The Product Guy

MAY 7, 2020

This is my motivation behind writing this article. This article explores multiple aspects of product management. Relative to other standard roles defined in an organization such as Ops, Marketing, Tech etc., Often, this is due to resource constraints rather than a lack of understanding of a PM role.

Technical Review 159

Technical Review Research Software Onboarding KPIs Reporting Tools 159

Userpilot

AUGUST 31, 2023

In this article, we’ll go through the main differences between both tools to help you understand which one is better for you. Setting up a funnel analytics dashboard in GA4 is similar to Heap in terms of setting up steps. As you give it a name, you can see all the details relating to the event in Heap’s Explore event dashboard.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

Mixpanel

APRIL 18, 2024

In this article, I’ll show you how my team and I approach product rollouts at Mixpanel in four major stages—and why no step should go skipped. And other technical gotchas… We have to be ready with answers for any questions that our customer success, support, solution engineers, sales, and post-sales teams might get. How does it work?

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

The Product Coalition

JULY 13, 2022

In this article, we will go over 5 of the best FullStory alternatives on the market, explain what each one does best and how they compare to help you narrow down your choices. While FullStory works for mobile apps, the web/mobile hybrid platform doesn’t cover every framework, particularly with non-native tech stacks (e.g.

Data Visualization 110

Data Visualization Analytic Tools Feedback Software Reporting Tools 110

Userpilot

JUNE 9, 2022

Userlane analytics dashboard provides insights into feature and process adoption within the software application, and it assists in making content creation decisions based on actual user behavior and needs. Userlane Reviews. out of 5 star reviews. Here’s a typical review of Userlane: “What do you like best?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JULY 24, 2023

The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! Thanks to the Hootsuite integration, you can monitor and manage social media accounts and Zendesk tickets from one dashboard.

Embedded Analytics 97

Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Userpilot

MARCH 16, 2023

Looking for an in-depth review of UserGuiding pricing so you can understand whether it’s the right choice for you? Although review sites and word-of-mouth can help you narrow down your choices, they can fail to help you make the right decision. UserGuiding’s dashboard. How much does UserGuiding cost?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Atlassian

FEBRUARY 9, 2022

Subscribe to Work Life Get stories about tech and teamwork in your inbox Subscribe. Related Article. To an extent, employees had to know how our IT teams operate and where to find a resource before they could get help. The reporting dashboard provides a wide range of statics and figures, presented both visually and numerically.

Data Visualization 75

Data Visualization Reporting Tools Analytic Tools Customer Experience 75

Userpilot

FEBRUARY 21, 2023

In this article, we look at each product's key features, use cases, strengths, and limitations. Dashboard in Heap. G2 reviewers give Heap an average score of 4.3, Heap vs Pendo: Heap Review. Another reviewer echos that: I have been able to use Heap to analyze the usage of my product features.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Taking into account the expanding usage of technologies in the financial industry, there is no wonder people started wondering how to make a fintech app. What is fintech? What is fintech?

Research Software 116

Research Software Feedback Software Reporting Tools Data Visualization 116

Userpilot

JANUARY 29, 2024

In this article, we will examine what an effective SaaS UX design is, why it’s important, and the best practices to produce a well-crafted design that works. Provide self-serve resources to give users a feeling of ownership while using your SaaS products and use gamification to improve engagement. Creating S.M.A.R.T

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

JANUARY 9, 2024

In this article, we provide a step-by-step UX audit guide, a checklist for performing a heuristic evaluation, and various other actionable recommendations. Review and analyze to identify improvement opportunities. Use language familiar to the user instead of technical jargon. Google Analytics dashboard. Hotjar dashboard.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

AUGUST 31, 2023

In this article, we'll go through the main differences between both tools to help you understand which one is better for you. Setting up a funnel analytics dashboard in GA4 is similar to Heap in terms of setting up steps. As you give it a name, you can see all the details relating to the event in Heap’s Explore event dashboard.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Userpilot

JUNE 26, 2023

This is the key question we discuss in the article, so if you’re after the answer, you’re in the right place! Implementing customer feedback systems involves gathering feedback via multiple channels, including in-app surveys , interviews, reviews, and social media comments to name a few. NPS dashboard in Userpilot.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Userpilot

SEPTEMBER 2, 2022

In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. SaaS companies need instructional design software tools because they make it easier and cheaper to create eLearning resources. Dashboards and analytics to track learning and engagement. Userpilot review on G2. “We

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

Userpilot

OCTOBER 20, 2023

You can collect feedback for analysis through in-app surveys, online reviews, social media mentions, and customer interviews. This could include analyzing sentiment for online reviews manually, using social media monitoring tools, or a combination of the two. Social media mention/reach reporting dashboard. Source: G2.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

NOVEMBER 17, 2021

This article will lay out the good, bad, beautiful, and ugly of WalkMe product tours to help anyone contemplating their platform for user onboarding needs. The benefits of going with WalkMe include its code-free Editor, large support network, strong feature adoption results, and reduction of technical support tickets. Impressive?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MARCH 3, 2022

In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. Reduce customer churn due to friction. Looking for SaaS knowledge base examples? Ready to get started?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Experience 98

Userpilot

MAY 6, 2024

This article focuses on user profiles in the SaaS context. Technographic details on devices and platforms used to ensure compatibility and support across technologies. Your promoters, on the other hand, could be targeted with messages encouraging them to review the product on sites like G2 or take part in referral programs.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Bain Public

JULY 13, 2020

Since meeting at Techstars Montréal AI Accelerator in 2019, we’ve worked with Blaise Transit to provide them with the product leadership consulting, coaching, advice and support they need to bring their entire technical roadmap to the next level. The Product Strategy: How We’ve Helped Blaise Transit.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Technical Review 52

Userpilot

JANUARY 17, 2023

It involves adapting your product to your customer’s ever-changing expectations through in-app surveys and review gathering, making it timeless. An empty state is what users see when they sign-up, and all they see is a blank dashboard, which puts barriers to value realization and hurts time to value. Optimization.

