Product Talk

MAY 4, 2022

Similarly, the opportunity solution tree can be an incredibly powerful tool for keeping track of your desired outcome , the opportunities you learn about during discovery, the solutions you’re considering for each opportunity, and the experiments you’ll run to assess your ideas. Tweet This.

Research Software 289

Research Software Feedback Software Product Research Data Visualization 289

Roman Pichler

APRIL 7, 2025

Listen to the audio version of this article: [link] AI Strategy Benefits My research shows that AI can help you make better strategic decisions faster, at least for certain products. [1] 2] Market Research AI-based tools can discover user and customer trends using predictive analytics. 5] What about Product Roadmap Generation?

Product Strategy 193

Product Strategy User Testing Data Visualization Strategy 193

Userpilot

DECEMBER 31, 2024

You see, although we work hard to make Userpilot the best product adoption tool on the market, we know it isnt the perfect fit for every business. A quick look into Userpilot In a nutshell, Userpilot is an all-in-one product growth platform that enables businesses to increase product metrics at every stage of the user journey.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. This article will help reduce such churn by refining your product management and UX analysis approach. UX analytics tools worth considering. How to start your UX analysis.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

The Product Coalition

JANUARY 15, 2021

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. If used in the right manner, this API can help apps greatly in improving their ratings.

Feedback Software 168

Feedback Software Systems Review Software Review Reporting Tools 168

Userpilot

MAY 27, 2025

This article provides an in-depth and honest review of the platform. Youll also see where WalkMe performs best and when another tool might be a better fit for mobile app engagement. WalkMe Mobile is a part of the WalkMe platform built specifically for mobile apps. Curious about WalkMe Mobile?

Software Review 69

Software Review Onboarding KPIs Data Visualization Analytic Tools 69

Product Talk

JANUARY 24, 2024

These touchpoints will allow you to collect stories that help you identify opportunities and build out your opportunity solution tree. For this Tools of the Trade , I spoke with several members of the CDH community to learn how they have approached recruiting customers or users in the very early stages of a product or company.

Research Software 302

Research Software Feedback Software User Testing Customer Experience 302

Intercom, Inc.

NOVEMBER 30, 2021

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Juggling outdated, disjointed tools is a recipe for team burnout, customer dissatisfaction, and ultimately, churn. Strategy first, technology second. Customer support is more business-critical than ever.

Technical Review 250

Technical Review Feedback Software Analytic Tools Reporting Tools 250

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, processes, tools, products, and services. Read the article to know what it is? Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever.

Reporting Tools 158

Reporting Tools Software Development Software Developers Feedback Software 158

Roman Pichler

APRIL 2, 2019

One company I worked with, for example, assigned developers who had worked on enterprise systems using an ancient programming language to develop a brand-new, embedded product with the latest technologies. This led to a bloated, over-complicated code base and a product that was difficult to adapt and expensive to maintain.

Feedback Software 229

Feedback Software Research Software User Testing Customer Experience 229

Userpilot

MARCH 9, 2025

According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. The solution seems obvious: improve your customer research process. What is customer research in SaaS? This helps prioritize updates based on actual needs, not just assumptions.

Research Software 77

Research Software User Testing Analytic Tools Feedback Software 77

Userpilot

MARCH 5, 2025

That’s where customer engagement software comes in. The right platform will equip you with the tools to interact effectively, gather valuable feedback, and build lasting customer relationships. Integrations with other tools: Does it integrate with CRM, marketing automation, and other essential business applications?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Product Innovation Educators

FEBRUARY 17, 2025

Recently, at Hemnet, Sweden’s beloved property platform, she led product development that drove a 130% increase in top line revenues, making it the growth engine of the business. As we’ll explore in this article, effective product management requires a unique blend of skills that goes beyond traditional leadership models.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

Roman Pichler

FEBRUARY 14, 2023

Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teams develop successful products. Otherwise, you might ask the wrong people for feedback on the increments and hence draw the wrong conclusions. But it’s not enough on its own.

Product Research 382

Product Research Feedback Software Research Software User Testing 382

Roman Pichler

NOVEMBER 2, 2021

Listen to this article: [link]. A development team does a good job if the following three conditions are fulfilled: First, the group reliably meets the agreed sprint goals and delivers product increments that offer a great user experience and exhibit the desired software quality. What is Bad Performance? But this would be wrong.

Weak Development Team 373

Weak Development Team Development Software Review Technical Review 373

Userpilot

JULY 29, 2024

Using software for product management. This article will examine some of the best product management software in the market. TL;DR Choose a product management platform with advanced features, a user-friendly interface, customization, third-party integrations, scalable pricing, robust security , and collaboration features.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Userpilot

MAY 17, 2025

Everyone enjoys using mobile apps in their native language. In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. This article will provide a hands-on guide. How do you go about it?

Analytic Tools 62

Analytic Tools Feedback Software Research Software Data Visualization 62

Product Talk

JUNE 19, 2024

I’m disappointed to see the rise of generative AI tools that are designed to replace discovery with real humans. But when we use generative AI to replace customer interviews , to generate opportunity solution trees , or to do our thinking for us, we fundamentally misunderstand the purpose of discovery. Don’t get me wrong.

Generative AI 334

Generative AI Product Research Feedback Software Analytic Tools 334

Product Innovation Educators

JULY 15, 2024

This article explores the stages of a product’s life, from launch to retirement, and how they differ across industries and product types. For software and SaaS products, development and lifecycle management often overlap. For software and SaaS products, development and lifecycle management often overlap.

