Gainsight

APRIL 18, 2022

This article was originally published by Sales & Marketing Management. . Customer health dashboards are one of the critical keys to durable revenue growth. At its heart, a good dashboard can summarize tens or hundreds or even thousands of metrics on customer experience into one simple, impactful snapshot of sentiment and behavior.

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Userpilot

MARCH 25, 2024

What if we told you you could track user sentiment in the user feedback , social comments, and online reviews you receive? In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment. Userpilot’s NPS dashboard.

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Roman Pichler

APRIL 13, 2021

Listen to this article: [link]. What’s more, every product goal should be aligned with the user and business goals in the product strategy, as I explain in more detail in my article “ Product Goals in Scrum.”. Measuring how well your product is doing at meeting its user, business, and product goals is great. What are KPIs?

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Userpilot

APRIL 22, 2024

This article aims to simplify feature analysis. Review feature usage data. This guides your feature ideation process and ensures you prioritize features based on their ability to meet user needs. Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. We cover: Types of product features.

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Userpilot

APRIL 22, 2024

In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. Encouraging referrals and reviews to expand word-of-mouth. Implement the customer success best practices with Userpilot code-free. This can involve asking your most loyal users to write a G2 review.

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Roman Pichler

SEPTEMBER 4, 2018

Make sure you carry out the necessary prep work prior to the sprint planning meeting. This is necessary for the following two reasons: First, if you start sprint planning without a properly prepared product backlog, you are likely to perform backlog and planning work in a comparatively short, time-boxed meeting. Come Prepared.

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Userpilot

FEBRUARY 21, 2023

In this article, we look at each product's key features, use cases, strengths, and limitations. Dashboard in Heap. This allows product teams to group users who meet certain criteria. You need to install a snippet of tracking code at the top of your site and Heap does the rest. Let's jump right into it!

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Userpilot

NOVEMBER 17, 2021

After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. This article will lay out the good, bad, beautiful, and ugly of WalkMe product tours to help anyone contemplating their platform for user onboarding needs. In many cases, this means training employees on how to use software that’s part of their job.

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Department of Product

OCTOBER 26, 2023

In this article, a Google ML engineer explains everything you need to know about managing your data – and best practices for your product. Researchers at Meta have unveiled Habitat 3 – the latest iteration of software designed to simulate how robots might assist real humans in the home. The company boasts 7.3

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Userpilot

MAY 13, 2024

In this article, we explain the definitions, types, examples, and best practices of customer feedback questionnaires to help you increase your response rate. Gather actionable analytics , review the customer sentiment, and determine which aspects of your platform could use more work. Customizable dashboards; d. Automated alerts.

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Userpilot

MARCH 4, 2024

In this article, you’ll learn: Behavioral design principles to incorporate in your user interface and experience. For example, long sign-up forms can deter users from completing the registration process due to their complexity and time commitment. Most will open the library and check out the first template that meets their needs.

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Userpilot

AUGUST 23, 2023

In this article, we’ll cover the responsibilities of a product analyst, the skills needed in the current job market, and the prerequisites. Data visualization: You need to create easy-to-interpret visuals, such as charts and graphs, and present them in an analytics dashboard. Let’s dive in!

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Userpilot

JANUARY 17, 2023

It involves adapting your product to your customer’s ever-changing expectations through in-app surveys and review gathering, making it timeless. An empty state is what users see when they sign-up, and all they see is a blank dashboard, which puts barriers to value realization and hurts time to value. Optimization. Value delivery.

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Userpilot

DECEMBER 22, 2022

This article dives deep into churn prediction for SaaS, showing you the strategies that work and how to implement them. Customers could churn due to one of the following reasons: Product-market fit failure: This is one of the biggest reasons for churn and something that most startups deal with. What is customer churn?

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Userpilot

MARCH 5, 2024

This article explores the top behavioral analytics tools to help you choose the right one for your needs. Can you customize your dashboards and reports? Userpilot – the best user behavior analytics software for web apps Userpilot is a product growth and digital adoption platform for large and small enterprises.

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Userpilot

MARCH 17, 2022

People are not likely to find value in a software product if they are left alone to figure everything out. But proper user onboarding helps you avoid all that, and that’s exactly what we’ll be discussing in this article. This in turn makes them want to invest time and money into using your software to meet their needs.

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Userpilot

OCTOBER 20, 2023

You can collect feedback for analysis through in-app surveys, online reviews, social media mentions, and customer interviews. This could include analyzing sentiment for online reviews manually, using social media monitoring tools, or a combination of the two. Social media mention/reach reporting dashboard. Source: G2.

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Userpilot

JANUARY 29, 2024

In this article, we will examine what an effective SaaS UX design is, why it’s important, and the best practices to produce a well-crafted design that works. SaaS UX design focuses on creating an intuitive, user-friendly, and efficient interface that allows users to easily accomplish their tasks and goals within the software.

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Userpilot

MARCH 21, 2024

Implementing loyalty programs to reward users who provide feedback, reviews, and referrals to boost retention and advocacy. If you need to enhance the product experience throughout the customer lifecycle, why not book a Userpilot demo to see how you can implement all these strategies without coding? User persona example.

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User Testing Analytic Tools Research Software Feedback Software 105

The Product Coalition

JULY 6, 2022

When the company or product is successful, it is due to their pioneering, faultless leadership, but when the ship starts to sink, it’s due to those dumb engineers that can’t get two lines of code out without hundreds of bugs. This is a classic leadership trap that many leaders (not just CEOs) often fall into.

