CardBoard

AUGUST 18, 2023

And then how do you build this discipline into product management so data saves you time by focusing on the things that will really move the needle? This article is your guide to answering those questions. They provide hard facts about your product, like the number of active users or the conversion rate.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Customer Feedback 52

Userpilot

DECEMBER 6, 2022

UX research insights are important to the product design process because they help to: Create a customer-focused product. Improve customer experience and customer satisfaction level. How to collect valuable user insights: Collect customer feedback with in-app surveys. In-app activity report.

Data Visualization 98

Data Visualization Customer Feedback User Testing Feedback Software 98

Userpilot

NOVEMBER 21, 2022

What does the product launch manager do? Does your organization really need such a role if you already have a product manager ? These are just a couple of questions we’re exploring in the articles so if that’s what you’re after, you’re in the right place. Go-To-Market strategy. Ready to dive in?

Product launches 98

Product launches Product Research User Testing Research Software 98

Userpilot

FEBRUARY 7, 2023

In-app communication is one of the most effective ways to engage with your users since it allows you to send contextual messages at the perfect moment. In this article, we’re going to dive deep into the types of in-app messaging, five best practices, and four real-world examples from successful SaaS brands. Userpilot NPS survey.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

The Product HQ

FEBRUARY 1, 2023

This article provides you with various core skills beneficial to your search. Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. TPMs must communicate strategies, roadmaps, and program issues with all key stakeholders.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

Userpilot

JUNE 3, 2022

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. In this article, we’re going to dig deep into the world of customer onboarding. Understanding the Aha moment for your users. How do your users feel?

Analytic Tools 98

Analytic Tools Onboarding KPIs Research Software Feedback Software 98

UX Studio: Product Management

MARCH 19, 2021

Our group set a goal to learn more about features and user needs prioritization. We’ve read amazing articles describing and categorizing these techniques. At some point we realized that none of them show how to pick techniques based on the current stage of your product. Relies a lot on user scoring.

Product Research 109

Product Research User Testing Development Customer Experience 109

Userpilot

MARCH 14, 2024

In the article, we show product managers how to understand how users navigate before getting activated in a SaaS product, how to product analytics to choose the best path to activation, and share 8 tried-and-tested activation strategies. Let’s dive right in!

Data Visualization 105

Data Visualization Customer Experience Customer Feedback User Testing 105

Folding Burritos

DECEMBER 4, 2019

Bugs can be valued in terms of quality outcomes like reducing support needs or improving user satisfaction. Well, th at’s the role of a product strategy. My favorite definitions of strategy are the simplest I’ve found. The one I use most is this: a strategy is what we choose to do.

Research Software 585

Research Software Customer Experience Product Research User Testing 585

Userpilot

SEPTEMBER 23, 2022

Customer churn is a big problem in SaaS companies where monthly recurring revenue is a necessity and buyers have multiple options. To maintain rude financial health, you need to acquire new customers and retain existing ones. In this article, we’ll discuss what customer churn is and why it matters.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

APRIL 27, 2023

Customer feedback is like a window into your customers’ minds. It allows you to understand their pain points, needs, and desires so that you can build better products that satisfy genuine market demands. TL;DR Customer feedback is the data you get from your users about your product and their experience.

Feedback Software 94

Feedback Software User Testing Customer Feedback Analytic Tools 94

Usersnap

SEPTEMBER 29, 2023

It’s about aligning feedback with your product goals and the company’s vision A simple framework you can use: Impact vs. Effort: How impactful is the feedback, and what’s the effort required to implement it? What are the overarching goals of your product? Let’s break down the essentials.

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

Userpilot

JUNE 14, 2023

And learning how to analyze the customer journey will help you to ensure product growth and positive business outcomes. In this article, we’ll cover the definition of customer journey analytics, discuss ways to analyze the customer journey, and review customer journey analytics tools.

Data Visualization 98

Data Visualization Analytic Tools Customer Feedback Feedback Software 98

Userpilot

MAY 29, 2023

Having a customer engagement framework in place will make it easier to organize your customer engagement efforts and track their results. TL;DR Customer engagement strategies can help build stronger relationships with your users and turn them into brand advocates down the line.

