UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users.

Data Visualization 78

Data Visualization UX Research Software Feedback Software 78

The Product Coalition

JANUARY 25, 2024

We’d like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the research, development and writing of this article. Chatbots have become integral to various industries, providing real-time assistance, automating tasks, and improving user experiences.

Artificial Inteligence 133

Artificial Inteligence Reporting Tools Feedback Software Research Software 133

Alchemer Mobile

APRIL 11, 2018

Editor’s note: As a follow up to the article from Ashley Sefferman that was written for the 280 Group blog last month, this month we’ve invited Roger Snyder from 280 Group to discuss how to turn the data these metrics provide into real insights to better manage your product strategy. Look at the Big Picture.

Data Visualization 140

Data Visualization Research Software Customer Experience User Testing 140

Userpilot

OCTOBER 20, 2022

The Net Promoter Score (NPS) is one of the most critical SaaS metrics as it measures user sentiment over time. In this article, we’ll discuss 10 strategies you can use to improve your Net Promoter Score and thus increase customer satisfaction and loyalty. It helps you gain valuable insights and optimize the customer journey.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Mind the Product

JANUARY 6, 2020

The tips below have all helped me, so I hope this article will help product managers to cut through the noise and better understand how AI can fit into their daily work. Most products we work on require decision-making based on data, though the method for making decisions can vary. A Broad Definition Enables Better Problem-solving.

Artificial Inteligence 114

Artificial Inteligence Data Visualization Product Management Product Manager 114

Userpilot

MAY 17, 2024

This article covers the key types of gamification and real-life examples to inspire you. UX designers use this powerful tool to create sticky products and drive customer loyalty. Done well, gamification helps to drive user engagement, improve usage frequency , and increase user retention. Improves user retention.

Customer Experience 52

Customer Experience UX Onboarding KPIs Data Visualization 52

Userpilot

MAY 13, 2021

In this article, we’ll explore what product intelligence is in detail. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. A product either needs to entertain, inspire, or inform customers. Complex behavioral data from complex user experiences.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

UX Studio

OCTOBER 4, 2023

Communicating information and demonstrating brand identity can affect the user experience a lot, so we have to pay a lot of attention to this. In more detail, to achieve a specific goal, AI has the ability to take actions by analyzing and using huge amounts of data, making predictions of the future.

Artificial Inteligence 73

Artificial Inteligence UX Research Software Data Visualization 73

The Product Coalition

AUGUST 10, 2021

In the beginning it was entertaining, but now just seems a waste of time. When Fin came around, he was charming, nice and entertaining. Ursula is very quick to volunteer he services when it comes to driving someone. Making Products Feel Friendly A good User Experience for me is just simplicity. Do you like Anise?

Customer Experience 156

Customer Experience User Testing Customer Feedback Feedback Software 156

UX Studio

JUNE 15, 2022

This article addresses the improvements in digital education by utilizing the tools of ux research and ux design. Grand View Research research firm states that “Digital education is predicted to thrive with a wide array of beneficiaries across the geographical regions, age, and socio-economic conditions.”

Education 75

Education Research Software Feedback Software User Testing 75

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Userpilot

MARCH 28, 2022

In this article, we are looking at some really good UX design examples that will inspire UX designers. Great UX design helps users easily achieve their goals and complete their tasks without friction. Good UX examples we cover: Good UX examples are characterized by simplicity, usability, and visual design. Get a demo to see how!

Analytic Tools 111

Analytic Tools Feedback Software UX Data Visualization 111

UX Studio: Product Management

DECEMBER 7, 2022

“It is a capital mistake to theorize before one has data.” – we couldn’t agree more with this quote from Arthur Conan Doyle. It’s an extremely powerful tool to understand your audience better, make data-based design decisions, and invest in the right solutions. NN/g is an American user experience and UX research company.

User Testing 52

User Testing Research Software Product Research UX 52

Userpilot

MARCH 10, 2022

Since SaaS businesses are subscription-based models, most of the revenue comes from repeat purchases, i.e., user retention. Thus, improving user retention can help you boost revenue growth. In this article, we’ll look at the key retention metrics and what tactics you can use to improve retention. So, let’s dive in!

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Customer Feedback 98

UX Studio: Product Management

JULY 14, 2021

Many local and international design thinking companies offer similar services. Moreover, we also answer the following essential questions in the article: What do design and innovation consulting firms do? Enterprise innovation, growth strategy, new business models development, brand strategy, and design are among R/GA core services. .

Consulting 87

Consulting Research Software Reporting Tools User Testing 87

Izenda

APRIL 13, 2020

The argument is this: by referring to someone as a user, it defines them as an extension of the thing they are using. The focal point is on the tool – not the person. In other words, users are not real. Many PMs rely on customer data to create a general idea of the buyer persona. They rely on data.

Customer Experience 60

Customer Experience Product Management Product Manager Entertainment 60

Modus Create

MARCH 14, 2023

Audi — Reducing Marketing Costs with Unreal Engine Automobile Audi, a subsidiary of Volkswagen AG, had a high dependence on external service providers to create visuals for its products. Hasbro — Regaining Momentum with Omnichannel Marketing Toys and Entertainment Hasbro’s stock prices tell a fantastic story.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

The Product Coalition

DECEMBER 8, 2019

Product vision, strategy, goal setting User experience. User research, design principles, prototyping, psychology Innovation. Ideation, iteration, experimentation, growth Measurement & Insight. Data, analytics, optimization, analytics tools Product delivery. Market Competence ?????

Weak Development Team 92

Weak Development Team Development Analytic Tools User Testing 92

The Product Coalition

OCTOBER 25, 2018

This article will describe the best marketing practices for your mobile app and how to effectively build a successful marketing strategy. 2) Engage Your Users with Multiple Platforms Apps thrive when users are engaged. Your website and app should encourage users to subscribe to your content.

