarding customer interactions. Buyers simply purchase the product and hand it over to end users. Wondering how to get this data?

Analytic Tools

Analytic Tools Feedback Software Research Software User Testing

User Segment vs User Persona: What’s the Difference & How To Create Both in SaaS

Userpilot

NOVEMBER 22, 2022

The major categories here are the users’ business model, job title, experience level, industry insights, and financial performance. This helps you to, for example, create different checklists for startups and large enterprises since they typically provide different solutions. Firmographic segmentation.

User Testing

User Testing Research Software Customer Experience Feedback Software

UserGuiding Alternatives – Better User Onboarding Platforms for your SaaS

Userpilot

NOVEMBER 15, 2021

In-app messaging can be used to announce new features, send activity alerts, or improve user onboarding via modals, tooltips, and other elements. Interactive help centers enable your business to support more customers and improve customer satisfaction without having to rely solely on your support team. Is it worth it?

Analytic Tools

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs

Top 6 Product Positioning Examples to Inspire Your SaaS in 2022

Userpilot

DECEMBER 9, 2021

Let’s have look at what product positioning actually is, what it involves, the benefits of effective positioning, the strategies you can employ, and the risks of ignoring all the wisdom in this article. It helps the customer understand your product and how it can satisfy their needs. It can give you an edge over competitors.

Research Software

Research Software Feedback Software Analytic Tools Positioning

5 Ways Your Company May Be Misusing OKRs

The Product Coalition

MAY 22, 2019

In this article I’ll go over some of the most common issues I see with OKRs and ways to address them. For example: O: Become a leader in the enterprise KR: Launch v2.2 MBA-speak simply doesn’t work here: “deliver engaging experiences” or “drive customer satisfaction” are neither specific nor measurable.

Onboarding KPIs

Onboarding KPIs Reporting Tools Weak Development Team Workshop

How To Create Good Onboarding Surveys for SaaS

Userpilot

MAY 14, 2021

Those that do often gain insights into the needs of their customers, which ultimately translate into an improved product experience for users, higher activation and greater retention. This article will explore some of these questions. This feedback can be used to make better product experiences for customers.

Feedback Software

Feedback Software Onboarding KPIs Product Research Data Visualization

7 Best Self-Service Software Tools For SaaS

Userpilot

FEBRUARY 13, 2024

Having a hard time choosing the perfect customer self-service software? This article covers: Key benefits of the self-service method. TL;DR Customer self-service software is any tool that can empower your customers to access help resources and troubleshoot issues independently. You clicked on the right guide.

Analytic Tools

Analytic Tools Reporting Tools Feedback Software Embedded Analytics

Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

SEPTEMBER 2, 2022

Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. In this article, we’ll look at various customer training tools available on the market. What are the benefits of using customer training software?

Analytic Tools

Analytic Tools Feedback Software Reporting Tools Education

What is WalkMe? Features, Pricing, and Alternatives

Userpilot

JULY 31, 2023

These are the main questions we discuss in this article, so if you’re after the answers, you’re in the right place! It’s widely used to support digital transformation projects through super detailed user education programs and new employee onboarding. Let’s dive in, shall we? WalkMe survey. Userpilot pricing.

Data Visualization

Data Visualization Embedded Analytics Analytic Tools Feedback Software

How important is product management for your startup?

The Product Coalition

OCTOBER 8, 2018

So the product management is the only one function that is offering business startups the significant advantages such as in setting up business objectives, targeting markets to deliver measurable products and services, and prioritizing the goals of startups. Still confused about the concept of product management?

Startups

Startups User Testing Customer Feedback Product Management

Userpilot for Cohort Analysis: Features, Pricing, and Review

Userpilot

MARCH 14, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your cohort analysis needs. Retention analysis : To monitor user return rates to gauge product attractiveness and determine if users are engaged long-term. Enhanced conversion rates and user satisfaction.

Data Visualization

Data Visualization Onboarding KPIs Analytic Tools Feedback Software

Userpilot vs Chameleon: Which is Better for User Analysis?

