Gainsight

MAY 18, 2023

According to Rumelhart, “ Horizon AI has been a part of Gainsight’s technology for some time, but generative AI is the next frontier. At Gainsight, we’re all in on generative AI.” It’s clear that Digital Customer Success, powered by generative AI, is the next evolution of CS.

Generative AI 52

Generative AI Data Visualization Reporting Tools Analytic Tools 52

Modus Create

FEBRUARY 12, 2025

AI wont replace developers, but it will make underperformers stand out AI will evolve from a helpful sidekick to a proactive collaborative pair programming partner. Generative AI will find practical niches, automating repetitive tasks and scaffolding prototypes. Organizations can no longer afford reactive approaches.

Analytic Tools 40

Analytic Tools Weak Development Team Data Visualization Technical Review 40

Userpilot

JANUARY 16, 2024

TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.), Idea creation : Use ChatGPT to generate new feature ideas , campaigns, blog post topics, product differentiation ideas, and more.

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

Userpilot

APRIL 24, 2024

Generative AI has changed how tech companies do business. companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. In 2023, over 26% of investments in American startups were directed toward AI-related companies. Example of AI bias. About 73% of U.S.

Analytic Tools 93

Analytic Tools Feedback Software Data Visualization Reporting Tools 93

AB Tasty

AUGUST 19, 2024

And while browsing the same website, users’ expectations can vary, with some knowing exactly what they want and others needing to explore, check your returns policy, learn about your sustainability initiatives, and so on. We have all heard the hype about how AI has been revolutionizing how marketers approach experimentation.

Data Visualization 52

Data Visualization Artificial Inteligence User Testing Analytic Tools 52

Mironov Consulting

NOVEMBER 15, 2023

     “AI-Washing” AI-washing (see greenwashing ) is quickly announcing and shipping something (anything!) that can be labeled AI or machine learning or LLM-ish or generative.     At some point, actual ROI will determine ongoing funding.

Data Visualization 75

Data Visualization Technical Review Artificial Inteligence User Testing 75

Gainsight

OCTOBER 4, 2024

As a customer success (CS) leader, I’ve witnessed firsthand the transformative power of artificial intelligence in our industry. The rapid evolution of AI technology is reshaping how we engage with customers, manage our teams, and drive business growth.

Reporting Tools 52

Reporting Tools Customer Feedback Data Visualization Customer Experience 52

Gainsight

OCTOBER 4, 2024

As a customer success (CS) leader, I’ve witnessed firsthand the transformative power of artificial intelligence in our industry. The rapid evolution of AI technology is reshaping how we engage with customers, manage our teams, and drive business growth.

Reporting Tools 52

Reporting Tools Customer Feedback Data Visualization Customer Experience 52

Department of Product

OCTOBER 5, 2023

Amazon will invest up to $4 billion in Anthropic, giving Amazon a minority ownership in Anthropic and in return, Amazon developers will be able to incorporate Anthropic’s generative AI capabilities into their work via Amazon Bedrock. If we keep to this metaphor, we know the critical place to focus is that 20% differentiation.

Analytic Tools 52

Analytic Tools Research Software Data Visualization Artificial Inteligence 52

Gainsight

JULY 11, 2023

As the technology market enters a new era, Customer Success (CS) has become a critical differentiator for businesses. Artificial Intelligence (AI). AI saves Customer Success Managers (CSMs) time by acting like a digital sidekick, serving up the content customers need without burning out the CSM team.

Analytic Tools 40

Analytic Tools Reporting Tools Data Visualization Artificial Inteligence 40

Department of Product

NOVEMBER 2, 2023

The company’s CEO Bill Ready used the earnings report to reiterate some of Pinterest’s unique product differentiators: visual search, discovery and the a new shopping platform were all examples of new products that were finding their “best product market fit in years”. Generative AI has a new use case: political campaigning.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52