The Product Coalition

MAY 23, 2022

A metaverse is a 3D virtual universe enhancing the digital mode of social interaction by incorporating Virtual Reality (VR), Augmented Reality (AR), Mixed Reality (MR), Internet of Things (IoT), gaming, blockchain as well as the principles of social media and commerce to provide engaging user experiences.

Customer Experience 123

Customer Experience Inbound Outbound User Testing 123

The Product Coalition

OCTOBER 6, 2023

But how do machines learn to detect emotions, and what business opportunities does emotion AI present? Later, these features are pre-processed and used to train a machine learning algorithm that can precisely predict the emotional states of users. Robots with emotions can perform complex tasks better.

Research Software 131

Research Software Reporting Tools Data Visualization Automotive 131

Intercom, Inc.

OCTOBER 13, 2020

We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. These bots help businesses deliver both radical efficiencies and better, faster support experiences. Support teams get a lot of repeated inbound questions, which get tedious to answer.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

Intercom, Inc.

JUNE 23, 2020

The internet is moving more businesses and people online, and driving a huge increase in inbound support volume. Meanwhile customer expectations are rising – they expect better experiences and immediate support resolutions. This leads to more and more inbound support volume. This reduces inbound volume.

Customer Communications 245

Customer Communications Customer Experience User Testing Inbound 245

Intercom, Inc.

OCTOBER 13, 2022

Meet the five brand-new product innovations that will drive up customer engagement this fall – including our biggest messenger update yet. We’re excited to share five brand-new product announcements with you today. We’ve just wrapped up another edition of New at Intercom to share our fall 2022 product launch with everyone.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

Amplitude

JULY 17, 2019

What you’ll learn about from podcast: As a personal project of the three hosts, Partially Derivative covers data analytics topics, often closely related to deep learning, machine learning, and other AI topics. Partially Derivative explains complex deep learning concepts in a laid back, listener-friendly way.

Data Visualization 94

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 94

Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. Best AI tools to analyze data: Microsoft Power BI: business intelligence tool using machine learning. MonkeyLearn: analyze your customer feedback using ML. Brand24: AI tool for social listening.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98