Userpilot

APRIL 14, 2024

So, here are the advantages of Userpilot over Chameleon: More value for your money : Chameleon splits their pricing options primarily by the number of monthly active users, but you should keep in mind that the Startup plan also has limited features and might not be enough for interactive user onboarding and adoption for SaaS products.

Data Visualization

Data Visualization Analytic Tools Feedback Software User Testing

Chameleon vs WalkMe: Which is Better for No-Code Growth?

Userpilot

MARCH 29, 2024

The platform is built keeping the compliance, scalability, and security needs of enterprises in mind. Using it, you can onboard customers and keep them engaged throughout their lifetime with your business. With powerful features like workflow automation and analytics , you can use it to grow your enterprise.

Analytic Tools

Analytic Tools Feedback Software Software Review Data Visualization

Appcues Pricing Explained – Should You Choose The Essentials or Growth Plan?

Userpilot

NOVEMBER 16, 2021

Appcues has 3 main pricing plans: Essentials, Growth and Enterprise. In this post, we’ll dive deep into Appcues’ pricing plans and see which is the most appropriate for what kind of use case and user persona. Appcues pricing is divided into three plans: Essentials for $249, Growth for $879, and Enterprise with custom pricing.

Analytic Tools

Analytic Tools Feedback Software User Testing Data Visualization

Whatfix vs Product Fruits vs Userpilot – Which is Best for Your SaaS?

Userpilot

MAY 30, 2023

If this is the case, you should be looking for alternative tools to power up your user onboarding. Whatfix for product adoption Whatfix for product adoption To drive product and user adoption , you need to provide continuous value to your users and provide contextual help across all stages of the customer journey.

Analytic Tools

Analytic Tools Feedback Software Data Visualization Reporting Tools

Userpilot vs Walkme: Which is Best for Your SaaS?

Userpilot

FEBRUARY 13, 2024

This article is going to dive into the Userpilot vs Walkme debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? The platform is built keeping the compliance, scalability, and security needs of enterprises in mind.

Analytic Tools

Analytic Tools Feedback Software Data Visualization Reporting Tools

Lou Assist for User Engagement Analysis: Features, Pricing, and Review

Userpilot

FEBRUARY 26, 2024

Looking for an effective user engagement analysis tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your user engagement analysis needs.

Data Visualization

Data Visualization Analytic Tools Feedback Software Onboarding KPIs

Appcues vs Chameleon: Which is Better for No-Code Growth?

Userpilot

MARCH 16, 2024

User Segmentation : While not a specialized analytics tool, Chameleon does offer basic user segmentation based on attributes like user role, behavior, or custom-defined characteristics. This enables you to deliver more personalized experiences, improving user satisfaction and retention.

Analytic Tools

Analytic Tools Feedback Software Data Visualization Software Review

Userpilot vs HelpHero: Which is Best for Your SaaS?

Userpilot

FEBRUARY 14, 2024

This article is going to dive into the Userpilot vs HelpHero debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? You can use it to ensure users know what’s new and how to use it. All UI patterns are available on every Userpilot plan from Starter to Enterprise.

Analytic Tools

Analytic Tools Feedback Software Data Visualization Reporting Tools

UserGuiding vs Chameleon: Which is Better for No-Code Growth?

Userpilot

MARCH 16, 2024

User Segmentation : While not a specialized analytics tool, Chameleon does offer basic user segmentation based on attributes like user role, behavior, or custom-defined characteristics. This enables you to deliver more personalized experiences, improving user satisfaction and retention.

Analytic Tools

Analytic Tools Data Visualization Feedback Software Software Review

Whatfix vs WalkMe – Which Is Better for Interactive User Guides?

Userpilot

MARCH 22, 2023

This article will examine the must-have features of an interactive user guide tool and steer you toward the most appropriate choice for your business needs. TL;DR If you’re looking to educate your customer regarding your product, an interactive user guide is what you need. What users say about Whatfix?

Analytic Tools

Analytic Tools Feedback Software User Testing Data Visualization

Lou Assist for Customer Experience: Features, Pricing, and Review

Userpilot

FEBRUARY 26, 2024

Looking for an effective customer experience tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your customer experience needs. What do users say about Lou Assist?