Feedback Software 98

Feedback Software Research Software Onboarding KPIs Customer Experience 98

Userpilot

OCTOBER 27, 2021

But rest assured, the two are not interchangeable, and in this article we’ll clearly lay out what the differences are and how to choose the best DAP for your company’s user onboarding needs. Having some programming knowledge and technical ability will allow you to make these features even more sophisticated. So let’s get right to it!

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

PMLesson's Ace the PM Interview

DECEMBER 1, 2021

Product management is one of the fastest-growing jobs in tech today, and that growth doesn't look to be slowing down anytime soon. At the end of the day, being a PM at a major tech company can be one of the most fascinating and fulfilling careers for many people. For this reason, product managers are often called "mini-CEOs."

Technical Review 52

Technical Review Analytic Tools Feedback Software User Testing 52

Userpilot

NOVEMBER 30, 2023

These are only some of the questions that the article tackles. Having clear goals will give the project the necessary focus, help you align your team, choose the right research methods, allocate resources efficiently, and recruit the right users. What is the UX research process? Why is it important? What are its stages?

Product Research 104

Product Research User Testing Research Software Data Visualization 104

Atlassian

JANUARY 27, 2022

Subscribe to Work Life Get stories about tech and teams in your inbox Subscribe. Related Article. In Technology. The tool also directs employees to compensation-related resources that help aid their understanding of any changes they need to consider regarding other benefits or taxes. Related Article.

Data Visualization 74

Data Visualization Analytic Tools Feedback Software Technical Review 74

eG Innovations

MARCH 2, 2023

A few months ago, I wrote an article about a serious outage of Azure and how eG Enterprise enabled us and our customers to understand the issue long before Microsoft had confirmed the issue and updated their service status pages. The article, Synthetic Monitoring of Microsoft Azure DaaS (Desktop as a Service) may be of interest.

Analytic Tools 52

Analytic Tools Data Visualization Software Review Systems Review 52

ProductPlan

FEBRUARY 15, 2022

This article explores the skills and characteristics of excellent product operations personnel. A product operations manager at a smaller technology company may engage in different activities than someone at a larger firm. Other roles exclusively focus on customer data, such as product dashboards and KPI tracking.

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92

Userpilot

FEBRUARY 22, 2024

According to Havard Business Review, customer acquisition requires 5 to 20 times more resources than customer retention. This article will walk you through 15 practical strategies to improve customer retention , boost loyalty, and ensure customer satisfaction. It can occur due to payment failure or server errors.

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

eG Innovations

DECEMBER 16, 2021

This article outlines the key differences, examples, advantages and disadvantages for each cloud computing service model so you can choose the best option for your application’s needs. Enterprise resource planning (ERP). IaaS categories of physical and virtualized resources: Compute. Platform as a Service (PaaS). Collaboration.

Analytic Tools 59

Analytic Tools Data Visualization Software Review Customer Experience 59

Userpilot

FEBRUARY 28, 2023

In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions. Bug reports are essential for improving the technical soundness of your product. Let’s dive right into it!

User Testing 98

User Testing Customer Feedback Feedback Software Product Research 98

Bain Public

MAY 29, 2020

FUN FACT: It is actually thanks to the coaching service for innovative and technological SMBs (PMEit) administered by MAIN that we’ve been able to work with some of our incredible clients, Wastack , LiveScale , Blaise Transit and Enkidoo , and provide them with product management, consultancy and coaching support.

CTO Coach 52

CTO Coach Research Software Feedback Software Startups 52

eG Innovations

AUGUST 23, 2022

Azure Advisor analyzes your configurations and usage telemetry and offers personalized, actionable recommendations to help you optimize your Azure resources for reliability, security, operational excellence, performance, and cost. Note: The timeline can be adjusted to review different time periods. About Azure Advisor.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Systems Review 52

Userpilot

APRIL 22, 2024

You can offer in-app support through live chats, resource centers, or interactive walkthroughs. In this article, we’ll show you how to offer support effectively and on a scale! Technical support. Any help that involves the technical team. Resource centers. That’s what end-user support is for.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MARCH 14, 2024

In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your user analytics needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. In other words, you don’t need a lot of technical knowledge or expertise.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

MARCH 14, 2024

In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your event tracking needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Under the Data tab of your Heap dashboard, you can access raw event data.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

Userpilot

MARCH 14, 2024

In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your SaaS reporting needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. flows, checklists , resource center , etc.). Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MARCH 14, 2024

In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your funnel analysis needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Under the Data tab of your Heap dashboard, you can access raw event data.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Software Review 52