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Data Visualization Weak Development Team Technical Review Software Review 105

Usersnap

AUGUST 4, 2020

So if you’re thinking about making the switch to Jira or Trello, this article is the right place for you. There’s no objective answer to the question: What is the perfect software? Jira is the best-selling software development tool from Atlassian. Software or website projects require a lot of collaboration and communication.

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Userpilot

AUGUST 31, 2023

This insightful metric quantifies customer loyalty and satisfaction, which offers insights that help analyze your product’s success in meeting customer expectations. In this article, we’ll dive into how to calculate Net Promoter Score with the formula and best methods to do it. What is the Net Promoter Score (NPS)?

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Userpilot

DECEMBER 19, 2022

Today’s article is going to discuss the onboarding phases and their importance for product adoption. Some of these customers churn because they feel the product doesn’t meet their needs or is too complex to use. It can be as simple as using a UI element like the one below to ask for a positive review on any platform of your choice.

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Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Userpilot

MARCH 14, 2023

In this article, we cover: Why user segmentation is essential for product managers. Userpilot is a no-code solution where you can segment users based on various user attributes such as user data, company data, in-app content engagement, etc. For example, a software company could segment its users based on their feature usage.

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Analytic Tools User Testing Customer Feedback Feedback Software 98

UX Planet

FEBRUARY 1, 2024

Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement. Seamless integration with accounting software and the ability to generate tax reports easily would ensure a straightforward and efficient tax experience.

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Analytic Tools Data Visualization Research Software Reporting Tools 86

eG Innovations

MARCH 7, 2023

Getting a replica environment up and running is usually simple on the cloud provided you have the right IaC (Infrastructure as Code) tools set up. Myth #3: Our code is A+ grade quality. We can never have memory leaks Reality: You could have written the best code, but your dependency libraries could have memory leaks.

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Data Visualization Reporting Tools User Testing Artificial Inteligence 52

Userpilot

APRIL 30, 2024

This article will look at what the adoption rate is, what factors influence it, how you can calculate your adoption rate, and how to improve it. You compare it with similar items, check reviews, and weigh the pros and cons. This is a critical thinking stage where you decide if it meets your needs. Your adoption rate.

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Onboarding KPIs Data Visualization User Testing Analytic Tools 103

Intercom, Inc.

JANUARY 5, 2022

If I’m about to do business with your company and your software is going to access my customers’ data, it’s my responsibility to ensure you have the proper controls in place to protect it. We’ve gathered a list of articles, videos, and podcasts you can check out: Score Your Company’s SOC 2 Readiness. Start early.

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Reporting Tools Data Visualization Software Review Technical Review 211

The Product Coalition

MARCH 25, 2022

In this article, we’ll discuss the current state of the fintech market, the occurring trends for 2022 and beyond, and the number of resources needed for a successful project. Regtech apps Regulatory technology (or Regtech) is software that helps companies stay in compliance with all regulatory and legal statements. What is fintech?

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Userpilot

NOVEMBER 1, 2022

In this article, we’ll cover: What personalized customer service is and why it’s beneficial in SaaS. Personalized customer service helps you gain a competitive advantage, meet customer expectations, increase sales and conversions, and increase customer loyalty and retention. Meet customer expectations.

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Intercom, Inc.

APRIL 7, 2020

This way, they have the most important information they need when they log in to our dashboard – even if they don’t check their email, which we do update them continuously through our marketing automation solution.”. For video marketing software Wistia , they’re doubling down on educational resources that take a “help first” approach.

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Userpilot

JANUARY 23, 2023

Real-time personalization helps you meet customer expectations while increasing product growth across the entire user journey. In this article, we cover: What real-time personalization is and why it’s beneficial for SaaS. User behavior analytics dashboard in Userpilot. Create surveys code-free with Userpilot.

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Userpilot

NOVEMBER 30, 2023

These are only some of the questions that the article tackles. First, you can’t build a product that meets user expectations if you don’t understand their needs, behaviors, and motivations. What is the UX research process? Why is it important? What are its stages? Let’s dive in! How do you do it efficiently?

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Product Research User Testing Research Software Data Visualization 104

Userpilot

FEBRUARY 9, 2022

This article covers everything you need to know about building the best user onboarding experiences for new users. Build your new user onboarding experience flows with Userpilot, a no-code product adoption tool. Say your product is project management software. Let’s begin. What is new user onboarding?

Analytic Tools 98

Analytic Tools Research Software Onboarding KPIs Customer Experience 98

Userpilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! Customize dashboards and reports for specific business needs.

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Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Userpilot

DECEMBER 11, 2022

In today’s article, we’ll talk about what conversion analysis is, and its benefits. whether or not your product is meeting user requirements. For a SaaS product, a typical user journey map is a visual representation of every interaction a customer has with the company and software. Userpilot Dashboard.

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Analytic Tools Feedback Software Data Visualization User Testing 98

People-First Product Leadership

SEPTEMBER 17, 2023

To ensure I hit all the key topics, I asked individuals across the organization to do a review - anchoring on people the new PM would be working with directly. While there are numerous articles on how to tackle your own 30, 60, 90 days at a new organization, this post will help you onboard a new team member or your own boss.

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