Data Visualization

Data Visualization Embedded Analytics Analytic Tools Customer Experience

Best Tools for Customer Engagement in SaaS Products

Userpilot

OCTOBER 25, 2022

It also removed its templates, which made it user-friendly. Userguiding is a good solution for basic customer engagement experiences for really small startups, as its starting price ($99 per month as of now) makes it one of the cheapest customer engagement tools on the market. What users say about Userpilot.

Analytic Tools

Analytic Tools Feedback Software Data Visualization Reporting Tools

Lou Assist for Event Tracking: Features, Pricing, and Review

Userpilot

FEBRUARY 26, 2024

In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your event tracking needs. Note: Third-party integrations are only available on the Startup plan ($79/month) of Lou Assist or higher.

Data Visualization

Data Visualization Analytic Tools Feedback Software Onboarding KPIs

Lou Assist for User Behavior Analysis: Features, Pricing, and Review

Userpilot

FEBRUARY 26, 2024

Looking for an effective user behavior analysis tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your user behavior analysis needs.

Data Visualization

Data Visualization Analytic Tools Feedback Software Onboarding KPIs

Importance of A Holistic Product Function in A Startup

UX Research: A Practical Guide to Insights, Budgeting, and Stakeholder Engagement

Webinars

Trending Sources

Navigating the future financial landscape

Webinars

Best Userpilot Alternatives in 2021 – By Use Case and Persona

Continuous Improvement: How It’s Important for Software Developers

Product Positioning Strategies For SaaS: Types and Examples

Homegrown Versus SaaS Feature Toggle Solutions

Lou Assist for Customer Satisfaction: Features, Pricing, and Review

Userlane vs Walkme: Which is the best tool for onboarding?

Chameleon vs Whatfix: Which Is Best For Your SaaS?

GainsightPX for Customer Satisfaction: Features, Pricing, and Review

Userlane for Customer Satisfaction: Features, Pricing, and Review

HelpHero for Customer Satisfaction: Features, Pricing, and Review

Userpilot for Customer Satisfaction: Features, Pricing, and Review

Chameleon for Customer Satisfaction: Features, Pricing, and Review

How To Ask for Customer Reviews? [Different Ways, Best Practices & Tools Included]

Pendo vs Appcues vs Product Fruits for Customer Satisfaction

Appcues for Customer Satisfaction: Features, Pricing, and Review

To build a durable SaaS business, rethink your product roadmap

B2B Customer Journey Mapping Guide For SaaS

User Segment vs User Persona: What’s the Difference & How To Create Both in SaaS

UserGuiding Alternatives – Better User Onboarding Platforms for your SaaS

Top 6 Product Positioning Examples to Inspire Your SaaS in 2022

5 Ways Your Company May Be Misusing OKRs

How To Create Good Onboarding Surveys for SaaS

7 Best Self-Service Software Tools For SaaS

Guide to Choosing the Best Customer Education Platform for SaaS

What is WalkMe? Features, Pricing, and Alternatives

How important is product management for your startup?

Userpilot for Cohort Analysis: Features, Pricing, and Review

Userpilot vs Chameleon: Which is Better for User Analysis?

Chameleon vs WalkMe: Which is Better for No-Code Growth?

Appcues Pricing Explained – Should You Choose The Essentials or Growth Plan?

Whatfix vs Product Fruits vs Userpilot – Which is Best for Your SaaS?

Userpilot vs Walkme: Which is Best for Your SaaS?

Lou Assist for User Engagement Analysis: Features, Pricing, and Review

Appcues vs Chameleon: Which is Better for No-Code Growth?

Userpilot vs HelpHero: Which is Best for Your SaaS?

UserGuiding vs Chameleon: Which is Better for No-Code Growth?

Whatfix vs WalkMe – Which Is Better for Interactive User Guides?

Lou Assist for Customer Experience: Features, Pricing, and Review

Best Tools for Customer Engagement in SaaS Products

Lou Assist for Event Tracking: Features, Pricing, and Review

Lou Assist for User Behavior Analysis: Features, Pricing, and Review

Stay Connected