User Testing 60

User Testing Feedback Software Customer Experience Marketing 60

Userpilot

NOVEMBER 24, 2022

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Launching a customer education program can streamline the customer journey, increase customer retention, and reduce the support costs for your product or service. What is customer education?

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Data Visualization 98

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

freshtrax

SEPTEMBER 10, 2019

In this article, we will explore some of traditional media’s creative and innovative survival strategies and how they are working in the Japanese market. The main reason for this increase is the prevalence of smartphones and smart speakers and people using services like “radiko” to listen to radio programs on their digital devices.

User Testing 77

User Testing Research Software Customer Experience Advertising 77

Intercom, Inc.

APRIL 1, 2021

It’s one of the most visited websites on the internet, curated by a global network of hundreds of thousands of volunteers who have written over 55 million articles in 300 languages. Because my commitment has always been access and leveraging technology as a tool for access. Hiring is a process – it’s not enough to wish for diversity.

Research Software 223

Research Software Customer Experience Healthcare Data Visualization 223

Userpilot

NOVEMBER 27, 2023

This article will explore the differences in both strategies and how to implement each of them. Product-led growth is a business strategy that focuses on the product as the primary tool for customer acquisition and retention. User insights reveal how well your product is performing and what is needed to improve the customer journey.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience Product Research 105

Userpilot

NOVEMBER 8, 2022

Customer engagement technology helps to increase engagement and reduce churn through in-depth analytics, personalization, better communication, and engagement at scale. One of the most common examples of artificial intelligence in the business world is using chatbots for self-service support. What is customer engagement technology?

Analytic Tools 98

Analytic Tools Feedback Software Customer Communications Customer Experience 98

Userpilot

MAY 31, 2023

A good UX design helps to make your product easier to use and create a delightful experience. Zoom uses a simple UI to limit user distractions and make it simple to find key features. Slack’s empty state helps to show its features and minimize the user’s cognitive load. This includes buttons, toggles, or icons.

UX 97

UX Customer Experience Data Visualization User Experience 97

Userpilot

DECEMBER 13, 2022

Getting new users signed up and beginning to get value from your product is a challenge many product managers will face: onboarding UX best practices can help you tackle it effectively. In this article, we’ll break down exactly the tools , techniques, and tactics you can leverage in your product. Ready to get into it?

Onboarding KPIs 98

Onboarding KPIs Feedback Software UX Data Visualization 98

Userpilot

MARCH 15, 2021

In this article, we’ve compiled all the best tools you need to boost customer engagement and categorized them according to the user behavior metrics outlined in the AARRR framework. They’re looking to be entertained.” To harness the incredible value of product-led growth, you need to have the right engagement tools.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

eG Innovations

NOVEMBER 19, 2021

Amazon Web Services (AWS) is one of the most comprehensive and broadly adopted cloud service providers in the industry, offering over 200 fully featured services from data centers globally. A recent survey estimates that AWS is the largest cloud service provider and accounts for 32% of the worldwide cloud services market.

Data Visualization 59

Data Visualization Analytic Tools User Testing Customer Experience 59

Userpilot

FEBRUARY 16, 2022

If you want to know more about product performance benchmarking, and how to improve your numbers, then continue reading our article. It enables you to identify ways to improve your product and make data-based business decisions. Empower you to make data-backed decisions. It empowers you to make data-backed decisions.

Onboarding KPIs 98

Onboarding KPIs Data Visualization Product Research Customer Experience 98

Userpilot

JANUARY 18, 2022

Implement a preloader to make the product or app look more professional, reinforce the branding and product positioning, make the waiting time pass more quickly, and ultimately stop users from leaving the page or app before it’s ready to use. Skyscanner’s preloader lets the users know what they’re waiting for.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Customer Experience 98

The Product Coalition

OCTOBER 23, 2019

million bookings made every day, and every tenth person in the world employed in travel services, it’s no surprise that the value of the travel industry is estimated to hit $13.5 Booking, Airbnb, and Expedia disrupted the travel industry by empowering customers with new tools to build their routes, find itinerary options and plan activities.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

Userpilot

MAY 23, 2022

This article shows you how. The happy path, also called happy flow or golden path refers to a series of ideal steps that the user takes within your product to achieve the desired result. Exception paths arise from fault conditions like data entry errors, and they don’t lead the user to expected outcomes.

Feedback Software 105

Feedback Software Analytic Tools UX User Testing 105

Mixpanel

MAY 5, 2021

He was the Director of Product at Slack, focused on growth in the freemium, self-service business. ’ To change this culturally, you really need to work hard at emphasizing quality throughout the user experience.” ” and “What data supports users actively valuing it? .”

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

The Product Coalition

FEBRUARY 8, 2019

House appliances, transportation, entertainment… innovations became staple items of contemporary human life. But, the more we approached the current century, the better recognized user journeys were. For sure, any customer survey would have told you that the Internet was demanding similar services. The more, the better.

Analytic Tools 60

Analytic Tools User Testing Research Software Product Research 60

Userpilot

JANUARY 24, 2023

Boosting user engagement is a surefire way to nurture customer loyalty, but how do you actually encourage users to use your product? In this article, we’re going to go over how engagement gamification increases user engagement, how you can implement it, and the best practices to follow! What is SaaS gamification?

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

FEBRUARY 20, 2023

In SaaS, smooth user onboarding is essential to engage and activate users. But what are some good user onboarding examples that can explain this better? In this article, we’ll cover what user onboarding is, why it’s important for SaaS businesses, and how successful companies have implemented it.

User Testing 98

User Testing Customer Experience Feedback Software Customer Feedback 98