Centercode

AUGUST 27, 2019

Due in part to the speed of development, test automation, and artificial intelligence, a greater proportion of test management is now influenced or even controlled by developers. That’s not just a tech company problem. Jennifer : It all comes down to the roles and responsibilities that humans have over machines.

Artificial Inteligence 49

Artificial Inteligence Research Software User Testing Technical Review 49

Lenny Rachitsky

APRIL 9, 2024

Furthermore, soft skills like product sense, communication, creativity, and being the glue that enables a team to operate at their very best will become even more important (and a differentiator among companies). That everybody should learn how to program. It is our job to create computing technology such that nobody has to program.

Data Visualization 116

Data Visualization ChatGPT Research Software Product Management 116

Gainsight

JULY 11, 2023

As the technology market enters a new era, Customer Success (CS) has become a critical differentiator for businesses. Artificial Intelligence (AI). According to Gainsight’s The Evolution of Customer Success Report , 98% of companies plan to increase or maintain CS headcount over the next year. The next frontier?

Analytic Tools 40

Analytic Tools Reporting Tools Data Visualization Generative AI 40

Mixpanel

JUNE 8, 2021

Voted by Apple as the number one podcast app, Entale is changing the game by incorporating artificial intelligence into its platform to take listeners on a voyage of discovery. Say you’re listening to a movie review podcast and they’re talking about Tiger King. HB: My role is Co-founder and CEO.

User Testing 52

User Testing Analytic Tools Customer Experience Reporting Tools 52

Gainsight

JULY 11, 2019

In the vast majority of B2B SaaS market categories, your product functionality, machine learning algorithms, and a plethora of “out-of-the-box” APIs are now commodities. They’re no longer differentiators. Perhaps your company is an increasingly rare specimen with truly differentiated product capabilities.

Strategy 45

Strategy Technical Review Customer Experience B2B 45

eG Innovations

MARCH 2, 2023

And at 08:15 AM the @MSFT365Status account confirmed the issue was (probably) a wider issue in the underlying Azure networking stack, stating “We’ve identified a potential networking issue and are reviewing telemetry to determine the next troubleshooting steps.

Analytic Tools 52

Analytic Tools Data Visualization Software Review Systems Review 52

UX Studio

MAY 30, 2023

Given all that, reliable brands are more likely to differentiate themselves and earn customer loyalty. If your value proposition involves disrupting mental models and challenging the status quo, trust plays an even more significant role. Social proof, especially reviews, is no exception to the transparency principle.

UX 97

UX Reporting Tools Research Software Data Visualization 97

Roman Pichler

MAY 13, 2024

New technologies alone introduce change and uncertainty—think of the Internet of Things, Blockchain, machine learning, and generative AI, for example. Additionally, schedule regular collaborative strategy reviews —at least once per quarter—and invite the key stakeholders and development team members to them.

Customer Experience 255

Customer Experience Product Research Technical Review Data Visualization 255

Intercom, Inc.

MARCH 12, 2020

What has changed, however, is the underlying technology that powers these interactions and, ideally, makes them a lot smoother than the bygone days of toxic hold music. But the way we go about it has changed in the form of the technology that is being used today to drive a better experience and to help companies create a better experience.

Customer Experience 164

Customer Experience User Testing Customer Feedback Feedback Software 164

The Product Coalition

JANUARY 3, 2020

The Hard Thing About Hard Things) At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. What do I mean by politics? Ben Horowitz?—?The

Feedback Software 80

Feedback Software Product Research Research Software Weak Development Team 80

PMLesson's Ace the PM Interview

MARCH 20, 2021

Their role, then, would entail collecting, modeling, analyzing, and presenting that data while building machine learning or predictive analytics models so that a company can have insight into the future. The role ultimately comes with many different hats and responsibilities.

Data Visualization 64

Data Visualization Artificial Inteligence Reporting Tools Analytic Tools 64

Department of Product

NOVEMBER 2, 2023

The company’s CEO Bill Ready used the earnings report to reiterate some of Pinterest’s unique product differentiators: visual search, discovery and the a new shopping platform were all examples of new products that were finding their “best product market fit in years”. Full State of Tech Salaries report. One video has amassed over 3.4

Research Software 52

Research Software Data Visualization Analytic Tools Reporting Tools 52

Gainsight

MAY 18, 2023

Karl Rumelhart, President of Products, Technology, and Global Operations at Gainsight Karl Rumelhart, President of Products, Technology, and Global Operations at Gainsight, kicked off the Product Keynote to explain how Gainsight’s three product lines come together to power Digital Customer Success. We’re talking about our Product team.

Generative AI 52

Generative AI Data Visualization Reporting Tools Analytic Tools 52

The Product Coalition

JULY 8, 2019

It’s a complex technology, but the idea is very simple. Blockchain is the underlying technology that allows the existence of Bitcoin, for example. There is probably no other technology that causes that much buzz, along with Artificial Intelligence. Early bitcoin failure stories promoted even more skepticism.