Analytic Tools 96

Analytic Tools Feedback Software User Testing Customer Experience 96

Userpilot

OCTOBER 11, 2021

Tracking the right customer retention metrics not only helps you do that but also allows you to find opportunities to improve the overall experience for your customers and increase customer loyalty. Customer Churn Rate calculates how much of your customer base you are losing during a specific period.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Analytic Tools Research Software 98

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? These are only two of the many questions this article tackles. We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96

Userpilot

MAY 9, 2024

From initial sign-up to renewals and upgrades, it guides customers to ensure they have a seamless experience and can easily achieve their goals. The article will teach you how to design an onboarding strategy for your SaaS. TL;DR Customer onboarding helps new users understand and engage with a SaaS product effectively.

Onboarding KPIs 52

Onboarding KPIs User Testing Data Visualization Analytic Tools 52

Userpilot

APRIL 23, 2023

If you’re after answers to these questions, you’re in the right place because that’s exactly what we discuss in the article! We also look at how product managers can use Userpilot to implement product metrics frameworks. GAME product metrics framework. What are its best-known examples?

Onboarding KPIs 98

Onboarding KPIs Framework Analytic Tools Feedback Software 98

Userpilot

JANUARY 23, 2023

It identifies and stirs you towards the most important things you need to achieve sustainable product growth. This article discusses the best growth marketing strategies within the AAARRR funnel. Then, create a strategy, track key metrics , and iterate. Collect customer data with a PMF Survey in Userpilot.

Analytic Tools 98

Analytic Tools Feedback Software Framework Data Visualization 98

ProductPlan

AUGUST 4, 2022

Product roadmapping frameworks work in a very similar way. There are a few routes you can take to achieve your product goals. An effective product roadmap will: Support vision and strategy. A product roadmap will outline how your product vision and strategy can become a reality.

Framework 84

Framework Roadmap Feedback Software Customer Feedback 84

Userpilot

FEBRUARY 6, 2023

Can a user engagement funnel help you grow a loyal customer base and retain more active customers ? User engagement takes all the best parts of existing funnels and applies relevant modern realities to them for better effect. and map the customer touchpoints along the user journey map.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Usersnap

MARCH 4, 2021

We built a feature request option in our product in order to receive more of them quicker from customers. By the end of this article, you’ll be able to: Setup a feature request workflow for your product Take action on the feature requests, and build your roadmap See the tangible impact this workflow could have on your company.

Feedback Software 105

Feedback Software User Testing Research Software Analytic Tools 105

Userpilot

MAY 31, 2021

In SaaS, product marketing is a subcategory of marketing. It involves positioning a product, promoting it, and enabling sales. It’s important for SaaS companies to have a product marketing strategy. It increases sales, improves cohesion between teams, and improves customer understanding. User Persona.

Analytic Tools 97

Analytic Tools Onboarding KPIs Research Software Product Marketing 97

Userpilot

FEBRUARY 17, 2023

What product discovery techniques can product managers use to build products that deliver value for their customers? This is the main question we answer in the article. While searching for opportunities, you need to make sure they are aligned with the product strategy and the business model.

Product Research 98

Product Research User Testing Data Visualization Analytic Tools 98

Userpilot

JANUARY 20, 2024

Looking for an effective user engagement analysis tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your user engagement analysis needs.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 17, 2024

Looking for an effective user behavior analysis tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your user behavior analysis needs.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JULY 18, 2023

What does a product manager do? This is the key question we explore in this article! We look at: 7 key responsibilities of product managers. Different kinds of product manager roles. Qualities of a good product manager. Next, they lead the ideation process and prioritize product and feature ideas.

Data Visualization 98

Data Visualization Product Research User Testing Onboarding KPIs 98

Intercom, Inc.

MARCH 29, 2022

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. To talk more about what modern engagement looks like, let me turn it over to Des Traynor, our Co-founder and Chief Strategy Officer to discuss industry trends and our core beliefs at Intercom.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118