Feedback Software 233

Feedback Software Research Software User Testing Customer Feedback 233

Roman Pichler

APRIL 13, 2021

I am not a big fan of “standard” KPIs, for example, customer acquisition cost (CAC), churn, and number of active users for SaaS products. Say I want to offer a product that reduces the blood sugar levels of individuals who have type-2 diabetes and that generates £50k of revenue within the first 12 months of launching the app.

Feedback Software 280

Feedback Software Data Visualization Analytic Tools Research Software 280

Userpilot

JULY 7, 2024

Wondering which customer communication management software is ideal for enhancing customer interactions in your SaaS product? In this article, we examine what customer communications management software is and what to look out for when selecting one. We also consider the top 10 CCM software products on the market today.

Customer Communications 105

Customer Communications Analytic Tools Feedback Software Reporting Tools 105

Userpilot

JULY 9, 2024

Looking for the best customer experience management software to fuel growth and drive product adoption ? This comprehensive guide breaks down the top 10 platforms, comparing features, pricing, and benefits to help you make an informed decision. Or is analyzing customer feedback more important to you? Search no further.

Analytic Tools 102

Analytic Tools Feedback Software Research Software Reporting Tools 102

Userpilot

OCTOBER 19, 2024

In this article, we explore the concept of customer satisfaction – how to measure it, why it is important for your business, and how you can improve customer satisfaction levels. What does customer satisfaction look like for SaaS businesses? As a result, satisfying customers is key to any success in SaaS.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

The Product Coalition

FEBRUARY 10, 2022

The number of solutions for publishing video content is growing, and so is the user population. Unsurprisingly, business operators increasingly wonder about how to build a live streaming app. Moreover, this area has become extremely lucrative due to lockdowns and restrictions of the pandemic. How does live streaming work?

Feedback Software 178

Feedback Software User Testing Technical Review Data Visualization 178

Userpilot

AUGUST 18, 2024

SaaS tools are the industry's biggest open secret. Wondering what type of tools you should have in your stack? Then read on to discover the top 20 cloud-based apps that will help streamline different parts of your business. TL;DR SaaS tools are applications that users can access through an internet connection.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Research Software 104

The Product Coalition

NOVEMBER 1, 2022

Innovative emerging technologies in tourism have changed business models, so understanding consumer behavior in tourism is essential. This article examines factors influencing consumer behavior in the buying behavior process and its importance to business operations. Few consumer behavior concepts and models exist in the tourism field.

Research Software 141

Research Software Feedback Software User Testing Travel 141

The Product Coalition

NOVEMBER 2, 2022

Is it worth developing an Instagram-like app? Read this article to learn how to build an Instagram-like app in five steps. Instagram is a unique photo-sharing platform that has no comparable clone app in terms of popularity. The main thing is to implement unique features in your software product.

Analytic Tools 147

Analytic Tools Research Software Feedback Software User Testing 147

Lenny Rachitsky

JANUARY 14, 2025

Her background is in developer tools and distributed systems. I’ve yet to come across a software leader who isn’t. In the past, most measurements focused on activity—like lines of code, number of commits, story points shipped—which don’t tell a complete story about performance.

Product Research 132

Product Research Research Software Data Visualization Reporting Tools 132

Roman Pichler

SEPTEMBER 11, 2023

Listen to the audio version of this article: [link] Organise the Team around a Product As the name suggests, a product team is focused on a product. For a commercial product, they might include a marketer, a sales rep, and a customer support team member, as I explain in more detail in the article Getting Stakeholder Engagement Right.

Reporting Tools 385

Reporting Tools User Testing Customer Experience Product Research 385

Userpilot

APRIL 21, 2024

Are you using in-app customer support to resolve your users’ issues faster and streamline the support process? By integrating customer support directly into your software app or website, you can: Boost user retention. Allow video tutorials to run in-app instead of sending users to third-party platforms.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Embedded Analytics 98

Userpilot

MAY 7, 2024

Using no-code tools for product managers allows you to build, iterate, and deploy software products without any coding knowledge. Let’s review the top five no-code tools tailored for product teams, including their key features and usage in product management. Offers plans for teams of all sizes.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Software Review 105

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. Pendo – best digital adoption platform for mobile apps.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

Research Software 156

Research Software Feedback Software Reporting Tools Data Visualization 156

Product Talk

APRIL 11, 2018

” Writing code is a perfectly valid way to learn, if it’s the fastest way to learn. Writing code is a perfectly valid way to learn, if it’s the fastest way to learn. The key with discovery is speed of learning, not speed of writing code. If writing code helps us learn faster, by all means do it. Tweet This.

Product Research 243

Product Research Customer Experience Software Review Feedback Software 243

Userpilot

MAY 7, 2024

Frustrated trying to design interactive software walkthroughs that drive activation? But don’t worry—this article will provide some inspiration. We handpicked a few of the best SaaS walkthrough examples and explained what made them great. It applies to both web apps and mobile apps.

Feedback Software 105

Feedback Software Analytic Tools Reporting Tools Customer Communications 105

Userpilot

MAY 31, 2025

Intercom first launched in 2011 and has since rolled out regular updates, including the Mobile SDK to bring messaging and support directly into native apps. This article will provide an in-depth review of the platform. Well cover its key features, pricing, and real user reviews. Who is Intercom Mobile best for?

Analytic Tools 66

Analytic Tools Data Visualization Software Review Feedback Software 66

Userpilot

APRIL 10, 2024

Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Localize your knowledge base.

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Feedback Software Analytic Tools Research Software Data Visualization 103