Technical Review 60

Technical Review Artificial Inteligence Systems Review Data Visualization 60

Userpilot

FEBRUARY 28, 2024

Userpilot could be a better alternative to Pendo due to its advanced user onboarding , product adoption , product analytics , and user feedback capabilities. This helps you collect and review data all on the same platform. Mobile reviews. Steep learning curve. Source: Pendo. User segmentation.

Data Visualization 105

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 105

Product Management Lessons from the Trenches

DECEMBER 17, 2018

Fortunately, technology has been rapidly advancing and there are tools available that make this a solvable problem. Where Might Natural Language Processing Add Value to Your Business? Natural Language Processing is a type of Artificial Intelligence focused on helping machines to understand unstructured human language.

Technical Review 30

Technical Review Feedback Software Artificial Inteligence User Testing 30

Business of Software Conference

OCTOBER 11, 2023

9:15 Jason Cohen: Building your Permanent Defensible Strategy Slides from Jason Cohen’s Talk A glass of water at room temperature has 7 septillion molecules Each molecule is moving at twice the speed of sound If aligned, the water would shoot off at that speed (like a watersaw) In tech support, most tickets are produced by small clients, but (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

eG Innovations

JULY 30, 2021

As we indicated in our previous blog, AIOps (Artificial Intelligence for IT Operations) refers to the application of machine learning analytics technology that enhance IT operations analytics. Technology vendors are focused on functionality first and monitoring is many a times an after-thought.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Enterprise 59

eG Innovations

MARCH 5, 2021

My expertise is primarily on Microsoft Windows technologies. I helped architect the company’s Universal Monitor technology at first. Later, virtualization technologies came up and I and my team added support for these technologies. Over the last 5 years, I’ve focused on cloud technologies and containerized environments.

Feedback Software 105

Feedback Software Reporting Tools Customer Experience Technical Review 105

Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

PMLesson's Ace the PM Interview

MARCH 29, 2022

This way, it can be easily spotted and differentiated from the rest. Remember that great data science resumes are easily scannable by those reviewing them. At NYU, I studied machine learning and graduated Cum Laude with a degree in computer science. Used decision trees and regression modeling.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Weak Development Team 52

Intercom, Inc.

JULY 19, 2021

Increased market share (42%) , increased differentiation or advantage relative to competitors (32%) , and better informed business and R&D decisions (29%). And with clever machine learning and AI, you can leverage this to quickly and effortlessly surface topics that customers have questions about or are experiencing confusion around.

Weak Development Team 129

Weak Development Team Reporting Tools Research Software Feedback Software 129

eG Innovations

APRIL 12, 2022

Within the context of these complex and dynamically scaling systems, it is critical to differentiate third-party service issues such as those with payment gateways from issues within your own applications or those associated with a cloud supplier. Key Questions that SREs Should Ask in the Payment Gateway Troubleshooting Process. Insight #3.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

eG Innovations

APRIL 12, 2022

Within the context of these complex and dynamically scaling systems, it is critical to differentiate third-party service issues such as those with payment gateways from issues within your own applications or those associated with a cloud supplier. Key Questions that SREs Should Ask in the Payment Gateway Troubleshooting Process. Insight #3.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

Intercom, Inc.

OCTOBER 29, 2020

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. Stanford was actually the only business school that I applied to because I specifically wanted to move out to the Bay Area and move into tech full-time.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

eG Innovations

AUGUST 3, 2021

are used to monitor the different Citrix technologies. This can highlight why launching your virtual application is slow: is it due to slow StoreFront access, AD authentication, GPOs, etc.? The issue could be due to the network in the user’s home, or their connectivity to the Internet. Since then, the situation has improved.

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Business of Software Conference

AUGUST 1, 2019

And we participated in the transformation into the horizontal layers of technology linked together through open APIs and protocols. So this is what was the iconic new technology transformational vehicle for speculative excess in the late 1920s – The Radio Corporation of America. But Microsoft is offering A.I.

Analytic Tools 10

Analytic Tools Reporting Tools Software Review Enterprise 10

Intercom, Inc.

MARCH 29, 2022

Back when we were starting up, we didn’t have to build solutions for the previous eras of technology. An area we obsess about in Intercom is our product itself, and keeping it at the forefront of modern tech stacks. So tell us about how you’ve differentiated there. One, differentiation, and two, industry standards”.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Userpilot

JANUARY 14, 2024

Due to the rise of new technologies, there will be more demand for PMs with specialist expertise. Greater integration of artificial intelligence and machine learning technologies Artificial Intelligence has been a part of the product management landscape for at least a couple of years now.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Research Software 103

Userpilot

APRIL 10, 2024

In a competitive market, customer experience could be a major differentiator that can sway your users to switch. Think about it: How likely is a dissatisfied customer to recommend your product to their friends or leave a positive review on G2? This leads to lower customer lifetime value , which is essential for business success.

Customer Experience 52

Customer Experience User Testing Analytic Tools Feedback Software 52